Customer Experience Manager

5 months ago


Bayswater, Australia jv Recruitment Full time

THE COMPANY:
A leader in the industry, our client is commited to providing their customers with high quality homes that exceed their expectations. The company has been operating for over 20 years and builds homes for people who want to live in unique and affordable spaces. They offer a wide range of designs to choose from, so customers can find the perfect home for their family or individual needs.

THE ROLE:

- Providing excellent customer satisfaction
- Driving the productivity within their team
- Implementing new processes to benefit the organisation
- Responding to client queries
- Alignment with goals of the organisation
- Staff retention

SKILLS / EXPERIENCE:

- 2+ years of experience in a customer experience leadership role
- Proven track record of success in developing and implementing customer-centric strategies
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Passion for customer service and delivering an exceptional customer experience

**OFFER**:

- $120-130k + super + car
- Role based between South-East office and sites
- Great opportunity with an established company

TO APPLY:
**If you are a highly motivated and experienced Customer Experience Manager who is looking to make a real difference in the construction industry, we encourage you to apply.**

**Ivana Forsdick**
JV Recruitment
- **0406 107 947**

Contact me any time for a confidential chat about this role, your career, your organisation, or Melbourne's construction industry.



  • Bayswater, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Bayswater Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! - ** Days**:Tuesday to Saturday 9.00am to 1.00pm (Must be flexible on days/hours as...


  • Bayswater, Australia Red Rooster Full time

    Our StoryAt Red Rooster, we're passionate about creating craveable experiences that put smiles on our customers' faces. With almost 50 years of serving Australia's favourite chicken shop, we've built a reputation for quality, service, and community spirit.A Day in the LifeAs a Shift Supervisor at Red Rooster, you'll be responsible for leading our team to...


  • Bayswater, Australia JELD-WEN AS Full time

    About the CompanyTrend Windows and Doors is a leading Australian window manufacturer with a reputation for quality, innovation, and design spanning over 50 years. As part of a larger group, we have access to iconic brands such as Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, Trend Windows & Doors, A&L...


  • Bayswater, Australia coles Full time

    As a key member of the Coles team, you'll play a vital role in delivering exceptional customer service and store operations. Reporting to the Store Manager, you'll be accountable for the day-to-day running of the service department and front of store operations.About the roleWith responsibility for our checkouts and customer service desk, you'll take pride...


  • Bayswater, Australia coles Full time

    ### About the RoleReporting to the Store Manager, you'll have full accountability for the day-to-day running of the service department and front of store operations.### Key Responsibilities* Lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements* Maintain excellent service standards, keeping the checkout area clean...


  • Bayswater, Australia coles Full time

    About the RoleWe're seeking a highly skilled and experienced Retail Leader to join our Coles team. As a key member of our store leadership team, you'll be responsible for the day-to-day running of the service department and front of store operations.About You and Your SkillsProven leadership experience in a fast-paced customer-facing environmentAbility to...


  • Bayswater, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: Reporting to the Store...


  • Bayswater, Australia coles Full time

    About the RoleWe're seeking a talented Retail Leader to join our Coles team. As a key member of our store leadership team, you'll be responsible for driving exceptional customer service and store operations.About YouProven leadership experience in a fast-paced customer-facing environmentAbility to lead, coach, and develop a high-performing team to meet sales...


  • Bayswater, Australia coles Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Leader to join our team at Coles. As a key member of our leadership team, you will be responsible for the day-to-day running of the service department and front of store operations.About You and Your SkillsProven leadership experience in a fast-paced customer-facing environmentAbility to...


  • Bayswater, Australia coles Full time

    About the RoleWe're seeking a highly skilled and experienced Retail Leader to join our Coles team. As a key member of our store leadership team, you'll be responsible for the day-to-day running of the service department and front of store operations.About You and Your SkillsProven leadership experience in a fast-paced customer-facing environmentAbility to...


  • Bayswater, Australia BCF Full time

    We don’t just sell products; we’re about inspiring our customers to get the most out of their leisure time and we want the same for our team. Customer Service Managers are responsible for leading our teams to provide solutions and engaging experiences. In addition to this you will be: - Dedicated to building a “customer centric” culture to deliver...


  • Bayswater, Australia Flexi Personnel Australia Pty Ltd Full time

    Customer Service Officer Location Bayswater, Victoria Salary AU$33.00 - 35.00 Job Type Contract ...


  • Bayswater, Australia Flexi Personnel Australia Pty Ltd Full time

    Customer Service RepresentativeKey Responsibilities:Manage customer experience after order placement, ensuring prompt and courteous communication throughout the order fulfillment and delivery process.Coordinate logistical operations around deliveries, including order buy-in and maintenance of accurate records.Generate basic customer quotes for after-sales...


  • Bayswater, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: About the Company The Calendar Cheese Company is Australia’s leading importer and distributor of International and Australian specialty cheese. We are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Cheese Company specialises in bringing artisan, delicate, shelf-life sensitive...


  • Bayswater, Australia Michael Page Full time

    Bayswater Location$37 p/h plus superAbout Our ClientOur client is a leading global ingredient and distribution company with a strong market presence and a dedicated customer base. They are committed to delivering exceptional service in every customer interaction. This six-month, full-time temporary position is ideal for someone with excellent customer...


  • Bayswater, Australia Flexi Personnel Australia Pty Ltd Full time

    **Role Overview**Flexi Personnel Australia Pty Ltd is seeking a skilled Customer Service Representative to join their team.**Key Responsibilities**Manage the customer experience after order placement, ensuring all communication required for order fulfillment and delivery is prompt, courteous, and at high service levels.Coordinate all logistical operations...


  • Bayswater, Australia Michael Page Full time

    About Our ClientOur client is a leading global ingredient and distribution company with a strong market presence and a dedicated customer base. They are committed to delivering exceptional service in every customer interaction.This six-month, full-time temporary position is ideal for someone with excellent customer service skills who is looking to gain...


  • Bayswater, Australia Michael Page Full time

    About Our ClientOur client is a leading global ingredient and distribution company with a strong market presence and a dedicated customer base. They are committed to delivering exceptional service in every customer interaction.This six-month, full-time temporary position is ideal for someone with excellent customer service skills who is looking to gain...


  • Bayswater, Australia Flexi Personnel Australia Pty Ltd Full time

    Customer Service RepresentativeFlexi Personnel Australia Pty Ltd is seeking a skilled Customer Service Representative to join their team. As a key member of the team, you will be responsible for managing customer interactions, ensuring high levels of customer satisfaction, and resolving any issues in a timely and professional manner.Key...


  • Bayswater, Australia Balluff Full time

    **Tasks**: - Provide product support for sensor technology, and complimentary 3rd party products. - Provide customer support for all processes within a sales pipeline from enquiry to delivery. - Qualify prospects and closing orders. **Responsibilities**: - Responsible for sales support tasks; - Responsible for basic technical product support; - Team...