Customer Service Officer
9 hours ago
**Introduction**:
The Calendar Cheese Company is Australia’s leading importer and distributor of International and Australian specialty cheese. Established in 1996, we are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Cheese Company specialises in bringing artisan, delicate, shelf life sensitive product to our retail and foodservice customers in premium condition.
We have an amazing opportunity for a passionate Customer Service Representative to join our team on a part time basis for this parental leave cover role.
**Description**:
To provide and maintain the highest level of customer service for the Calendar Cheese Company.
This role encompasses attending to customer enquiries, requests and complaints, taking/processing orders, customer administration, cross functional collaboration and general office/site duties.
This role is also accountable for growing sales and margin through promoting new product and sales opportunities.
We work with key restaurants and retailers within the gourmet food sector, so a passion for food and some understanding of this industry is a must.
**Skills and Experiences**:
Reporting to the State Sales Manager, responsibilities include:
- Answer the phones promptly, in a professional and courteous manner. Be the first point of contact for customers on the phone
- Completion of daily admin tasks in order to deliver excellent customer service
- Provide knowledgeable, polite and proactive service to new and existing customers, whilst encouraging sales.
- Complete assigned tasks with a high level of attention to detail and accuracy, including customer orders
- Promote CCC’s entire range, including hard to handle specialty product.
- Cross sell & upsell across the entire portfolio.
Adapt to customers changing demands by taking initiative, being self-motivated, and maintaining a ‘can-do’ attitude.
- Attend all internal product training classes ensuring you are constantly updating your product knowledge on existing and new products
- Provide product expertise where possible via the telephone or product notes
- Create trustworthy relationships with your team and customers.
- ‘Under promise and over deliver’, always go beyond to exceed customers’ expectations.
- Work closely with all members of the team to maximise sales and customer satisfaction
Skills and Experience
- Hospitality or retail professional experience is an advantage
- Intermediate to advanced Microsoft office skills (Word, Excel, PowerPoint and outlook).
- Organisational & time management capabilities with a focus on multitasking and reprioritising
- Excellent communication, both written and verbal
- Ability to work autonomously and meet deadlines
- Positive attitude, proactive and shows initiative and works well under pressure
- A can-do, team-focused attitude is essential for success
- Strong interpersonal skills - ability to liaise confidently with customers and suppliers - excellent customer service skills
- Attention to detail - Accurate key entry skills
The Benefits
- Superb company culture
- Supportive management
- Competitive remuneration
- Employee discounts
- Ongoing training and professional development
- Employee Assistance Program (EAP)
- And many more
-
Customer Service Officer
7 months ago
Bayswater, Australia SafetyQuip Full timeYou will need to enjoy hands-on work. - This is a Permanent Part-Time position. - Monday to Friday - 10am to 3pm. **If you're the Customer Service Officer we are looking for..... You'll be...** - Friendly, enthusiastic and conscientious.... - You'd have high standards and be described as courteous and a team player... - You'll need to be well presented,...
-
Customer Service Officer
2 weeks ago
Bayswater, Australia Superior People Recruitment Full timeOur client has an excellent opportunity for a vibrant and driven professional Customer Service Officer. Reporting to the Customer Service Manager VIC, you will be the first point of contact for customers by creating strong relationships with internal and external customers. - Responding to customer inquiries and providing a quality solution - Coordinating...
-
Customer Service Officer
7 months ago
Bayswater, Australia Transcend Managed Services Full timeFull-time permanent - 65K-70K - Quartey bonuses **About the role** A reputable steel fabrication company is currently seeking a Customer Service Officer to join our tight-knit team at the Bayswater branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity...
-
Customer Service Officer
7 months ago
Bayswater, Australia Senior Leadership InfraBuild Full time**About the role**: **ARC,** a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at the Bayswater branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on their...
-
Customer Service Officer
7 months ago
Bayswater, Australia AMA Collision Full timeJoin an industry leader in Collision Repair - Permanent position, Monday to Friday - Easy to reach location and ample parking onsite available. Gemini Wantirna has a strong focus on team culture, with a free barbeque and a free hearty breakfast once per month. The team of 14 is backed by the latest repair equipment, including a state-of-the-art new...
-
Customer Service Officer
3 months ago
Bayswater, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Officer
7 months ago
Bayswater North, Australia Conquest Personnel Pty Ltd Full time**About the company** This Australian Owned company is a leading supplier to the residential building industry. With an outstanding reputation, they pride themselves on supplying high quality products and service. They have a fantastic team culture and fantastic office located in Bayswater. **About the role** You will be reporting to the Customer Service...
-
Bayswater, Australia iq people Full time**Order management / order processing** - **12mth contract**: - **Great hourly rate**: - **Globl company**: - **Immediate start** We have a vacancy for a back-office administration / order processing / fulfillment role. This is a contract opportunity, of 12 months full time work with the possiblity of a securing a permanent full time position! You will...
-
Customer Service Officer
1 week ago
Bayswater North, Australia IntoWork Australia Full time**Location**: - Bayswater North, Victoria**Category**: - Call Centre and Customer Service **Work type**: - Permanent **About Us** **The Company** Our client is a private telecommunications company with a strong large presence in the retirement and aged care sectors. They excel in delivering products such as voice, internet, Free to Air TV, FOXTEL and...
-
Customer Service
7 months ago
Bayswater, Australia Sharp & Carter Full timeCollaborative and friendly team environment! - Highly dynamic role where two days will never be the same! - $60,000-$65,000+ | Excellent career growth opportunities! **About the role** An amazing opportunity has become available for a strong Administrator whom has a passion for Customer Service and working with people. Our client is a true market leader in...
-
Customer Service Representative
7 months ago
Bayswater, Australia Bright Food Asia Pacific Pty Ltd Full time**Introduction**: About the Company The Calendar Cheese Company is Australia’s leading importer and distributor of International and Australian specialty cheese. We are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Cheese Company specialises in bringing artisan, delicate, shelf-life sensitive...
-
Customer Service Representative
2 days ago
Bayswater, Australia Brunel Full timeCustomer Service Representative for a 12 month contract based in Bayswater, VIC. Working for a global industrial equipment manufacturer. **About this role** An opportunity to work with a truly global OEM as a Customer Support Rep in their Bayswater facility. The role will center around scheduling technicians to customer sites. - Conducts technical and/or...
-
Customer Services Professional
1 week ago
Bayswater, Australia Siemens Mobility Full timeWe currently have a vacancy in our Customer Business Centre division of Siemens Ltd for a motivated and organised Customer Services Professional to join our team in our national head office in Bayswater, Victoria ion a 12 month fixed term maternity leave contract. Reporting to the Team Lead, you will be responsible for the customer interaction and experience...
-
Customer Service
8 months ago
Bayswater, Australia Noel Jones Full timeLocated at our Bayswater office, the successful applicant will be customer-focused with immaculate presentation and excellent written and verbal communication. This is a fulltime position supporting our property management and sales team. **Tasks & Responsibilities**: - Prepare property reports, pre and mid auction reports, Valuation Letters, Marketing...
-
Office Administration
1 week ago
Bayswater North, Australia Smart Repair Australia Full timeOur Bayswater site offers an exciting opportunity to join our supportive team. - Data entry - Updating customers and work providers - Communicate effectively with staff and management - Proficient in using Microsoft Office Skills (Outlook, Word, Excel) - Good documentation skills - Work well and cooperatively within a team - Proactive and a good level of...
-
Office Administration
8 months ago
Bayswater North, Australia Smart Repair Australia Full time**Applicants currently residing in Melbourne Australia need only apply.** Our Bayswater site offers an exciting opportunity to join our supportive team. - Data entry - Updating customers and work providers - Communicate effectively with staff and management - Proficient in using Microsoft Office Skills (Outlook, Word, Excel) - Good documentation skills -...
-
Customer Services Support Operator
1 week ago
Bayswater, Australia Siemens Full timeWe currently have a vacancy in our Customer Business Centre division of Siemens Ltd for a motivated and organised Customer Services Professional to join our team in our national head office in Bayswater, Victoria ion a 12 month fixed term maternity leave contract. Reporting to the Team Lead, you will be responsible for the customer interaction and experience...
-
Customer Service
6 months ago
Bayswater, Australia RecruitAustralia Full time**RECRUITAUSTRALIA.COM PTY LTD** **INDUSTRY SPECIALIST **_- _**ENGINEERING, CNC & TECHNICAL TRADES** - ** REF NUMBER - 1176**: - ** Eastern Suburbs**: - ** Start now.**: - ** Internal sales**: - ** Customer service** **MUST BE LIVING IN AUSTRALIA TO APPLY** This is a very known and well-established Plastics business that has a strong stable history in...
-
Customer Service
7 months ago
Bayswater, Australia RecruitAustralia Full time**RECRUITAUSTRALIA.COM PTY LTD** **INDUSTRY SPECIALIST **_- _**ENGINEERING, CNC & TECHNICAL TRADES** - ** REF NUMBER - 1176**: - ** Eastern Suburbs**: - ** Start now.**: - ** Sales**: - ** Customer service**: - ** Admin** **MUST BE LIVING IN AUSTRALIA TO APPLY** This is a very known and well-established Plastics business that has a strong stable...
-
Internal Sales and Customer Service
9 hours ago
Bayswater, Australia Talent Right Full timeWe are looking for an Energetic and Results Driven individual who will support our sales and client growth. If you are passionate about Sales and Customer Service and looking for an opportunity to learn and grow in your role, then this is for you: About the role - Develop & Maintain customer relations through incoming sales inquiries - Processing of incoming...