Services Manager IT Managed Services Leadership
2 months ago
Date Posted
- 10 August 2023
- Category
- Management
- Employment
- Full Time
- Venue
- Melbourne
- Shape Tomorrow with Service Mastery
- Spearheading Excellence in IT Solutions Delivery
- Lead, Innovate, Inspire ** About the Opportunity**
Our client, a leading name in the IT sector, has a new opportunity for an experienced Services Manager. This role is central to their vision, entrusting the individual with the responsibility of steering their service delivery teams and ensuring that top-notch IT services are consistently delivered to their vast client base. The Services Manager will be the linchpin in harmonising IT services with client business objectives, intensifying service performance, and building enduring vendor alliances.
**About You**
You possess a big picture, high-level understanding of IT infrastructure, cloud computing, cyber security, and network management, coupled with a rich history of managing and inspiring diverse teams. Your strength lies in fostering a collaborative and results-oriented culture. Your ability to craft and implement wide-ranging client service strategies that mesh seamlessly with broader business ambitions is unparalleled.
Clients value your commitment to establishing and preserving robust relationships, grounded in mutual respect and unwavering service consistency. Your experience streamlining implementation and service delivery processes, carefully allocating resources and managing budgets. You are adept at pinpointing potential implementation and service delivery pitfalls and devising fail-safe countermeasures. Your exceptional communication style ensures fluid and transparent interactions with a broad spectrum of stakeholders, from internal teams to external partners.
**About the Company**
Spanning over two decades, our client’s narrative is a rich tapestry woven with dedication to service par excellence and an unwavering focus on client contentment. Their growth trajectory is a tribute to the deep-seated connections they’ve fostered and the exceptional minds they’ve teamed up with over the years. As a beacon in the IT domain with a footprint across diverse geographies, their emblem is their relentless zeal to break moulds and redefine norms.
**What’s On Offer**
You will benefit from the flexibility of onsite and remote work options, allowing for a blend of in-office and at-home environments. At this juncture, the company is navigating an exciting phase of growth, presenting unique opportunities for those enthusiastic about embracing change and contributing to a transformative journey. This role is more than a position; it’s an invitation to be part of an evolving technology consulting organisation with a forward-looking approach and a commitment to excellence. Competitive compensation and benefits await the right individual as does the opportunity to effect real change.
This position is open only to applicants with unrestricted working rights in Australia.
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