Client Services Manager

2 weeks ago

Mawson Lakes, Australia Support Worker Co. Full time

Work in a high-performing and fast-paced environment
- Mentoring provided to help achieve the strategic plan of the organisation
- Dedicated budget for training and development for the first year of employment

**Overview of the role**:
As
**Client Services Manager,** you will be responsible for supporting the CEO with a small and committed leadership team to deliver quality outcomes for people living with developmental disability, and/or Autism.

You understand the concept of and can demonstrate, commitment to servant leadership. You will ensure continuous and open collaboration resulting in sound operational and financial performance across existing and emerging services.

Exemplary customer service, together with the sustainability of the business is a key focus of your role. Specifically, you will contribute to the growth of NDIS revenue streams while implementing operational efficiencies.

You will role model the leadership behaviours and values that contribute to a high-performing and engaged culture. Lived experience of disability or service expertise in disability and healthcare governance roles is
**essential.**

**You are involved in the following key areas of responsibility**:

- Operational Excellence in NDIS and Dept Child Protection Service Delivery
- NDIS Quality & Safeguarding compliance and restrictive practice reporting framework
- Financial Performance
- People & Culture
- Environment, Health & Safety
- Clinical Governance

**What we are looking for**:

- Excellent customer service and proactive relationship management skills.
- Experience in financial/ budget program management
- Excellent verbal and written communication skills.
- Highly organised, able to prioritise and manage multiple tasks.
- Positive, energetic, and savvy manner.
- Proven ability to work to strict deadlines
- Previous experience in a similar role in the community services sector
- Attention to detail and accuracy.
- Ability to work effectively under pressure.
- High level of initiative and work well in a team environment.
- Stays well-informed of industry news, trends, and changes

**About You**:

- Experience in leading, managing, and coaching staff
- Strong knowledge of the disability sector and NDIS, preferably experience with Supported Independent Living
- Experience in a dynamic management role that is fast-paced where no two days are the same
- High attention to detail with a strong work ethic and a passion for supporting people with a disability
- High level of customer service experience
- Demonstrated ability to be effective in all areas of risk management and incident reporting
- A clinical background in disability services will be well regarded

If you have a passion for positively impacting people’s lives, exceptional organisational skills, and a strong understanding of compliance requirements; we encourage you to apply.

Please note, only successful applicants will be contacted.

  • Manager: Library Services

    6 days ago

    Mawson Lakes, Australia University of South Australia Full time

    Based in the University Library at the Mawson Lakes campus - Full-time, continuing position - Commencement Salary: $128,163 per annum (plus 17% superannuation) **About the Role** Are you a dynamic and flexible manager ready to be a key player leading teams through a period of unprecedented, career-defining change? If you are passionate about leading well...

  • Support Coordinator

    1 day ago

    Mawson Lakes, Australia Support Worker Co. Full time

    Work with leaders who value every individual and their achievements - Work in an environment that guarantees every day will be different from the last - Strength-based approach to your professional growth Due to organisation growth a great opportunity has arisen for a **Service Coordinator** with a proactive, can-do attitude and a professional warm manner...

  • Program Services Officer

    6 days ago

    Mawson Lakes, Australia University of South Australia Full time

    Based in UniSA STEM at the Mawson Lakes campus - Full-time, continuing position - Commencement Salary: $67,739 annum (plus 17% superannuation) **About the Role** The position is based in Mawson Lakes campus, however it also supports staff and students located at the City East and City West campus. **About UniSA** The University of South Australia is...

  • Account Manager

    1 day ago

    Mawson Lakes, Australia FUCHS LUBRICANTS (AUSTRALASIA) PTY. LTD. Full time

    Welcome to the FUCHS Group, the world’s number one independent manufacturer of lubricants and related specialties. As a global company with roots in Germany, we expand the possibilities of whole industries, such as the automotive and aerospace sectors. More than 5,000 employees look closer, dig deeper and think further to create innovations and develop...

  • Customer Service Officer

    1 day ago

    Mawson Lakes, Australia CSR Full time

    CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. THE ROLE CSR have an exciting opportunity for a Customer Service...

  • Associate Consultant Technical

    2 days ago

    Mawson Lakes, Australia DXC Technology Full time

    **Essential Job Functions** - Develops database queries and stored procedures of medium complexity to support data analysis and/or technical programming responsibilities (Technical). - Executes test scripts for system, integration and/or user acceptance testing and documents technical test results (Technical). - Maintains awareness of current business trends...

  • Warehous Distribution Officer

    2 hours ago

    Mawson Lakes, Australia Skout Solutions Full time

    About the role: Looking for an opportunity to start ASAP? We are seeking an experienced and motivated distribution officer/storeperson to contribute to the effective and efficient delivery of the warehouse service for a manufacturer and supplier of communications, metal detection, and mining technology. Key responsibilities will include but are not limited...

  • Finance & Contracts Officer

    2 days ago

    Mawson Lakes, Australia Entree Recruitment Full time

    **Permanent full-time position | Located in Mawson Lakes | $60K-67K plus super** - ** Newly created role in an established team | Oversee daily finance functions** - ** Professional development opportunities | SA owned & operated organisation** **About the Company** Edwards Group is a South Australia family owned and operated tourism company with their...

  • Software Engineer

    Found in: Talent AU C2 - 2 weeks ago

    Mawson Lakes, Australia DXC Technology Full time

    Job Description:Specific Duties and ResponsibilitiesSoftware Requirements AnalysisDefine the requirements allocated to the software elements of the system and their interfacesAnalyse software requirements for correctness and testabilityEvaluate the impact of software requirements on the operating environmentEstablish consistency and traceability between the...

  • Allied Health Professional

    Found in: Talent AU C2 - 2 weeks ago

    Mawson Lakes, Australia SA Health Full time

    Barossa Hills Fleurieu Local Health Network - Rural & Remote Mental Health Service, Glenside Campus Salary: $43.80 - $50.74 per hour + 25% casual loading – Casual – AHP2 Overview Applying your clinical experience, knowledge and professional competence, you will plan, implement and evaluate a comprehensive and integrated range of social work...

  • Database Administrator

    1 day ago

    Mawson Lakes, Australia University of South Australia Full time

    Based in Information Strategy and Technology Services at the Mawson Lakes Campus - Full-time, continuing position - Salary: $84,539 - $92,941 per annum (plus 17% superannuation) **About the Role** **About UniSA Information Strategy and Technology Services** **Information Strategy and Technology Services (ISTS)**, which has the primary strategic and...

  • Research Coordinator

    3 hours ago

    Mawson Lakes, Australia University of South Australia Full time

    Based in the UniSA Research Office across the City West and Mawson Lakes Campuses - Full-time, continuing position - Commencement Salary: $96,696 per annum (plus 17% superannuation) **About You** You are a strategic leader and collaborator with the ability to build relationships with a wide range of internal and external stakeholders. You are a strong...

  • Software Engineer

    Found in: Talent AU C2 - 2 weeks ago

    Mawson Lakes, Australia DXC Technology Full time

    Job Description: Software Requirements Analysis Define the requirements allocated to the software elements of the system and their interfaces Analyse software requirements for correctness and testability Evaluate the impact of software requirements on the operating environment Establish consistency and traceability between the software requirements...

  • Relationship and Client Manager

    Found in: Talent AU C2 - 2 weeks ago

    North Lakes, Australia Social Sector Consulting Full time

    Social Sector Consulting are working closely with an organisation that values people with disability, understands the opportunities that are coming with the NDIS review and has eyes firmly on the future. This organisation is looking for their next leader to propel them forward, and someone who wants to make an impact on our sector.They are seeking an...

  • Administrative Assistant

    6 days ago

    Mawson Lakes, Australia University of South Australia Full time

    Based in UniSA STEM at the Mawson Lakes campus - Full-time, fixed term contract until 8 January 2024 - Commencement Salary: from $59,338 per annum (plus 17% superannuation) **About the Role** UniSA is seeking an Administrative Assistant who will be responsible for undertaking a range of administrative services to support the teaching and research...

  • Research Associate: Agricultural Engineering

    2 days ago

    Mawson Lakes, Australia University of South Australia Full time

    Based in UniSA STEM at the Mawson Lakes campus - Full-time, fixed term 12-month contract - Salary Range: $93,165 - $99,759 per annum (plus 17% superannuation) **About the Role** Reporting to the Associate Professor in Environmental Engineering and working under the guidance and supervision of AMRDC senior research staff, the Research Associate will provide...

  • Research Fellow

    4 days ago

    Mawson Lakes, Australia University of South Australia Full time

    Open to Australian Aboriginal Peoples and UniSA employees only - Full-time, 6 month fixed term contract based in Education Futures at the Mawson Lakes campus - Salary Range: $104,838 - $123,873 per annum (plus 17% superannuation) **About the Role** The Postdoctoral Research Fellow will conduct research and undertake career development in the UniSA...

  • Senior Sustainment Engineer

    Found in: Talent AU C2 - 2 weeks ago

    Mawson Lakes, Australia Lockheed Martin Corporation Full time

    Senior Sustainment Engineer SA, Mawson Lakes Logistics 14782BR Job Highlights You will be an integral part of a capture team as the Operations and Support (O&S) representative to develop and document innovative support system solutions being proposed for tenders and ensure customer requirements are met. This role will be responsible for...

  • Co-op Admin

    2 hours ago

    Mawson Lakes, Australia Lockheed Martin Australia Full time

    SA, Mawson Lakes - Human Resources - 12671BR **About us**: Lockheed Martin is a dynamic, growing, and energetic organisation offering stimulating, challenging work at the forefront of technology. Lockheed Martin is a leader in Australia’s National Security, and our collaboration with Australian industry spans the Aeronautics, Maritime, Surveillance and...

  • Research Associate: Characterisation of Soft

    3 hours ago

    Mawson Lakes, Australia University of South Australia Full time

    Open to Australian Aboriginal Peoples and UniSA employees only - Part-time (0.8FTE), fixed term contract until 31 December 2024 based in the Future Industries Institute at the Mawson Lakes campus - Commencement Salary: $96,929 per annum (plus 17% superannuation) **About the Role** The Research Associate: Characterisation of Soft Interfaces will contribute...