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Customer Service Officer

2 months ago

Mawson Lakes, Australia CSR Full time

CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.

THE ROLE
CSR have an exciting opportunity for a Customer Service Officer to join our team in in our Mawson Lakes Office in South Australia
You will play an essential role in representing our business Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time If you are seeking an innovative industry, with engaging customer experiences and a sense of accomplishmentthis is the role for you.

**A typical day looks like**:

- Responsible for day-to-day facilitation of customer inquiries and orders achieving agreed service outcomes through the Distribution Network.
- Responsible for the efficient and accurate processing of all tasks and orders, confirmation and managing stock & transport availability.
- Providing clear and accurate communication with external and internal stakeholders, guaranteeing agreed service outcomes.
- To drive a culture based on an uncompromising commitment to safety.
- Hours of work: Monday to Friday - 07:00am - 04:00pm (flexible)

**You will have the following**:

- Have high energy and enthusiasm with exceptional communication skills
- Be passionate about customer service with suitable experience to match
- Strong attention to detail with accurate data entry skills, SAP experience desirable

Why work with us?
- Attractive Salary package, + Super
- In-house training, along with opportunities to partner with an amazingly supportive team
- Be part of a great working culture - friendly, collaborative, and welcoming
- The opportunity to make your mark in a growing and essential industry
- Access to CSR's amazing employee benefits & discounts

HOW TO APPLY

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