Reservations Sales Agent

7 months ago


Greater Adelaide SA, Australia PULLMAN Full time

**Company Description**
Pullman Adelaide joined the Accor network in 2017. Situated in the heart of the Adelaide CBD and featuring 308 guestrooms, a thriving restaurant and bar space, and top floor meeting room facilities, Pullman Adelaide is on an exciting journey to elevate the 5 star offering in Adelaide.

We are ready to welcome a Reservations Sales Agent to our guest obsessed team in this influential role. Reporting to the Rooms Division Manager, you will play a pivotal role and deliver flawless customer service at every part of their journey.

**Responsibilities include**:

- Assist guests in selecting appropriate accommodations based on their needs and preferences
- Process reservations accurately and efficiently in our reservations system
- Provide information about the hotel facilities, services, and policies to guests
- Handle special requests and accommodate guest preferences whenever possible
- Maintain up-to-date knowledge of room availability, rates, and promotions
- Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise

**Qualifications**
You will have:

- working experience in a similar role (front office / reservations within premium segment in hotels is preferred)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multask and work effectively in a fast-paced environment
- Proficiency in computer systems and reservation software
- a proven record of accurate reporting, while working within time constrains
- Ability to work full time (mostly Monday - Friday, however some weekend work may be required from time to time)
- an good understanding of reservations processes
- the ability to think creatively and be a proactive self-starter
- knowledge of the Adelaide market is advantageous
- experience working with Opera and Resaweb is preferred

**Additional Information** What is in it for you**:

- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities.
- Discounted car park
- Laundered uniform
- Duty Meals

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS



  • Greater Adelaide SA, Australia IBIS Full time

    **Company Description** Who are we?** ibis Adelaide opened in mid-2014, making a significant wave in the market as an unique economy product with strong aesthetic appeal and an understanding of the needs of the guest. We pride ourselves on consistently smashing guest and employee engagement targets and sustaining our strong and stable team to ensure we are...

  • Reservations Agent

    4 months ago


    Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM20240209 **Location**: Adelaide Hotel Reservations Agent **Location**: Adelaide City Centre South Australia Join the Reservations Team located at the prestigious Stamford Plaza Hotel Adelaide About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels...

  • Reservations Agent

    6 days ago


    Adelaide CBD, Australia Hotel Grand Chancellor Adelaide Full time

    **Reservations Agent** We have an opening for a Reservations Agent to join our hotel on a permanent full-time basis. This opportunity is for someone who is has experience in hotel front office operations and has high attention to detail. The successful person will report to the Reservations Manager and will be responsible for the day to day hotel...


  • Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue - Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG One Rewards members and returning guests - Meet targets for converting sales - Be responsible for providing...


  • Adelaide Region SA, Australia Pullman Adelaide Full time

    Company Description Pullman Adelaide represents one of Accor’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none! Why work for Accor? We are far more than a worldwide leader. We welcome you as...

  • Reservations Agent

    6 months ago


    Adelaide, Australia Marriott International, Inc Full time

    **Job Number** 24093712 **Job Category** Reservations **Location** Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management As Marriott International’s flagship brand, Marriott Hotels drives innovation in our...


  • Adelaide Region SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue - Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG One Rewards members and returning guests - Meet targets for converting sales - Be responsible for providing...

  • Reservations Agent

    4 days ago


    Adelaide Region SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Assist guests with reservation enquiries from all channels, while identifying opportunities to upsell and maximise revenue - Ensure efficiency and accuracy in all personalised guest interactions, specifically acknowledging IHG One Rewards members and returning guests - Meet targets for converting sales - Be responsible for providing...

  • Sales Agents

    7 months ago


    Greater Adelaide SA, Australia McGrath Real Estate Group Full time

    McGrath Real Estate is always in the market to employ outstanding people who will help to continue to enhance our thriving culture. There are criteria for eligibility to work in the industry that are clearly defined on the Real Estate Institute of South Australia’s website. We recommend you visit this site as it also provides valuable information about...

  • Buyers Agents

    7 months ago


    Greater Adelaide SA, Australia Justified Talent Pty Ltd Full time

    **Are you a Real Estate agent or Buyer's Agent? Is it time to make a change?** **Go from being invisible in a crowded sector, to instantly visible and credible!** Here's a fact. Nearly all successful professionals seek expert advice when making big decisions. And that includes buying property, especially. Because property purchasing is complicated, time...

  • Reservations Agent

    4 months ago


    Greater Adelaide SA, Australia SOFITEL Full time

    **Company Description** Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your...


  • Greater Adelaide SA, Australia Collette Full time

    Collette is seeking **Reservations Consultants** to join our Australia Team. This is a Work from Home role. **ABOUT COLLETTE: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette...

  • Reservations Manager

    7 months ago


    Greater Adelaide SA, Australia Crowne Plaza Hotels & Resorts Full time

    **Your day-to-day** - Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members - Provide mentoring, coaching and regular feedback to drive performance - Develop rapport with regular guests, clients and booking agents - Support the Director Sales & Marketing and Revenue Manager, sharing...

  • Sales Agents

    2 days ago


    Adelaide Region SA, Australia McGrath Real Estate Group Full time

    We have exciting opportunities for experienced Sales Agents in the Western and beachside surburbs of Adelaide. McGrath Real Estate is a fast paced, dynamic real estate company experiencing continual growth. Due to our expansion, we are looking for talented and experienced Real Estate Sales Agents who are top performers in their marketplace. We are seeking...

  • Sales Agents

    8 months ago


    Adelaide Region SA, Australia McGrath Real Estate Group Full time

    **Is McGrath Real Estate the next step in your career?**: McGrath Real Estate is always in the market to employ outstanding people who will help to continue to enhance our thriving culture. There are criteria for eligibility to work in the industry that are clearly defined on the Real Estate Institute of South Australia’s website. We recommend you visit...


  • Greater Adelaide SA, Australia Hotel Indigo Full time

    At Hotel Indigo, we welcome all guests into our neighborhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so everyone one of them can create new stories of their own. Set in the food mecca that is Adelaide Markets, this is a hotel for locals and visitors alike. The first Hotel Indigo to be...

  • Guest Service Agent

    3 months ago


    Greater Adelaide SA, Australia SkyCity Entertainment Group Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change. Eos by SkyCity is our award-winning luxury hotel amongst 10 restaurants and bars and a world-class casino all nestled in the heart of one of the world's most...

  • Reservations Manager

    7 months ago


    Adelaide Region SA, Australia M GALLERY Full time

    Company Description We are 'relentlessly guest obsessed' at The Playford Hotel MGallery Adelaide. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible. Why work at an Accor managed property? Accor is far more than a worldwide leader, we welcome you as you are and you can find a job...

  • Reservations Agent

    4 months ago


    Greater Adelaide SA, Australia SOFITEL Full time

    **Company Description** Winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s...


  • Greater Adelaide SA, Australia Discovery Resorts Full time

    Located at our unique Wilpena Pound Resort, SA - Accommodation and meals available - Immediate start with contract until end April 25 **About Us**: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park...