Customer Service Officer
6 months ago
Great Culture & Team Environment
- Career Progression and growth encouraged
**About Our Client**:
Our client specialises in manufacturing innovative suspension and axle systems for heavy-duty vehicles, catering primarily to the commercial transportation industry. They are known for their expertise in engineering solutions that enhance vehicle performance, safety, and efficiency, offering a range of products designed to meet the unique needs of customers in the transportation sector. With a focus on quality and reliability, the client plays a vital role in supporting the smooth and reliable operation of heavy trucks and trailers on Australian roads.
- Understanding and managing export freight processes and requirements.
- Handling high-volume enquiries efficiently.
- Demonstrating excellent communication and leadership skills.
- Multitasking, prioritising, and solving problems effectively.
- Experience with MRP software and customer service tools preferred.
**The Successful Applicant**:
- Background in Customer Service within a parts interpretation role.
- Knowledge of Export Freight processes and requirements.
- Strong service orientation and customer-focused mindset.
- Exceptional interpersonal, communication, and presentation skills.
- Ability to thrive in a fast-paced, high-volume environment.
**What's on Offer**:
You'll be joining an already established team that values, fun, respect, and teamwork plus additional benefits of:
- Free on-site Parking
- Open plan working space
- The opportunity to progress within the company
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