Customer Service
4 months ago
Applications close 15.00 PM AEST, 3rd September 2024
**Mandatory**: Australian Citizenship required to work within Federal Government.
**About the company**:
This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations. A great opportunity for a Customer Service - Administration Support officer to join this busy team for a temporary assignment.
**About the role**:
- Managing and resolving participant matters by actioning planning tasks as per the Agency Act.
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the Agency Business systems.
**About you**:
- You will have ability to work in a team
- You will have communication skills
- You will have customer service skills
- You will have ability to manage conflict and difficult/sensitive conversations
- You will have Microsoft Suite skills (Excel, Word, Outlook, Teams) skills
- You will have ability to use initiative and work independently
- You will have ability to learn new systems and processes
**Benefits**:
- October Start (pending Federal Police Clearance)
- 12- Months Contract with possibility to be extended.
- Full time hours Monday to Friday
- Warrnambool or Dandenong VIC Locations
- $37.36 per hour + Super
**How to apply**:
Please click ‘APPLY” to upload your details and resume to be considered for this role.
Applications close 15.00 PM AEST, 3rd September 2024
-
Customer Service
6 months ago
Dandenong, Australia Hume Doors & Timber (VIC) Full timeJoin an Australian owned company with over 60 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period **We are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.** **About Us...** Doors and...
-
Customer Service
7 months ago
Dandenong, Australia Auslift Equipment Full timeAuslift is an established, family owned market supplier of heavy machinery. We have been experiencing massive growth including an expansion into a new facility, meaning we need new team members to join our elite business. We are leaders in our field and working across multiple sectors including residential, commercial and industrial. Our network is...
-
Customer Service
8 months ago
Dandenong, Australia Fleetwood Australia Full timeMarket leader in both modular construction and RV sectors - ASX listed company - Amazing career opportunities - Work with a collaborative team **About Us**: Fleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our...
-
Customer Service Manager
7 months ago
Dandenong, Australia Blue Lion Moving Services Full time**Responsibilities**: - Manage and oversee a team of customer service representatives - Develop and implement customer service policies and procedures - Monitor and analyse customer service metrics to identify areas for improvement - Train and coach customer service representatives on best practices and company policies - Resolve escalated customer...
-
Customer Service Representative
6 months ago
Dandenong, Australia Vic Recyclers Full timeLocation: Dandenong South Position: Customer Service Representative Industry: Automotive Are you passionate about cars and providing exceptional customer service? We're a leading car buying company based in Dandenong South, and we're looking for a Customer Service Representative to join our team. If you have previous experience in the car industry and are...
-
Customer Service Officer
6 months ago
Dandenong, Australia Cleanaway Full timeVacancy no: - 518871 Work type: - Casual **Location**: - Dandenong South VIC Australia Categories: - Customer Service **Join Our Vibrant Customer Service Team at Cleanaway!** Are you ready to embark on a rewarding career where you can make a real difference? Cleanaway, Australia's leading waste management company, is seeking enthusiastic individuals...
-
Customer Service Manager
7 months ago
Dandenong, Australia Danfoss Full timeRequisition ID: 37451- Job Location(s): Dandenong South, AUDanfoss is looking for an experienced Customer Service Manager, with strong support from the senior management team, will lead and coordinate the daily activities of the Danfoss Customer Service Centre for the Pacific region. These include customer enquiry handling, order processing, order expediting...
-
Customer Service Officer
6 months ago
Dandenong, Australia Page Personnel Full timeFull time Permanent Role - $65,000 + super **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training and an encouraging team, this is...
-
Customer Service Administrator
7 months ago
Dandenong, Australia Page Personnel Full time$60,000 -$70,000 + super (pending experience) - Dandenong South Location **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training...
-
Customer Service Manager
6 months ago
Dandenong, Australia JELD-WEN Full timeAustralia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand worldwide, securing an international reputation for quality, innovation and design. Corinthian is part of the JELD-WEN family, the world's largest supplier of timber doors and windows. **About our Opportunity** As the Customer Service Manager of our Corinthian...
-
Customer Service Representative
6 months ago
Dandenong, Australia Sharp & Carter Full timeDandenong South location with an immediate start - Permanent role - $60,000 plus super - Career progression encouraged within this growing business **About the role**: Are you an enthusiastic person who enjoys collaborating with internal and external stakeholders?! This is a varied and dynamic role that focuses on customer service and transport...
-
Customer Service Administrator
6 months ago
Dandenong, Australia Lotus People Full timeCustomer Service Administrator - Temporary to Permanent - Dandenong - Circa $33 p/h + Super - Immediate Start Are you a customer service/administrator superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!)...
-
Customer Service Representative
6 months ago
Dandenong, Australia Zen DB Solutions Full time**Customer Service Representative** **Excellent opportunity to work for a** Company with a highly respected name in it's industry Organise Supply and service to industrial machines at client businesses Customer Service (Dayshift) Casual probation upto 6 months with a view to permanency Applicants with previous experience working as a customer service...
-
Customer Service Manager
6 months ago
Dandenong, Australia Linear Technik Full timeWe are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time. The Position - Provide leadership and be part of the customer service team - Implement service policies to deliver maximum customer satisfaction - Recommend changes to policies and procedures to exceed customer...
-
Customer Service Consultant
7 months ago
Dandenong, Australia Veritas Recruitment Pty Ltd Full time**Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Dandenong South - Victoria**Salary**: $80,000.00 - $80,000.00 Yearly **Reference**: - BH-25969Our client is looking for a customer focused individual with a bit of sales flair and a technical mindset. With a range of technical products across cooling, heating, and...
-
Customer Service Associate
1 month ago
Dandenong, Victoria, Australia Cash Converters Full timeAbout UsCash Converters is a leading Australian retailer with a presence in 15 countries, offering a wide range of products and services.Job OverviewWe are currently seeking a Customer Service Associate to join our team at our Dandenong Store in a Full-Time capacity. The ideal candidate will have excellent customer service skills, be able to work...
-
Customer Service Representative
7 months ago
Dandenong, Australia Express Staffing Consultants Full timeOur client an **Australian Owned, Family Business** are a leading supplier of **Bouquets, Edible Flowers and Gift Hampers** made with quality products, are on the lookout for a **Customer Service Representative** to join their team on a **permanent, full-time basis** at their Head Office in **Dandenong**. The working hours will be **9am - 5pm, Monday to...
-
Customer Service Manager
6 months ago
Dandenong, Australia Linear Technik Full timeAs market leaders in Linear Motion, Linear Technik are always on the lookout for exceptional staff to join our team and assist with our strategy of growth. We are seeking an experienced Customer Service Manager to lead and mentor our existing team to deliver on service excellence each and every time. The Position - Provide leadership and be part of the...
-
Customer Service Representative
2 months ago
Dandenong, Australia Bunzl Full time**Job no**: 494646 **Work type**: Fixed Term Contract - Full Time **Location**: Dandenong South **Categories**: Customer Service - **12 month contract**: - **Career development opportunities**: - **Join a great, multinational company with a strong culture** A contract opportunity has become available at our Dandenong South Branch for a Customer Service...
-
Customer Service Representative
2 months ago
Dandenong, Australia Electra Cables Full timeElectra Cables is a leading supplier of electrical cables, accessories and components in Dandenong South, Victoria. We are currently seeking a dynamic and customer-oriented Customer Service Representative to join our team. **Requirements**: - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment - Attention to...