Customer Service Officer

3 weeks ago


Dandenong, Australia SMS Professional Full time

Provide exceptional customer service to national customers
- Work for a well known company
- Work close to home in Melbourne's South East suburbs

Our client, a national manufacturing company with high calibre, well recognised customers is looking for an experienced Customer Service Officer to join their team in the Dandenong area.

The role incorporates traditional customer service responsibilities including
- Inbound and outbound calls
- Creating purchase orders
- Providing general product information
- Liaising with internal and external stakeholders
- Confirming delivery, ETA's and pricing
- Building and maintaining strong customer relationships
- Data-entry

This role is not a high volume inbound call centre environment, the main focus is diligent, accurate and exceptional customer service.



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