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Service Design Specialist X 5

2 months ago

Brisbane, Australia Paxus Australia Pty Ltd Full time

Posted 21 April 2023
- SalaryCompetitive Daily Rate | WFH Benefits
- LocationBrisbane
- Job type Contract
- DisciplineProject Services + Transformation
- Reference261202_1682060158

**Job description**:
Paxus are partnering with a large state government department who are currenting undertaking multiple significant transformational initiatives across various ICT domains. As part of this program, an opportunity for 5x Service Design Specialists to join their Brisbane office has become available.

This contract engagement is initially until the 24th December 2023 with a possible extension.

**Role/Responsibilities**

The Service Design Specialist play a key role in managing the service portfolio partnering with Customer Relationship Managers and Commercial Strategy to shape the digital services mix in ways that are desirable, feasible and viable.

This is a transformational and strategic role that spans traditional business functions within the department and its customers. Transformational change management, commercially orientated services leadership, communication and negotiation skills are essential. You will lead the implementation of ICT services focussing on, sustainability, transparency, efficiency, lean and agile principles, whilst maximising the services portfolio value to our customers.

**Skills/Experience**
- 5 or more years experience in service/solution design/architecture within large, complex organisations.
- Proven ability to provide strategic direction that enables the delivery of sustainable, value for money, fit for purpose services and technologies that meet the business requirements of customers.
- Demonstrated experience in delivering ICT services and solutions in a service provider or commercially oriented organisation.
- A deep understanding of public sector operations and the challenges faced by public sector managers in the provision of services.
- Strategic planning capability to lead, manage and advocate for business and system reform and to drive the adoptions of new services within a large, diverse and complex organisation.

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