Customer Experience Manager

3 weeks ago


Brisbane, Australia Transport and Main Roads Full time

Experience in leading complex initiatives that improve and enhance the customer experience across CCC communications channels. Experience in relationship management across both internal and external stakeholders focused on delivering positive outcomes against agreed programs of work. Enthusiastic communication style and interpersonal skills that supports an effective team spirited working environment. Knowledge of contemporary training techniques and knowledge management systems with relation to a modern contact centre environment.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



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