![Spinal Life Australia](https://media.trabajo.org/img/noimg.jpg)
Customer Engagement Team Leader
4 weeks ago
Essential Services Business offering security of a permanent full-time role
- Strong administration & communication skills required - training provided
- Diverse role in a supportive team | Salary Packaging Options | Woolloongabba l
Customer Engagement Team Leader
Spinal Life Australia is a non-profit organisation that provides expert knowledge, specialist therapies and support tailored for people with spinal cord injuries and other physical disabilities. We're the largest provider of support services to people living with spinal cord injuries in Australia for over 60 years.
**What are we looking for?**
We are looking for someone who has superior attention to detail and amazing interpersonal skills. This role requires someone who is consistently accurate, has meticulous administrative skills and exceptional customer service.
As the first point of contact with Spinal Life Australia you will provide a professional, friendly and warm welcome to all visitors including members, clients, staff, health care professionals and community. As part of the Customer Engagement Team, you will be responsible for the effective day to day administration, monitoring and preparation of service agreements/quotes for our allied health services.
**What will I do?**
Staff Supervision & leadership
- Lead the team in the delivery of Customer engagement activities in the HLC (Healthy Living Center)
- Provide team members with supervision, coaching and mentoring as required
Customer Engagement Team:
- Facilitate the implementation of new business improvements that will increase potential for new and improved business practices and greater business opportunities
- Accurately manage bookings online and via telephone for allied health services
- Producing quotes for services for various different funding bodies
- Operate and process HICAPS, EFTPOS payments for allied health clients.
- Responsible for responding to enquires for new and existing services
**What's needed to be successful?**
- Experience working in a high volume medical or allied health practice.
- Previous experience in managing a team of staff
- Experience with quoting and funding processes
- High level of attention to detail, with the ability to work with speed and accuracy.
- Completion of a Receptionist course or equivalent relative on the job experience
- Experience and ability to manage extensive multiple moving and conflict deadlines.
- Understanding of various funding bodies would be an advantage.
- You will also need to complete the free online NDIS Worker Orientation Module
**Why do I want to work at Spinal Life Australia?**
This is your opportunity to really make a difference - in our team, in our organisation and in our clients' lives. By doing a great job, you'll will be making sure that our clients receive the support they need in an appropriate timeframe to help them live the life that they choose.
- Working in a team where you and your contribution is truly valued.
- We celebrate together and regularly with morning teas, BBQ lunches and afternoon snacks
- Salary packaging arrangements that can increase your take-home pay.
- Real work/life balance including accrued monthly days off and the ability to purchase extra leave.
- Staff Discount for Fitness Hub Membership - 7 days access
- Staff Discount on Therapies - Physio and EP's
- Convenient Woolloongabba location close to all public transport, and some good coffee shops.
- Casual Fridays
Please include a cover letter and resume when you apply.
For further information or a confidential discussion, call Cheryl Varghese, Talent Acquisition Specialist on 3435 3165
-
Customer Engagement Associate
1 week ago
Brisbane, Queensland, Australia Customer Engagement Centre Full timeCustomer Engagement Associate - Customer Engagement CentreLove Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.As the first point of contact for our national business, you will...
-
Team Leader Member Engagement
3 weeks ago
Brisbane, Australia IAS RECRUITMENT Full timeShowcase your leadership and superannuation skills - $90K-$120K + Super - Career pathway opportunities **About the company**: Based just out of the Brisbane CBD, this company is an industry super fund with a proud history of supporting workers in the building industry. With a focus on delivering tailored solutions to members and assisting them in achieving...
-
Team Leader Member Engagement
1 week ago
Brisbane, Queensland, Australia IAS RECRUITMENT Full timeShowcase your leadership and superannuation skills- $90K-$120K + Super Career pathway opportunitiesAbout the company:Based just out of the Brisbane CBD, this company is an industry super fund with a proud history of supporting workers in the building industry. With a focus on delivering tailored solutions to members and assisting them in achieving the best...
-
Strategic Engagement Team Leader
1 week ago
Brisbane, Australia QLeave Full timeWe are seeking an exceptional people leader for our Strategic Engagement team who service our stakeholders across Queensland. This exciting opportunity will undertake a 12-18 month pilot program to establish QLeave's presence regionally. Using your superior leadership skills and experience, you will: - attract, develop and lead a team including those based...
-
Strategic Engagement Team Leader
1 week ago
Brisbane, Queensland, Australia QLeave Full timeWe are seeking an exceptional people leader for our Strategic Engagement team who service our stakeholders across Queensland. This exciting opportunity will undertake a 12-18 month pilot program to establish QLeave's presence regionally.Using your superior leadership skills and experience, you will:attract, develop and lead a team including those based in...
-
Team Leader Communications and Engagement
1 week ago
Brisbane, Queensland, Australia The State of Queensland Full timeTeam Leader Communications and Engagement Office of the Public Guardian (Organisation site ) Communications and Engagement; Corporate and Strategic Services; Office Of The Public Guardian; Brisbane City The role of the Team Leader, Communications and Engagement works with a high level of autonomy in a fast-paced work environment focussed on:• developing...
-
Event and Community Engagement Team Leader
2 weeks ago
Brisbane, Australia Queensland University of Technology Full time$98,334 to $107,565 - Fixed-term, full-time - Gardens Point (hybrid option available) - **Reference number: 24152a**: - **Term**: Fixed-term, full-time basis for twelve (12) months - **Remuneration**: $116,370 to $127,294 pa (HEW7) (inclusive of $98,334 to $107,565 salary pa, 17% superannuation and 17.5% recreation leave loading) - **Location**: Gardens...
-
Team Leader Business Engagement
3 weeks ago
Brisbane, Australia Powerlink Full time**Powerlink are undergoing significant transformation in the way we deliver services to Queenslanders. With exponential growth already underway, and a significant pipeline of infrastructure projects on the horizon, our Supply Chain Services teams have never been more crucial in equipping our people with the resources to deliver to our strategy.** **Our...
-
Team Leader Business Engagement
7 days ago
Brisbane, Queensland, Australia Powerlink Full timePowerlink are undergoing significant transformation in the way we deliver services to Queenslanders. With exponential growth already underway, and a significant pipeline of infrastructure projects on the horizon, our Supply Chain Services teams have never been more crucial in equipping our people with the resources to deliver to our strategy.Our Team:Our...
-
Customer Interactions Team Leader
3 weeks ago
Brisbane, Australia Sunwater Limited Full timeFull Time**Location**: Brisbane**Job type**: Communications & Stakeholder Relations**Applications close**: 28 Feb 2024 E. Australia Standard Time **Customer Interactions Team Leader**: **What makes Sunwater an exceptional workplace?** We are dedicated to providing our employees with a dynamic and secure work atmosphere, accompanied by an array of...
-
Team Leader
1 week ago
Brisbane, Queensland, Australia Perigon Group Full timeFull time permanent position Competitive remuneration Great cultureAre you a dynamic individual with experience in leading teams within a member-focused financial services environment? Are you ready to take on a role that involves coaching, guiding, and collaborating with a team? If you're passionate about fostering member engagement and providing financial...
-
Team Leader Customer Relations
3 weeks ago
Brisbane, Australia Bank of Queensland Full time**About the Role** The Customer Relations Team Leader is responsible for the fair, timely and compliant resolution of Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) complaints within Customer Relations at BOQ Group. They are responsible for the operational day to day running of the team and coaching Case Managers to ensure...
-
Team Leader
6 days ago
Brisbane, Australia Macquarie Group Limited Full timeDuring a dynamic phase of growth and technology-led business transformation, Macquarie’s Personal Banking Direct team are looking for experienced Team Leader to join us and lead a team of Home Loan Lending Specialists. You will be part of a high performing leadership team looking after a large and expanding sales team. As a Team Leader, you will be...
-
Customer Service Team Leader
3 days ago
Brisbane, Australia Topdeck Travel Ltd Full time**Brand**:Global Touring **Position**:Customer Service Team Leader **Reporting to**:Global Customer Service Manager **Location Base**:Brisbane **Contract: F**ull Time. Salary + Bonus (based on sales targets & KPI’s) The Global Touring team inspires people through life-changing travel experiences. We’re a group touring company, and through our brands...
-
Team Leader Project Engagement
1 week ago
Brisbane, Australia u&u Recruitment Partners Full timeAbout the organisation As a leading Australian provider of transmission services, Powerlink connects Queensland to a world-class energy future, providing electricity to five million Queenslanders and 238,000 businesses. We are leading the energy transformation with our network underpinning the state's green energy economy. Whether it's developing...
-
Customer Service Team Leader
1 week ago
Brisbane, Queensland, Australia Topdeck Travel Ltd Full timeBrand:Global TouringPosition:Customer Service Team LeaderReporting to:Global Customer Service ManagerLocation Base:BrisbaneContract: Full Time. Salary + Bonus (based on sales targets & KPI's)The Global Touring team inspires people through life-changing travel experiences. We're a group touring company, and through our brands Topdeck Travel and Back-Roads...
-
Team Leader Customer Relations
1 week ago
Brisbane, Queensland, Australia Bank of Queensland Full timeAbout the RoleThe Customer Relations Team Leader is responsible for the fair, timely and compliant resolution of Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) complaints within Customer Relations at BOQ Group.They are responsible for the operational day to day running of the team and coaching Case Managers to ensure resolution of...
-
Team Leader Communications and Engagement
3 weeks ago
Brisbane, Australia Office of the Public Guardian Full timeKey Responsibilities - Lead and coach a small team which delivers a range of internal and external communications, engagement services and stakeholder education activities. Develop, implement and evaluate complex communications and engagement strategies and plans to support the achievement of OPG's organisational goals. Provide expert strategic advice on...
-
Team Leader Communications and Engagement
3 weeks ago
Brisbane, Australia Office of the Public Guardian Full timeKey Responsibilities - Lead and coach a small team which delivers a range of internal and external communications, engagement services and stakeholder education activities. Develop, implement and evaluate complex communications and engagement strategies and plans to support the achievement of OPG's organisational goals. Provide expert strategic advice on...
-
Team Leader
1 week ago
Brisbane, Australia Programmed Full time**About The Opportunity** Programmed’s Facility Management department are currently seeking an experienced **Grounds Team Leader** to join our Team. This integral role will provide you with the opportunity to lead and develop a high performing team within a supportive and collaborative environment that will be required to care, maintain and develop...