Team Leader Customer Relations

**About the Role** The Customer Relations Team Leader is responsible for the fair, timely and compliant resolution of Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) complaints within Customer Relations at BOQ Group. They are responsible for the operational day to day running of the team and coaching Case Managers to ensure...

**About the Role** As the Customer Relations Team Leader you will be leading a small team of complaints professionals who are responsible for investigating and resolving complex customer complaints. The role is responsible for bringing to life the complaints management process, as well as ensuring execution against regulatory guidelines. Imperative to the...

**_Job Summary_**: - Drive solutions to support our customers to gain & retain reliable access to the Network - Lead a team of highly experienced Outage Management specialists through the energy transition - Gain new skills working on interesting, cutting-edge projects never seen before Deliver a consolidated schedule of connections, bounded by considered...

Job DescriptionWe're seeking a skilled Public Relations Leader to join our team at Urbaine. This role will lead major accounts with a focus on public relations, driving strategic storytelling and managing reputation.Key Responsibilities:Develop and implement strategies for clients across the property, infrastructure, and corporate sectors.Liaise with media...

Manage a team of Client Information Officers including the provision of performance management, conflict management, leave management and other human resource related activities. - Be an enthusiastic leader who is accountable, proactive and passionate about bringing team members along the journey, and not afraid to have challenging conversations. - Possess a...

**Who is Equifax?** Equifax is a leading global data, analytic and technology company, supporting customers across 24 countries. We have been serving the Australian and New Zealand markets for over 60 years. Through continuously adapting to our environment, not only have we remained a market leader, we drive and challenge ourselves to do better to help our...

A fantastic opportunity to join a great team and amazing company culture. A company that has completed an exciting transformation and invested in growth and innovation. This dynamics and creative media team work with stakeholders throughout Queensland and work very closely with external media agencies. The Media Relations Manager will be focused on the...

About the RoleWe are seeking an experienced marketing leader to join our team as the Head of Marketing and Customer Relations. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive marketing strategy to drive business growth and increase brand awareness.About UsSparrow Early Learning is a leading...

Join a true leader within their field as Customer Service Team leader located in Murarrie Your new company Hays has partnered with a well-known international defence contractor. This organisation is a leader in their field and offers a stable working environment, on-site parking, and excellent career growth. Due to its growth, this large and...

In the role of Customer Relations Officer, you will contribute to the team by providing professional and holistic case management services, delivered within a legislative, policy and timeline driven framework. You will proactively engage with customers and internal and external stakeholders to manage and deliver outcomes efficiently and effectively regarding...

We are seeking a highly motivated and experienced Team Leader for Customer Success to join our team at Samary Rodriguez. As a leader in customer success, you will play a critical role in driving growth and achieving business objectives.About the Job:Lead and support the team to achieve growth objectivesManage daily operations and ensure quality standards are...

Job SummaryWe are seeking a Policy and Industrial Relations Specialist to join our team. In this role, you will contribute to the development and review of Queensland Government employment and industrial relations policy, strategies, and initiatives.Key responsibilities include:* Supporting collaboration with government entities and stakeholders;* Advocating...

Role DescriptionThe successful candidate will operate as part of a team that values a collaborative, inclusive, and positive workplace culture. Key responsibilities include:* Supporting collaboration with government entities and stakeholders;* Advocating on behalf of the Queensland Government in workplace bargaining negotiations and other tribunals;*...

**Customer Service/Support** **Location** - Brisbane, Australia*** Job Title: Team Leader **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center advisors. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. We are currently...

**About the Role** The purpose of this role is to lead a team of contact centre employees in the delivery of customer needs across BOQ products and services through telephony and/or digital platforms. As part of the Management group within Customer Contact, the Team Leader will be responsible for implementing and achieving key business objectives and...

Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...

**Team Leader (Customer Service/Sales)** - **Great work/life balance with part time hours**: - **Brisbane and surrounds**: - **Part time position (Mon-Fri, 8am - 1pm) with all leave entitlements**: - **Fully maintained company vehicle, laptop & phone included!**: - **$30.00ph + super + generous monthly commission** The Automotive Group (TAG) are the...

**This role is for HomeMade - a related entity of Mable** HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management. We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support...

Origin Energy: A Leader in the Energy TransitionAt Origin Energy, we're on a mission to lead the energy transition through cleaner energy and customer solutions. We believe that creating a great place to work is crucial to achieving our goals.We're seeking an exceptional Specialist Consultant - Employee Relations to join our People & Culture team. As a key...

Your Opportunity As an Educational Team Leader in the team, you will have an opportunity to continue your practice as an educator while growing your leadership experience and capability by providing leadership and supervision embedded within teaching teams to achieve efficient and high-quality delivery to students and promote job satisfaction and improved...