Regional Operations Coordinator

2 months ago

Brisbane, Australia Sonic HealthPlus Full time

**Join Our Team at Sonic HealthPlus**

**About Us**

Proudly Australian, Sonic HealthPlus is the leading provider of corporate medicine in the nation. With a vast network of clinics spanning metropolitan and remote areas, we specialize in Occupational Health, General Practice, and integrated wellness services tailored for both large corporations and community groups. Join us in making a difference in the health and well-being of workplaces across Australia

**About the Role**

Are you ready to elevate your career? We have an exciting opportunity for a motivated and experienced Practice Manager or 2IC to step into the role of Regional Operations Coordinator (ROC) for QLD. This full-time position offers a dynamic work environment with approximately 38 hours per week, including some flexibility. Reporting directly to the Business Manager, you will be pivotal in supporting our clinics across the region, driving operational excellence, and fostering a culture of collaboration.

As the primary point of escalation for Practice/Project Managers in QLD, you will tackle operational queries head-on and ensure swift resolutions. Your leadership will be essential in working closely with managers to streamline processes and elevate the service experience across all clinics.

**Key Responsibilities**
- Be the go-to expert for resolving operational matters with your wealth of experience.
- Mentor and support Practice Managers through training, onboarding, and offboarding.
- Assist the Business Manager, stepping into their role as needed.
- Manage the QLD casual workforce, overseeing the entire employee lifecycle.
- Collaborate with the Business Manager to address unresolved operational concerns.
- Ensure a seamless and positive client experience across all clinics.
- Facilitate clinic accreditation to guarantee compliance.
- Travel throughout QLD will be part of the role.

We're looking for someone with a minimum of three years of practice management experience in the medical industry, preferably in General Practice or Occupational Health. You should have a proven track record in team leadership, fostering a positive workplace culture, and exceptional communication skills.

**Essential Skills and Attributes**:

- Ability to engage, motivate, and lead staff to achieve business goals.
- Commitment to continuous improvement and operational efficiencies.
- Strong problem-solving abilities and resilience in challenging situations.
- Proficient computer skills for effective reporting.
- A dedication to excellent internal and external customer service.
- We especially encourage veterans and those with Defence Force experience to apply.

**Why Join Us?**
- Ongoing training and professional development.
- Be part of a stable, reputable national healthcare provider with global connections (Sonic Healthcare).
- Generous paid parental leave.
- Enjoy discounts on travel, gym memberships, and health insurance options.
- Benefit from novated leasing and discounted medical services.
- Access to our Employee Assistance Program.
- Engage in our corporate social responsibility initiatives, including community support and fundraising.

**Our Culture**

**How to Apply**

**Take the next step in your career with Sonic HealthPlus—where your passion for health and excellence can thrive**

**PRIMARY LOCATION**: AU-QLD-Brisbane CBD

**JOB POSTING**: 06-Nov-2024

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