Metro Field Service Supervisor

6 months ago

Clayton, Australia William Adams Full time

With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

We now have an exciting opportunity for a driven and experienced **Service** **Supervisor** for our **Metro Field** team.

**ABOUT THE ROLE**

We are seeking a highly motivated leader to join the team as a Service Supervisor.

Reporting to the Service Manager, the Service Supervisor is responsible for providing supervision and guidance to a team of technicians and coordinators while ensuring customer needs are met through excellent customer service and effective work order management.

This position is great for a ambitious leader with potential career pathways into Service, Branch and Operations Manager positions within the business.

This position will be based between our Clayton and Laverton facilities, working Monday - Friday.

**Daily responsibilities will include the following**:

- To safely lead, coach and develop a large and expanding team of field service technicians and coordinators
- Maintaining a safe work environment with a focus on continuous improvement
- Ensure all vehicles are safe, roadworthy and complete with appropriate tooling
- Ensure satisfaction and value for money for our customers
- Provide a positive and can do attitude in all things safety
- Leading by example and being an advocate for our core values of **Integrity, Commitment, Teamwork, Excellence and Sustainability.**

**ABOUT YOU**

You will be a true leader, who is ambitious and thrives on motivating and inspiring a team of professionals. You will ideally be a trade qualified Diesel Technician with strong earthmoving industry experience.

**To be considered for this role you will have the following skills, experience and attributes**:

- Demonstrated experience in a leadership role, supervising a high performing team
- Strong mechanical aptitude
- Experience with providing guidance and direction with a calm disposition
- Excellent organisational skills with the capacity to handle multiple tasks
- Customer focused attitude with an ability to develop and maintain customer relationships
- Proven conflict resolution, problem solving and interpersonal skills
- Dedicated commitment to safety and quality work practices

Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.

You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.

We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub - our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more

Want to know more?

Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

  • Metro Field Service Manager

    6 months ago

    Clayton, Australia William Adams Full time

    **Opportunity to join a well-known and successful market leader**: - ** Generous salary package + company vehicle + excellent rewards & benefits** Take on this exciting leadership opportunity and become our next **Metro Field Service Manager** With close to 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Our Cat Rental business...

  • Field Service Coordinator

    1 week ago

    Clayton South, Victoria, Australia William Adams Full time

    About the RoleWe have an exciting opportunity for a skilled Technical Field Service Coordinator to join our dynamic Metro Field Service Team in Clayton, Vic. In this full-time permanent role, you will support a team of coordinators & technicians to schedule and execute the service and repair of Caterpillar machinery to support our customers in the field.Key...

  • Technical Field Service Coordinator

    1 week ago

    Clayton South, Victoria, Australia William Adams Full time

    Welcome to William Adams, a Caterpillar Dealer with almost 100 years of experience. Our company has made its mark by selling and servicing top-notch equipment globally.About the RoleWe are seeking an experienced Technical Field Service Coordinator with a mechanical background to join our busy Metro Field Service Team on a full-time permanent basis.Your...

  • Technical Field Service Coordinator

    6 months ago

    Clayton, Australia William Adams Full time

    We have a great opportunity for an experienced **Field** **Service Coordinator** with a technical mechanical background to join our busy **Clayton** Metro Field Service Team. **ABOUT THE ROLE** In this full time permanent role, you will coordinate the service and repair of Caterpillar machinery to support our technicians in the 'front-line'. Communication...

  • Technical Field Service Coordinator

    6 months ago

    Clayton, Australia William Adams Full time

    We have a great opportunity for an experienced **Field** **Service Coordinator** with a technical mechanical background to join our busy **Clayton** Metro Field Service Team. **ABOUT THE ROLE** In this full time permanent role, you will coordinate the service and repair of Caterpillar machinery to support our technicians in the 'front-line'. Communication...

  • Technical Field Service Coordinator

    3 months ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...

  • Field Service Operations Coordinator

    5 days ago

    Clayton South, Victoria, Australia William Adams Full time

    William Adams Overview">We are a leading Caterpillar Dealer with almost 100 years of experience in providing exceptional service to our customers.">About the Role">This is an exciting opportunity for an experienced Technical Field Service Coordinator to join our busy Metro Field Service Team.">In this full-time permanent role, you will work closely with a...

  • Technical Field Service Operations Coordinator

    2 days ago

    Clayton South, Victoria, Australia William Adams Full time

    William Adams, a renowned Caterpillar Dealer with almost 100 years of experience, is seeking an experienced Technical Field Service Coordinator with a mechanical background to join its busy Metro Field Service Team.The successful candidate will support a team of coordinators & technicians to schedule and execute the service and repair of Caterpillar...

  • Technical Operations Coordinator

    4 days ago

    Clayton South, Victoria, Australia William Adams Full time

    About the RoleWe are seeking an experienced Technical Field Service Coordinator to join our busy Metro Field Service Team in Melbourne.This full-time permanent role will support a team of coordinators & technicians to schedule and execute the service and repair of Caterpillar machinery to support our customers in the field.Key Responsibilities:Providing...

  • Field Staff Team Leader

    2 months ago

    Clayton, Australia The myHomecare Group Full time

    A rare secondment opportunity to step into the role of **Field Staff Team Leader.** If you enjoy leading and motivating frontline workers, mentoring, coaching, supporting development opportunities and providing exceptional customer service, then this role is for you. **As a Field Staff Team Leader, you will**: Work closely with our field staff to ensure...

  • Service Supervisor

    3 months ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. We now have an exciting opportunity for a driven and experienced Diesel Technician with leadership...

  • Service Supervisor

    3 months ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. We now have an exciting opportunity for a driven and experienced Diesel Technician with leadership...

  • Service Coordinator

    2 months ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...

  • Service Coordinator

    2 months ago

    Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...

  • Service Supervisor

    3 months ago

    Clayton, Australia Rexroth Full time

    **Company Description** We have an opportunity available within our service department at our newly created facility in Clayton branch, VIC. Looking for an experienced External Service Supervisor who can plan, coordinate and control the activities of the Service team to maintain Customer Satisfaction and meet the organisational and operational targets. This...

  • Field Service Technician

    6 months ago

    Clayton, Australia Superior People Recruitment Full time

    Our client is the leading manufacturer of waterjet machinery, and are now seeking an experienced Field Service Technician. Reporting to the Service and Engineering Manager, you’ll add crucial support to the field service team through: - Investing time in learning the machinery, software and equipment needed to fix the machines to increase your efficiency...

  • Field Service Technician

    6 months ago

    Clayton, Australia Superior People Recruitment Full time

    Our client is the leading manufacturer of waterjet machinery, and are now seeking an experienced Field Service Technician. Reporting to the Service and Engineering Manager, you’ll add crucial support to the field service team through: - Investing time in learning the machinery, software and equipment needed to fix the machines to increase your efficiency...

  • Workshop Service Supervisor

    6 months ago

    Clayton, Australia Rexroth Full time

    **Company Description** Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally...

  • Scheduling Officer

    6 months ago

    Clayton South, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Scheduling Officer to join Service Stream in our Clayton South office. About the Role Service Stream’s Techsafe division are currently seeking a Scheduling Officer to join our growing company. You will be responsible for contributing to the profitability and growth of Service Stream by...

  • Heavy Machinery Service Coordinator Specialist

    7 days ago

    Clayton South, Victoria, Australia William Adams Full time

    William Adams, a leading Caterpillar Dealer with almost 100 years of experience, is seeking a skilled Technical Field Service Coordinator to join its busy Metro Field Service Team.The successful candidate will support a team of coordinators and technicians in scheduling and executing the service and repair of Caterpillar machinery for customers in the...