Claims Administration Team Leader

2 months ago

Sydney, Australia Chubb Full time

**Your Role**

This role will be part of the Claims Operations team and will provides support to the AU and NZ Claims team while managing and processing the “Claim Registrations, Payments, Receivables and other Claims Admin activities” within SLAs.

The deliverables include measurable and time-bound activities, where demonstrating the ability to manage/lead the team of administrators, their queries and workload, multi-task and prioritize across all aspects of the role are key to its success.

**Your Responsibilities**:

- Manage a team of administrators working on Claims processes (Registration, Documentation of processes, Payments, Receivables and another Claims Admin)
- Prioritization of tasks and Workflow via Claims Mailboxes.
- Ensuring team is on top of the work assigned and ensure new claims are registered within agreed SLAs and are coded correctly in the system
- Management of external adjuster payment system process and workflow.
- Should be independent in processing new registrations, payments, receivable etc.
- Clearing of Claims Bank Accounts and receipting of funds back to claims
- Able to train the new starter and ongoing training requirements
- Provide Claims Ops reporting and feedback to the Head of Claims Operations about team and processes
- Continuous improvement of end-to-end admin process
- Support to Claims team in annual and other external & internal audits
- Business acumen skills and understanding of the fundamental components of a claims department’s operation and its associated data
- Team spirit, training and Leadership
- System/claims process technical knowledge
- Prioritisation and time management
- Administration experience
- 5 years + experience in managing teams & processes (preferably in finance/insurance industry)
- Proficient system user and process-orientated
- Process driven mindset; ability to identify and flag risksStakeholder Management

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

  • Motor Claims Administration

    5 months ago

    Sydney, Australia Advent Claims Australia PL Full time

    Advent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...

  • Motor Claims Administration

    2 months ago

    Sydney, Australia Advent Claims Australia PL Full time

    Advent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...

  • Claims Administration Team Leader

    2 months ago

    North Sydney, Australia CHUBB Full time

    Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...

  • Claims Administrator

    5 months ago

    Sydney, Australia Mayday Recruitment Full time

    Full training provided - learn from the experts in the industry! - Join a supportive and collaborative team - Work with a Global Industry leader in the finance/insurance industry MAYDAY Recruitment is excited to partner with one of the world's leading Global Insurers who are looking for a Claims Administrator to join their expanding team! In this role, you...

  • Claims Administrator

    6 months ago

    Sydney, Australia Kennedy Reid Full time

    Join an internationally recognised leader in the Reinsurance space - Central CBD location, WFH 2 days per week - Opportunity to progress your career in Reinsurance My client is seeking a Claims Administrator to make the move into the Reinsurance space as part of the Operations Teams. **The Role** - Ensure the Life Claims Department is operating...

  • Claims Administrator

    7 months ago

    Sydney, Australia Kennedy Reid Full time

    Claims support role - support the wider team but no claims expereince required - State of the art offices in the heart of North Sydney with work from home - Temp Ongoing role - long term opportunities **The Company** Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Claims...

  • Claims Administrator

    6 months ago

    Sydney, Australia Kennedy Reid Full time

    Temp Ongoing - Claims support role - support the wider team - 2-3 days work from home **The Company** Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Claims Administrator to join their organisation in their brand new office in North Sydney. **The Role** As a Claims...

  • Claims Administrator

    2 months ago

    Sydney, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Claims Administration

    6 months ago

    Sydney, Australia Kennedy Reid Full time

    Temp ongoing role - CBD location - 5 days in office - Claims support role - support the wider team but no claims expereince required **The Company** Our client is an established commercial and travel Insurance provider, looking for a Claims Administrator to join their expanding team. **The Role** - Assisting Claims team in providing best possible customer...

  • Claims Administrator

    6 months ago

    Sydney, Australia AIA Full time

    BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you...

  • Claims Administrator

    6 months ago

    Sydney, Australia Keegan Adams Recruitment Pty Ltd Full time

    **Claims Administrator** - $70,000 - $75,000 + super - Friendly and supportive team with career growth across the business - Develop your skills in claims administration while building strong relationships both internally and externally. **About the company** Great opportunity to join a national business within the financial services sector dedicated to...

  • Claims Administration

    7 months ago

    North Sydney, Australia Kennedy Reid Full time

    Temp ongoing position - long term opportunities - Claims support role - support the wider team but no claims expereince required - State of the art offices in the heart of North Sydney **The Company** Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Claims Administrator...

  • Team Leader

    6 months ago

    Sydney, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Claims Administrator

    3 weeks ago

    Sydney, New South Wales, Australia Splend Full time

    This is an exciting opportunity to join Splend as a Claims Administrator, a brand new role within their business. Based in their Haberfield office, the role would be perfect for someone with a real passion for administration and a love of working in a fast-paced environment.About the RoleThe Claims Administrator position will act as a support to Splend's...

  • Claims Administrator

    4 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job Description:The Kennedy Reid team is seeking a skilled Claims Administrator to join our organisation in North Sydney. As a Claims Administrator, your duties will include but not be limited to:Administration processing (payments, new registrations etc)Analysing reports for the teamMarket research and data analyticsCustomer ServiceUse of excel to generate...

  • Ctp Claims Team Leader

    6 months ago

    Sydney Central Business District, Australia HAYS Full time

    Leading national insurance provider looking to recruit CTP Claims team leader to drive forward claims team **Your new company** You will have the opportunity to work at one of the leading names in the insurance sector and a business who supports internal growth whilst also offering a flexible working environment for their employee’s. You will be leading...

  • Claims Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    At Kennedy Reid, our client is a leading Third Party Claims Administrator in Australia. They seek an experienced Claims Team Leader with expertise in Medical negligence, medical malpractice, complex liability, or professional indemnity claims to lead their well-established team.The RoleManage 12 consultants with varying experience levels in Medical...

  • Claims Team Leader Position

    13 hours ago

    Sydney, New South Wales, Australia ignite Full time

    Job Description:The role of Claims Team Lead at Ignite is a critical position that requires strong leadership and management skills to drive performance excellence in the Claims Department.About the Role:This executive-level position involves ensuring the effective management and overall performance of allocated claims teams, including recruitment processes....

  • Team Leader

    3 months ago

    Sydney, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Claims Administration

    5 months ago

    Sydney Western Suburbs, Australia HAYS Full time

    Claims Administration **Your new company** Your new role will be with a medium-sized industrial company that rises above in the market due to their rewarding environment to develop your career, whether you are starting out or an experienced professional. This company has a diverse workplace, with the opportunity to gain experience as residential/...