Customer Service Advisor
1 week ago
**Customer Service Advisor**
Bendigo, VIC, AU, 3550
**About CitiPower & Powercor**:
CitiPower and Powercor Australia are electricity distributors and supply power to more than one million Victorians. We own and manage the technology - poles, wires, meters and distributed technologies such as storage - that deliver electricity to homes and businesses within Melbourne’s CBD, its suburbs and across central and western Victoria.
**About the Role**:
We’re excited to be offering several opportunities for outstanding Customer Service Advisors. You will represent the distribution networks supported by our Contact Centre team based in Bendigo on a casual basis.
As one of our highly valued Customer Service Advisors you will be responsible for assisting customers with a variety of faults and general enquiries in a varied and fast paced work environment. This role will support our Contact Centre throughout the peaks and high-volume periods due to weather, incident or seasonal impact.
**What’s in it for you?**
- NO SALES, Inbound contact centre
- Great pay, plus additional overtime rates available
- Shifts rostered 2-3 weeks in advance
- Working with fun, highly engaged and passionate team members
- Flexible working options available, including unlimited shift swaps and an unavailability register
- A supportive team environment
- Programs and activities that support your health and wellbeing
- Peace of mind knowing that you are providing an essential and instrumental service to the people of Victoria
- Opportunities to progress your career with us
**To secure one of these highly sought after positions, you will possess**:
- Intermediate computer literacy and typing skills
- Highly effective communication and problem solving skills with the ability to think outside the square
- Empathy for customer needs and an ability to work under pressure
**Applicants MUST**:
- Be available for an early April start and have previous experience within a customer facing role
- Hold Australian Residency
- Be happy to work a variety of shifts scheduled across a 24x7 roster
- Be flexible to work on short notice during peak workloads in particular to support emergency incidents (eg: bushfires, storms etc)
- Participate in our shared availability roster. This involves nominating for a 12 or 24hr period where you’re paid to be “on call”. If called, you may need to attend work with mínimal notice. This roster is shared amongst all Customer Service Advisors, average commitment is 1 day per month
Our current casuals are typically rostered 20-25 hours per week with on call and additional hours available. Shifts are rostered 2-3 weeks in advance.
Comprehensive training will be provided.
If you believe you have the relevant skills and would like to be considered for this role please submit an up to date CV and covering letter outlining why you would like to work for CitiPower/Powercor by Midnight Monday 6th March.
OUR VALUES: Live safely, Be Customer and Community Minded, Succeed Together, Be The Best You Can Be, Improve Our Business
**Job Segment**:Supply, Call Center, Customer Service, Operations
**Job Types**: Part-time, Casual
-
Customer Service Advisor
4 hours ago
Bendigo, Victoria, Australia CitiPower and Powercor Full timeAbout CitiPower & Powercor:At CitiPower and Powercor, we're proud to deliver electricity to 1.3 million Victorian customers every day through our network of poles and wires. We're here to power communities, support local businesses, and keep critical services running smoothly. None of this happens without our people.We believe in an inclusive, welcoming...
-
Financial Service Advisor
2 days ago
Bendigo, Victoria, Australia Everi Pty Full timeA Career in Financial ServicesIf you're passionate about helping others and want to start a career in financial services, we encourage you to apply for our Financial Service Advisor role. In this exciting opportunity, you'll have the chance to develop your skills and knowledge in a fast-paced and dynamic environment.As a Financial Service Advisor, you'll be...
-
Dealership Service Advisor
12 hours ago
Bendigo, Victoria, Australia ClearCompany Full timeAn excellent opportunity exists in Patterson Cheney Isuzu UTE for a highly motivated individual to join our dynamic Service Department team. Our team requires exceptional customer service and problem-solving skills. If you have a proven track record as a dealership Service Advisor, can handle a busy environment, and pay close attention to detail, we would...
-
Service Advisor Excellence Required
5 hours ago
Bendigo, Victoria, Australia ClearCompany Full time**About Us**Patterson Cheney Group operates as one of Australia's largest automotive businesses, with a history spanning over 100 years. Our commitment to delivering exceptional customer experiences has earned us a reputation for excellence.**The Opportunity**We are currently seeking an ambitious Service Advisor to join our esteemed Service Department team....
-
Manager Customer Service
2 weeks ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $105,479 - $127,621 Occupation: Customer Service/Call Centre Reference: VG/1763495 The Manager, Customer Service is responsible for supporting the Team Leader - Customer Service and Education in the management of the customer service team...
-
Customer Service and Compliance Officer
2 weeks ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible...
-
Customer Service and Education Officer
2 weeks ago
Bendigo, Australia Portable Long Service Authority Full timePermanent, full-time positions - Hybrid working arrangements including 2 days WFH - VPS Grade 2 salary range $56,271 - $72,985 p.a About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations...
-
Customer Service and Education Officer
1 week ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $58,539 - $75,175 Occupation: Customer Service/Call Centre Reference: VG/1833608 **About us** The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits...
-
Team Leader Customer Service and Education
2 weeks ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...
-
Customer Service and Education Officer
2 weeks ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1720149 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Customer Service and Compliance Officer
2 weeks ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $73,842 - $89,661 Occupation: Regulatory Governance and Compliance Reference: VG/1738616 The Customer Service and Compliance Officer will perform a critical function for the Authority and is tasked with promoting voluntary compliance with...
-
Team Leader, Customer Service and Education
1 week ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $95,102 - $107,905 Occupation: Customer Service/Call Centre Reference: VG/1833627 The Team Leader - Customer Service and Education is involved with collaborating with the Manager, Customer Service and the other Team Leaders to establish...
-
Customer Advisor Bendigo Central Vic
1 week ago
Bendigo, Australia Bendigo & Adelaide Bank Full time**Do more, dream more, become more. Welcome to Bendigo.** **About you** You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have...
-
Team Leader Customer Service and Education
2 weeks ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/1763540 The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible workers in the community services, contract cleaning and security...
-
Customer Experience Champion Needed
41 minutes ago
Bendigo, Victoria, Australia ClearCompany Full time**A Career in Automotive Service**Patterson Cheney Group is committed to fostering a culture of excellence in our Service Department. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences, driving sales and guest experience targets, and maintaining accurate records.**Key Responsibilities:**Providing exceptional...
-
Risk Management Advisor
42 minutes ago
Bendigo, Victoria, Australia The Vanguard Group Full timeVanguard Australia is committed to building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We are seeking a Risk Management Advisor to join our team, who will provide guidance and oversight of regulated activities across our Funds suite.The ideal candidate will have a minimum of five years related...
-
Clinical Product Advisor
7 days ago
Bendigo, Victoria, Australia Stryker Corporation Full timeAbout UsStryker Corporation is a leading global medical device company that offers countless development opportunities. As a Clinical Product Advisor, you will be part of a team that is committed to improving patient outcomes and advancing the field of healthcare.Key responsibilities will include attending surgical procedures, assisting with segmentation and...
-
People and Culture Advisor
2 weeks ago
Bendigo, Australia Bendigo Health Full timeLocation: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Human Resources Reference: 14225 **Work in an environment that offers**: - A supportive environment for career progression and development - Flexible work options - An opportunity to work with a leading regional health...
-
HR Advisor
12 hours ago
Bendigo, Victoria, Australia ROBERT WALTERS AUSTRALIA Full timeJoin a HR team that are supportive and team basedWork in a business that recognises and celebrates success. Melbourne CBD office & hybrid/WFH options available.This global professional services organisation has an opportunity for a HR Advisor to join the HR team. Reporting to the HR Manager, the HR Advisor will provide a full range of advice on HR matters to...
-
Career Advisor
2 weeks ago
Bendigo, Australia Bendigo Health Full timeLocation: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Finance, Human Resources, IT and Telecommunications Reference: 13352 **Work in an environment that offers**: - An opportunity to work with a leading regional health service - An opportunity...