Investigator
3 months ago
515330
- Varsity Lakes, QLD, 4227
- Legal and Compliance
- Permanent Full time
Add to favourites Favourite View favourites
G8 Education is one of Australia’s largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 50,000 children every day. Our core values of passion, innovation, dedication, compassion, and integrity, unite us on our journey to ensure the health and happiness of future generations where we are committed to developing a culture that empowers and rewards our family of early childhood educators, teachers, leaders, and support office team members.
**The Opportunity**
The** Investigator** is responsible for conducting thorough investigations, utilising due process and detailed documentation, into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, Whistleblower complaints, G8 Education policies and procedures, and other complaints, allegations or issues as part of G8’s Investigation Framework.
This role is a national role with investigations occurring across the G8 business and centre network.
**Your day-to-day**
No two days are the same; this role is diverse, with depth and breadth to cement your career, now and into the future. Areas of core responsibility include, but are not limited to:
- Conducting thorough investigations, utilising due process and detailed documentation, into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, Whistleblower complaints, G8 Education policies and procedures and other complaint, allegations or issues as part of G8’s Investigation Framework.
- Collection of data captured throughout the investigation process to identify exceptions, trends, and key risk indicators.
- Prepare comprehensive reports providing clear and concise conclusions.
- Internal and external management of all parties whilst maintaining a strong and reputable relationship to achieve results
- Communicating and implementing improvement opportunities identified throughout the investigation process and contributing to the continual improvement of G8’s national Investigation Framework.
- Positively influence G8 Educations culture to ensure investigations are conducted in a fair and just manner and investigation outcomes/actions prevent a recurrence.
**About You**
You are someone who thrives in a fast-paced and engaging work environment. You value great partnerships, you’re collaborative, you always strive for excellence, and you own the outcomes. Some of the required skills and experiences to be successful in this role:
- Qualification in children's services at a Diploma level or above.
- Strong understanding of practices, processes, policies, and legislative framework related to Child Safety.
- Excellent knowledge of legislative, regulatory, risk, and policy frameworks affecting the requirements of government corporations
- Demonstrated interpersonal and communications skills for conducting interviews, well-developed report writing skills, and proven and effective stakeholder management skills
**Benefits Include**:
- Flexible working arrangements and WFH offered.
- Fully funded investigator course to upskill your skillset to foster your success in this role.
- Company travel and professional networking.
- Access to our employee assistant program offering mental/physical wellbeing counseling
- Join our social club with monthly events - there is something for everyone
- Access a 50% discount on early education and childcare fees at any G8 Education Centre
- Exclusive access to our employee benefits program covering a wide range of discounts and promotions
- Dedicated focus on professional growth and development
- G8 Education is a committed advocate for child protection, safety, and wellbeing. We have zero-tolerance for any form of child abuse or harm. The safety and well-being of children will always be our priority and all team members are expected to embrace this shared commitment._
-
Investigator
1 week ago
Varsity Lakes, Australia G8 Education Full time516702 - Varsity Lakes, QLD, 4227 - Legal and Compliance - Permanent Full time Add to favourites Favourite View favourites G8 Education is one of Australia’s largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 50,000 children every day. Our core...
-
Investigations Coordinator
2 days ago
North Lakes, Australia Auto & General Insurance Full timeDriven, motivated and able to progress investigations with mínimal oversight. - Demonstrate excellent knowledge of investigation practices, preferably within the insurance industry. - Demonstrate experience in undertaking recorded interviews via phone, video link and in person along with preparation of highly detailed reports. - Display excellent...
-
Investigations Coordinator
10 hours ago
North Lakes, Queensland, Australia Auto & General Full timeAbout the RoleWe are seeking a highly skilled Investigations Coordinator to join our team at Auto & General. As a key member of our fraud investigations team, you will play a critical role in managing and coordinating investigations into claims to external firms, as well as finalizing claims to prevent and detect fraudulent activity.Key...
-
Investigations Coordinator
1 day ago
North Lakes, Australia Auto & General Full timeThe role: As our new Investigations Coordinator you will be managing and coordinating the investigation into a claim to an external firm, as well as finalising claims to prevent and detect fraudulent activity. You will: Maintain detailed and accurate records of investigations, including all relevant documents, interviews, and evidence collected and prepare...
-
Investigations Coordinator
2 months ago
North Lakes, Australia Auto & General Full timeAbout us: Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money. Our range of general insurance...
-
Claims Investigations Manager
3 months ago
North Lakes, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** This...
-
Team Leader
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of insurance products and solutions in Australia, committed to safeguarding a brighter future for our customers. Our multi-award-winning brand, Budget Direct, and partnerships with leading brands such as ING, Qantas, and Virgin Money, enable us to deliver innovative and effective insurance solutions.Our MissionWe...
-
Team Leader
3 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of insurance products and solutions in Australia, committed to safeguarding a brighter future for our customers. Our multi-award-winning brand, Budget Direct, and partnerships with leading brands such as ING, Qantas, and Virgin Money, enable us to deliver innovative and effective insurance solutions.Our MissionWe...
-
Team Leader Fraud Investigations
1 month ago
North Lakes, Australia Auto & General Full timeAbout us Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money. Our range of general insurance products...
-
Fraud Investigator
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeAbout UsAuto & General is a leading provider of insurance products and solutions in Australia, committed to safeguarding a brighter future for our customers. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products that protect customers' most valued possessions.The RoleWe are seeking a skilled Fraud Investigator to join our...
-
Child Protection Wellness Manager
3 months ago
Varsity Lakes, Australia G8 Education Full time515060 - Varsity Lakes, QLD, 4227 - Legal and Compliance - Permanent Full time Add to favourites Favourite View favourites G8 Education is one of Australia’s largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 40,000 children every day. Our core...
-
Accounts Payable Clerk
3 months ago
Varsity Lakes, Australia G8 Education Full time512848 - Varsity Lakes, QLD, 4227 - Finance - Permanent Full time Add to favourites Favourite View favourites G8 Education is one of Australia’s largest early education and care providers, with more than 420+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 42,000 children every day. Our core values of...
-
Injury Management Lead
3 months ago
Varsity Lakes, Australia G8 Education Full time514905 - Varsity Lakes, QLD, 4227 - People and Transformation - Permanent Full time Add to favourites Favourite View favourites G8 Education is one of Australia’s largest early education and care providers, with more than 400+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 40,000 children every day. Our...
-
Claims Resolution Specialist
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Summary:As a Claims Consultant at Auto & General, you will play a critical role in delivering exceptional claims service to our customers. Your primary responsibility will be to investigate, evaluate, and negotiate assigned cases to ensure the best possible recovery outcome.Key Responsibilities:To provide a personalized and seamless customer experience...
-
Claims Resolution Specialist
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Summary:As a Claims Consultant at Auto & General, you will play a critical role in delivering exceptional claims service to our customers. Your primary responsibility will be to investigate, evaluate, and negotiate assigned cases to ensure that our customers receive the best possible outcome.Key Responsibilities:Claims Investigation: Conduct thorough...
-
External Dispute Resolution Specialist
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Summary: As an External Dispute Resolution Case Manager at Auto & General, you will be responsible for receiving, assessing, investigating, and responding to all complaints and disputes referred to the company.Key Responsibilities:Receiving and assessing complaints and disputes from customersInvestigating and resolving disputes in a fair and timely...
-
Claims Resolution Specialist
4 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Summary:As a Claims Consultant at Auto & General, you will play a critical role in delivering exceptional claims service to our customers. Your primary responsibility will be to investigate, evaluate, and negotiate assigned cases to ensure the best possible recovery outcome.Key Responsibilities:To provide a personalized and seamless customer experience...
-
External Dispute Resolution Specialist
4 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Summary: As an External Dispute Resolution Case Manager at Auto & General, you will be responsible for receiving, assessing, investigating, and responding to all complaints and disputes referred to the company.Key Responsibilities:Receive and assess all complaints and disputes referred to the companyInvestigate and gather information to resolve...
-
External Dispute Resolution Case Manager
2 weeks ago
North Lakes, Australia Auto & General Insurance Full time(Insurance) Receiving, assessing, investigating and responding to all Complaints and Disputes referred. S-DNI #LI-DNI
-
Claims Consultant
7 days ago
North Lakes, Queensland, Australia Auto & General Full timeJob Summary:We are seeking a highly skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, investigating and evaluating assigned cases, and negotiating with third parties and insurers.Key Responsibilities:Claims Investigation and Evaluation: Conduct thorough...
