Workplace Ambassador

6 months ago

Melbourne, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
JLL have an exciting new opportunity for a Workplace Ambassador to work onsite with our valued superannuation client - Australian Super and be the professional face of the client organisation and deliver a seamless outstanding reception experience to the client.

Based front of house, this role will welcome visitors and connect them with their host, as well as assisting with the smooth running of the office facilities and services by providing administration support.

**An Overview of the role**:
Greet guests and general reception duties, including responding promptly. to queries, building rapport and creating a positive impression to all visitors to the office.
Set up meeting rooms for both internal and external visitors, including setting up and testing VC facilities for meetings.
Assist in procurement of appropriate stationery when required.
Build and develop effective client / stakeholder relationships across multiple levels of the organisation.
Fulfill any ad-hoc requests promptly and efficiently to support the facilities team or (client) business.
Ensure any faults or defects are recorded and reported to facilities team through systems/programmes to ensure an outstanding client experience is maintained.

**Sounds like you? This is what we are looking for**:
This is the perfect next step for someone coming from a role in front of house, facilities, hospitality or customer service.

We are looking for someone with the energy and drive to develop the customer experience and has excellent relationship and stakeholder management skills.
Previous experience in a front of house role where high level of customer/client interaction is required.
Basic knowledge and exposure to facilities and business administration.
Great personality, effective communicator, able to manage vendors.
Exceptional verbal communication skills and ability to quickly build rapport.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and pers

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