Quality, Compliance and Service Planner

3 weeks ago

Coburg, Australia Merri-bek City Council Full time

**Hybrid Working**#LI-Hybrid**:

- **Full time permanent role (based on 38 hours per week)**:

- **Monthly RDO**:

- **Salary: $109k - $122k + Super**:

- **Ability to transfer or take LSL (Long Service Leave) within Local Government**

**About Merri-bek City Council**:
Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

**About the role**:
Merri-bek City Council has a fantastic new opportunity within the Aged and Community Support Branch for a Quality, Compliance and Service Planner who enjoys driving continuous improvement and innovation to facilitate the delivery of high-quality community support services.

Key aspect of this role include; Quality Control with a focus on the Aged Services Standards, Continuous Improvement/Project Management and Service Planning & Reviews. This will ideally suit a team player with an understanding of the Community Based Aged Services and a desire to drive change to add real community value.

**Skills and experience require to perform the role**:

- Tertiary qualifications with relevant experience, such as in Allied Health, or Community/Aged Services and relevant experience in change management, quality systems and service development
- Demonstrated experience in implementing and ensuring meeting compliance and quality standards.
- Demonstrated experience in continuous improvement and leading service improvement processes / initiatives and cultural change.
- Ability to lead, influence and gain cooperation of internal and external key stakeholders.
- Excellent written and verbal communication skills and the ability to produce high quality documents
- Current Working with Children Check and Police Check

**What the role can offer**:

- Monthly RDO
- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs

**Further support offered for our staff**:

- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave
- Ceremonial leave
- Gender affirmation leave
- Family violence leave

**Applications close: 11:30pm, Thursday, 7 December 2023.**

**How to apply**:

- Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

**Our Commitment**:
In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.

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