Operations and Quality Management Coordinator

2 weeks ago


Coburg, Australia Merri-bek City Council Full time

**Part time, fixed term role for 2 years - 27 hours per week**:

- **Dedicated established team**:

- **Salary: $109k - $122k + Super (pro rata)**:

- **Ability to transfer or take LSL (Long Service Leave) within Local Government**

**About Merri-bek City Council**:
Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

**About the role**:
An exciting opportunity exists for an Operations and Quality Management Coordinator to manage the operations of the Food Services Programme (FSP) and Quality Management system encompassing food services preparation and delivery to eligible Merri-bek residents.

**The role will include**:

- Coordinating quality management activities.
- Coordinating and maintaining audit compliance and food safety program.
- Ensuring that all staff are trained and meet essential quality and mandatory compliance requirements.
- Monitoring operational trends and looking for opportunities for continuous growth and improvement.

**Skills and experience require to perform the role**:

- Tertiary qualifications, Degree/Diploma in a relevant field.
- Minimum of 3 years management experience within a relevant industry area.
- Qualified Food Safety Supervisor (minimum competency standards Health and Community Services sector) with well-developed knowledge of current Food Safety and OH&S Legislation and demonstrated ability to maintain systems as per legislative requirements.
- Well-developed and demonstrated real world skills in Quality systems and assurance, continuous improvement, implementation, monitoring and audit systems and processes.
- Knowledge and understanding of the Commonwealth Home Support Program, particularly Meals on Wheels and how these principles/standards can be operationalised to meet the nutritional needs of older people, people with a disability and their carers.
- Excellent written and verbal communication skills.

**What the role can offer**:

- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs

**Further support offered for our staff**:

- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave
- Ceremonial leave
- Gender affirmation leave
- Family violence leave

**Applications close: 11:30pm, Monday, 4 March 2024.**

**How to apply**:

- Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

**Our Commitment**:
In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.



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