Claims Performance Coach

2 weeks ago

Perth, Australia QBE Insurance Group Limited Full time

Claims Performance Coach

**Primary Details**
Time Type: Full time

Worker Type: Employee
- **Fixed Term Contract**:

- **Location Canberra ACT or Perth WA**:

- **Full-time hours**:

- **Hybrid working**

**The opportunity**

Are you an inspiring and experienced Coach, who connects with people on a different level and isn't afraid to challenge the status quo? If so, this is the role for you

**Your new role**

Our awesome team actively enhances capabilities and performance through understanding business metrics, leveraging strong relationships and being coaching superstars. We are looking for the right person to come and make a difference, as we go through an exciting period of growth and change

**In this impactful and diverse role, you will**:

- Build Claims Leadership capability to uplift performance and improve the support they give their teams
- Understand key metrics and data to identify key areas of opportunity and collaborate with stakeholders on continuous improvement approaches to uplift overall performance and capability across our Claims business
- Leverage your creative and innovative mindset to challenge the thinking of people across the Claims business

**About you**
- Ability to build influential and effective working relationships with senior stakeholders across a diverse business and organization
- Ability to communicate insights through impactful narrative to key stakeholders
- Previous Leadership experience (preferred)
- Knowledge of insurance industry and claims processes (preferred)

**About QBE**

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE - let's make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks' gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

**Rewards & Recognition**

We value our employee's experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
- Family First accredited employer since 2021

**and let's make it happen**

Application Close Date: 28/06/2024 11:59 PM

How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Job ID 325149

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