Claims Performance Manager

7 days ago

Perth, Australia Aviva Full time

Claims performance Manager – Salary circa £52.000 (12-month secondment)

 Are you passionate about data, excited to collaborate with others, and confident in your decision-making skills?

We value individuals who are committed to doing the right thing for both our customers and colleagues. Join us and make a difference

A bit about the job:

You, alongside two other Claims Performance Managers (as part of a wider Demand and Performance Team) will support the Personal Lines Claims Motor and Home operation by providing insight and analysis into how the claims system is performing.

This will entail:

Translating complex data and information into simple reporting solutions to aid the business in making informed decisions to deliver strategic objectives (including providing a feedback loop to our Underwriting and Pricing teams based on the outputs thereof as appropriate); Playing a pivotal role in the Home Transformation Acting as a first line of defence on all BI demand related requests, upskilling stakeholders as appropriate; Working closely with key stakeholders to ensure adherence to practices, processes, and procedures; Managing and mitigating risks effectively; Identifying areas for process improvement (both across Personal Lines Claims and within the direct team), taking accountability to embed as appropriate; Providing support to the Personal Line Claims Demand and Performance Lead as appropriate.

Skills and experience we’re looking for:

Passion and experience for all things data; process and statistical analysis - competent with Excel and experience using Qlik desirable. Strong financial acumen, preferably with a relevant financial qualification. Able to turn complex data into simple strategic messages. Stakeholder management skills, comfortable working closely with leaders at all levels Excellent communication and prioritisation skills, with a can-do attitude and a high level of curiosity

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary circa £52,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

Our people agree that we offer a great company culture and outstanding employee experience. In fact, we're actually an officially certified Great Place to Work.

  • Claims Consultant

    2 weeks ago

    Perth, Western Australia Hello Claims Full time

    The growth of Hello Claims has created exciting opportunities for Claims Consultants / Specialists to join our growing team.In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day.Description The growth of Hello Claims has created exciting...

  • Claims Consultant

    2 weeks ago

    Perth, Western Australia Hello Claims Full time

    The growth of Hello Claims has created exciting opportunities for Claims Consultants / Specialists to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day.Hello Claims has delivered a 'First to Market Assessing Technology and...

  • Claims Performance Coach

    2 weeks ago

    Perth, Australia QBE Insurance Group Limited Full time

    Claims Performance Coach **Primary Details** Time Type: Full time Worker Type: Employee - **Fixed Term Contract**: - **Location Canberra ACT or Perth WA**: - **Full-time hours**: - **Hybrid working** **The opportunity** Are you an inspiring and experienced Coach, who connects with people on a different level and isn't afraid to challenge the status...

  • Claims Performance Coach

    2 weeks ago

    Perth, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee- Fixed Term Contract- Location Canberra ACT or Perth WA- Full-time hours- Hybrid working The opportunity Are you an inspiring and experienced Coach, who connects with people on a different level and isn’t afraid to challenge the status quo? If so, this is the role for you! Your new role Our...

  • Claims Manager

    4 weeks ago

    Perth, Australia Aviva Full time

    Claims Manager Starting Salary up to £77,900 Do you have experience dealing with Financial Lines claims whilst also managing corporate client relationships in a rapidly growing area? We are currently recruiting for a Claims Manager to be a part of our team. A bit about the job: We have a vacancy for a Claims Manager within our Financial Lines...

  • Claims Manager

    3 weeks ago

    Perth, Australia Avant Full time

    About Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and...

  • Claims Executive

    3 days ago

    Perth, Australia Kennedy Reid Full time

    Perth, 6000 location with WFH hybrid arrangement available - Commercial claims portfolio management across motor, property & liability claims - High performing, connected team with an outstanding, team focussed culture. - 1-2 years minimum experience managing Property Claims, ideally in the commercial property claims space. - Legal Degrees looked favourably...

  • Claims Manager

    2 weeks ago

    Perth, Western Australia Collar Group Full time

    Flexible Work Arrangements Attractive Salary Work with a Leading National BrokerThe CompanyOur client is one of Australia's leading Insurance brokers who pride themselves on being the most trusted insurance and risk management partner through focusing on a solution-focused approach, quality service and integrity. With over 300 employees and 16 offices across...

  • Claims Manager

    2 weeks ago

    Perth, Western Australia Avant Full time

    About AvantAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice...

  • Head of Claims

    3 weeks ago

    Perth, Australia Aviva Full time

    Head of Claims Salary-Circa £100,000 This is a great job for someone who is passionate about working with our brokers to improve customer outcomes. If you love building relationships and leading a large team of people, this could be for you! Aviva is looking for the Head of Claims to lead the operational and financial management of Commercial Property...

  • Claims Consultant/ Senior Claims Consultant

    2 weeks ago

    Perth, Western Australia The Andersen Partnership Full time

    We are partnering with a reputable and well established Brokerage firm in Perth who are looking to grow their team with an experienced claims officer. This is a permanent full time position in a high performing and collaborative team.This business is well known for their outstanding delivery of service to their clients. As a claims consultant you will work...

  • Claims Team Manager

    3 weeks ago

    Perth, Australia Avant Full time

    About Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and...

  • Claims Administrator

    2 months ago

    Perth, Australia Marsh Full time

    **JLT Risk Solutions Pty Ltd** are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds in particular, demonstrates this ability to work innovatively...

  • Claims Administrator

    4 weeks ago

    Perth, Australia Marsh Full time

    **JLT Risk Solutions Pty Ltd** are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds in particular, demonstrates this ability to work innovatively...

  • Head of Claims

    2 weeks ago

    Perth, Western Australia Aviva Full time

    Head of ClaimsSalary-Circa £100,000This is a great job for someone who is passionate about working with our brokers to improve customer outcomes. If you love building relationships and leading a large team of people, this could be for youAviva is looking for the Head of Claims to lead the operational and financial management of Commercial Property Claims...

  • Claims Team Manager

    2 weeks ago

    Perth, Western Australia Avant Full time

    About AvantAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice...

  • Team Manager Claims

    1 week ago

    Perth, Australia Allianz Australia Full time

    NA At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. So come and share your ideas,...

  • General Claims Manager

    2 weeks ago

    Perth, Australia Sodexo Full time

    **Job Description**: Utilise your Legal or Allied Health Qualification & bring your proven experience in complex and/or common law personal injury claims to oversee Sodexo's general liability portfolio. The role will involve strategic claims management in accordance with legislation & company policy and procedures, management of annual general insurance...

  • Claims Relationship Manager

    3 weeks ago

    Perth, Australia Suncorp Group Full time

    **Permanent opportunity**: - **Work closely with GIO marketing to ensure delivery of our claims messaging to Intermediary Broker Market**: - **Perth CBD location** The purpose of this crucial role is to support the GIO Workers’ Compensation Claims business provide Best in Market claims service. The Claims Relationship Manager will be responsible for...

  • Claims -

    2 weeks ago

    Perth, Western Australia Collar Full time

    Our ClientOur client is a distinguished leader within the insurance industry, specializing in landlord and holiday home insurance. They have a huge passion to deliver the BEST speciality property insurance and offer innovative solutions tailored to the diverse needs of their clientele.We are seeking a Claims Consultant to join our client who is located in...