On-site Technical Support

1 month ago


Sydney, Australia Secure Agility Full time

**Why us?**
Secure Agility Talent Management partner with some of Australia's leading employers to assist with finding the best people for their business through our Talent Management Solutions.

Our client has a reputation for being the best, and most successful IT Company to originate in Australia, from very humble beginnings. They say no to conformity and yes to authenticity, bringing your best self to the workplace.

They are voted one of Australia's best places to work, and rightfully so, they donate 1% of equity and employee time to charitable causes.

**Reasons to apply**:

- Work for a global leader in SaaS on a 6 month contract with the view to perm
- Frequent major projects to keep you on your toes and build deeper technical skills
- Training support to get you performing at your best
- This company is highly affiliated with and offers services to many of the companies in the fortune 500
- Open communication and collaboration to create bonds between teams and enhance potential
- Fully stocked kitchens, standing desks, unique work spaces, yoga classes

**On your first day, we'll expect you to have**:

- Event Support assistance (familiarity with assisting presenters & speakers with technical requests)
- Configuring, maintaining and troubleshooting Zoom rooms
- Familiarity with Zoom appliances such as NEAT or Logitech
- Epic Customer service skills
- Experience with MacOS & Windows support
- Experience with MDM such as Jamf and Workspace ONE.

**Your day could look like this**:
You'll be perfoming Tech Support to the the end users, however it will lean toward more AV and Event Support. This particular role would require you to be onsite in Sydney during normal working hours (Monday-Friday) to support the teams and maintain/support meeting rooms, provide event support and technical support for technologies that they use on a daily basis.



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