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People & Culture Manager
1 week ago
**About the Kickon Group**
Craig Shearer and his team have been prominent players in the hospitality industry for almost two decades, owning and operating over 20 venues. Not limited by geography or venue style, the group has enjoyed great success in a number of locations, under a variety of different business models. Their expertise has extended across small city pubs, large CBD venues, regional hotels, gaming and non-gaming, accommodation, nightclubs, and restaurants.
Venues include, The Continental Sorrento (VIC), Terminus Hotel North Fitzroy (VIC), The Collective Palm Beach (QLD), Plough Inn (QLD), Osbourne Hotel (QLD), and The Watermark Townsville (QLD). We strive to create an environment in which our people feel proud and inspired to deliver amazing experiences.
**About the role**
As part of the leadership team, the People & Culture will be responsible for managing all aspects of employee wellbeing, recruitment and retention, onboarding and induction of new talent, and training and development initiatives whilst developing the next People & Culture leaders
Key roles and responsibilities for this role include:
- Encourage, inspire, and mentor the venue’s people to being out their best potential.
- Oversee, control and action recruitment, onboarding, induction, staff training and development as required to meet business demands.
- Oversee employee remuneration processes and undertaking wage negotiations as required.
- Research additional recruitment pathways and implement into talent acquisition processes.
- Manage external recruitment stakeholder relationships.
- Oversee all compliance in relation to employment law, employment contracts, workplace relations policies, and employee records.
- Identify and develop new and positives ways to engage the team.
- Oversee training and development initiatives through in-venue training platform ‘Kickon Academy’ and external training partners (Octopus Training, Ananas etc.).
- Ensure highest possible standards of staff presentation are maintained.
- Take an active role in identifying leaders within the team and further developing them.
- Monitor and maintain positive, healthy, and productive culture within the venue generally. Ensuring that the business stated purpose, values, and behaviours are always understood and adhered to and by all staff.
- Follow approved company practices (with the advice of Kickon Group’s People & Culture Manager) for the resolution of all staffing and HR issues.
- Facilitate the rhythm at the venue by ensuring management meetings, training sessions and staff meetings are scheduled in advance and are communicated effectively.
- Encourage staff to complete team engagement surveys.
- Oversee and update Osbourne Hotel’s standard operating procedures (SOPs) as required, which includes but is not limited to, opening, and closing procedures and sequence of service.
- Ensure compliance with all recognised WH&S and Worksafe standards and policies.
**Skills and experience**
- Previous experience in a recruitment consultant or HR role.
- Great communication skills.
- Ability to work well within a team.
- Focussed and able to follow direction.
- An understanding of service skills and the ability to prioritise our people and recruitment processes.
- Adaptable and keen to learn.
- Capable of building effective relationships with staff.
- Genuine interest in recruitment, training, and development.
- Exceptional communication and presentation.
**About the Offer**:
- Competitive remuneration.
- Full-time role.
- Extensive career progression opportunities.
- Access to accredited training programs.
- Mentorship and development from industry leaders.
- Staff accommodation to assist with relocation, for approved applicants.
- Extensive staff benefits and partnership program.
Salary ranges from $80,000 per annum plus super depending on experience
**Salary**: From $80,000.00 per year
Schedule:
- 8 hour shift