See more Collapse

Kyc Onboarding Analyst

2 months ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
This exciting opportunity within our Finance, Transformation and Operations division will be responsible for assisting to onboard new to bank customers. In accordance with BOQ’s KYC standards, you will be responsible for correctly identifying customers to ensure compliance at all times. This role will involve conducting inbound and outbound calls to ensure all details are correct.

Key responsibilities include:

- Ensure all bank policies and regulatory obligations are met when identifying new to bank Non-Individual customers for onboarding
- Onboard new to bank Non-Individual and related Individual customers in line with the bank’s AML/CTF program
- Engage key stakeholders for procedural uplift
- Support, motivate and coach the team in meeting individual and team targets
- Ensuring timely, accurate and efficient completion of initial and ongoing KYC/Customer Due Diligence in line with the bank’s AML program.
- Maintain confidentiality of customer information in line with internal policies

**About you**

Banking or finance experience would be highly advantageous for this role.

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- Gym, shopping, technology and travel offers
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02187

We have other current jobs related to this field that you can find below

  • Kyc Onboarding Analyst

    3 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** This exciting opportunity within our Finance, Transformation and Operations division will be responsible for assisting to onboard new to bank customers. In accordance with BOQ’s KYC standards, you will be responsible for correctly identifying customers to ensure compliance at all times. This role will involve conducting inbound and...

  • Kyc Onboarding Analyst

    2 months ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** This exciting opportunity within our Finance, Transformation and Operations division will be responsible for assisting to onboard new to bank customers. In accordance with BOQ’s KYC standards, you will be responsible for correctly identifying customers to ensure compliance at all times. This role will involve conducting inbound and...

  • KYC Frontline Support Analyst

    1 month ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - KYC Frontline Support Analyst Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. KYC Frontline Support Analyst Job No: 671317 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Analyst, Banking Pay Band 4 Permanent opportunity within Business...

  • KYC Quality Assurance Analyst

    1 month ago

    Brisbane City, Australia Vero Insurance Full time

    Jobs - Job Details - KYC Quality Assurance Analyst Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. KYC Quality Assurance Analyst Job No: 671319 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Banking Pay Band 4 Permanent opportunity within Business...

  • KYC Frontline Support Analyst

    1 month ago

    Brisbane, Australia Suncorp Group Full time

    Permanent opportunity within Business Banking Flexible location - Brisbane, Sydney or Melbourne Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own...

  • Customer Onboarding Analyst

    2 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** Join our dynamic team as a Customer Onboarding Analyst and play a pivotal role in enhancing our customer's experience. In this permanent full-time position based in Brisbane, you'll be instrumental in onboarding new customers by ensuring their details meet our KYC standards, thus maintaining compliance with regulatory requirements. Your...

  • Customer Onboarding Analyst

    3 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** Join our dynamic team as a Customer Onboarding Analyst and play a pivotal role in enhancing our customer's experience. In this permanent full-time position based in Brisbane, you'll be instrumental in onboarding new customers by ensuring their details meet our KYC standards, thus maintaining compliance with regulatory requirements. Your...

  • Customer Onboarding Analyst

    5 days ago

    Brisbane, Queensland, Australia Bank of Queensland Full time

    About the RoleJoin our dynamic team as a Customer Onboarding Analyst and play a pivotal role in enhancing our customer's experience. In this permanent full-time position based in Brisbane, you'll be instrumental in onboarding new customers by ensuring their details meet our KYC standards, thus maintaining compliance with regulatory requirements.Your day will...

  • Customer Onboarding Analyst

    5 days ago

    Brisbane, Queensland, Australia Bank of Queensland Full time

    About the RoleJoin our dynamic team as a Customer Onboarding Analyst and play a pivotal role in enhancing our customer's experience. In this permanent full-time position based in Brisbane, you'll be instrumental in onboarding new customers by ensuring their details meet our KYC standards, thus maintaining compliance with regulatory requirements.Your day will...

  • KYC Training and Capability Analyst

    5 days ago

    Brisbane, Queensland, Australia Vero Insurance Full time

    What you'll do: Collaborate with subject matter experts to identify training needs and requirements related to KYC compliance.Collaborate with Learning & Development teams in the design, development and delivery of training materials for employees involved in KYC processes and create and deliver onboarding KYC curriculum Work with cross-functional teams to...

  • Kyc Training

    5 days ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Permanent opportunity within Business BankingWelcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions - with the...

  • Customer Onboarding Analyst

    2 months ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** This newly created opportunity within our Finance, Transformation and Operations division will be responsible for assisting to onboard new to bank customers. In accordance with BOQ’s KYC standards, you will be responsible for correctly identifying customers to ensure compliance at all times. This role will involve conducting inbound and...

  • Customer Onboarding Analyst

    2 months ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** This newly created opportunity within our Finance, Transformation and Operations division will be responsible for assisting to onboard new to bank customers. In accordance with BOQ’s KYC standards, you will be responsible for correctly identifying customers to ensure compliance at all times. This role will involve conducting inbound and...

  • Customer Onboarding Analyst

    2 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** This newly created opportunity within our Finance, Transformation and Operations division will be responsible for assisting to onboard new to bank customers. In accordance with BOQ’s KYC standards, you will be responsible for correctly identifying customers to ensure compliance at all times. This role will involve conducting inbound and...

  • Kyc Refresh Analyst

    2 months ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** This exciting new opportunity will assist with the uplift of BOQ Group Ongoing Customer Due Diligence (OCDD) processes to ensure compliance with AML/CTF regulatory requirements. The role will support the Team Lead in effectively managing the operations of the team. Key responsibilities: - Support the team by acting as the first point of...

  • Business Banking

    3 weeks ago

    Brisbane, Australia Suncorp Group Full time

    Suncorp Group have an exciting opportunity for an individual seeking to gain valuable experience in customer identification (Applicable Customer Identification Procedures (ACIP) and Know Your Customer (KYC) at onboarding for complex non-individual customers - which underpins Suncorp’s obligation to Protecting Our Customers. In this role you will be...

  • Customer Onboarding Specialist

    2 weeks ago

    Brisbane, Australia Great Southern Bank Full time

    As an Onboarding Advisor you will be responsible for supporting the Customer onboarding journey, analysing and reviewing newly onboarded customers KYC (know your customer) information to ensure accurate completion in accordance with the internal and external requirements. The role is a fantastic opportunity for a detail orientated, customer focused...

  • Onboarding Advisor

    2 weeks ago

    Brisbane, Australia Great Southern Bank Full time

    **About the role** Customer Support plays an integral part in the customer lifecycle from the onboarding process to resignation in Great Southern Bank. The team looks at AML/KYC onboarding activities, manual creation of customer profiles, Australia Post ID verification, business profile creation. Team also performs all maintenance on existing customer...

  • Quality Assurance Analyst

    2 months ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** This exciting opportunity will support the KYC team as a Quality Assurance Analyst! The Know Your Customer (KYC) Quality Assurance (QA) team is an integral part of the Bank's Controls environment and is responsible for steering a continuous analysis on internal standards, procedures and regulatory requirements to ensure quality,...

  • Quality Assurance Analyst

    5 days ago

    Brisbane, Queensland, Australia Bank of Queensland Full time

    About the RoleThis exciting opportunity will support the KYC team as a Quality Assurance Analyst The Know Your Customer (KYC) Quality Assurance (QA) team is an integral part of the Bank's Controls environment and is responsible for steering a continuous analysis on internal standards, procedures and regulatory requirements to ensure quality, completeness,...