Member Support Consultant Macquarie

6 months ago

Sydney Northern Suburbs, Australia Fitness First Full time

**About Fitness First**:
A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.

As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

**The opportunity**:
Member Support Consultants (MSC's) at our Macquarie club are the driving force behind the success of Fitness First. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.

No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**Requirements**:

- Current First Aid & CPR certificate.
- A problem-solving mindset - you can provide solutions that meet the needs of our potential members
- A gift for communication - you can talk to anyone with ease, and inspire them to take action
- Drive - you are goal-focused and continuously looking for new ways to excel yourself
- A team player - you can rally through the hard times and celebrate personal and team success
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals

**What we can offer you**:
We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.

**In addition, we offer**:

- A competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super
- A complimentary Platinum Fitness First membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards”
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
- Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

  • Member Support Consultant Macquarie

    6 months ago

    Sydney Northern Suburbs, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that...

  • Macquarie Credit Risk Expert

    3 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    As a key member of Macquarie's Credit Modelling and Exposures team in Sydney, you will play a pivotal role in shaping the bank's credit exposure framework. With your expertise, you will ensure high-quality credit information is readily available to credit and business teams, enabling informed decision-making.The ideal candidate will possess previous...

  • Regional Compliance Lead

    2 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    About the RoleWe are seeking a highly skilled and experienced Regional Compliance Lead to join our team at Macquarie. In this role, you will play a critical part in ensuring the company's compliance with regulatory requirements.Key ResponsibilitiesYou will be responsible for maintaining relationships with regulators across all business groups, including...

  • Compliance Leader for Macquarie

    3 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    About UsMacquarie is a global financial services group with 55 years of unbroken profitability, operating in 34 markets. We pride ourselves on bringing together diverse people to shape possibilities and empower them to drive outcomes.Job DescriptionWe are seeking an experienced Compliance Leader to play a critical role as the regional Head of Compliance for...

  • Investment Specialist | Macquarie Asset Management

    1 month ago

    Sydney, New South Wales, Australia Macquarie Full time

    Role OverviewAs a key member of our Macquarie Asset Management Credits Investment Solutions and Strategy team, you will play a crucial role in driving business growth through client interactions and business management initiatives. You will work closely with the Global Head of Fixed Income and Head of Investment Solutions and Strategy Australia to establish...

  • Data Modelling Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    Job OverviewWe are seeking a highly skilled Data Modelling Specialist to join our Enterprise Data Architecture team at Macquarie Group.This is an exciting opportunity to work with a talented team of data professionals, driving the development and implementation of data models that support business growth and innovation.About the RoleThe successful candidate...

  • Operational Risk Manager | Macquarie Capital

    2 months ago

    Sydney, Australia Macquarie Full time

    ...

  • Macquarie Commodities and Global Markets Sales Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    At Macquarie, we are seeking a Sales Support Analyst to join our Commodities and Global Markets Group in their Sales Clearing team.You will support Know Your Customer (KYC) checks on new and existing customers to fulfill regulatory requirements within our Futures Clearing business in our ANZ region.We are a global financial services group operating in 34...

  • Data Modelling Expert

    2 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    Role OverviewAs a Data Modelling Expert, you will play a key role in supporting the Enterprise Data Architecture team at Macquarie. This position involves collaborating with stakeholders across the organization to promote data modelling and help analyse requirements, legacy processes, and data documentation to resolve complex enterprise data challenges.

  • Strategic People Leader

    4 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    Job DescriptionA senior role within the HR team at Macquarie Asset Management, driving strategic outcomes and providing expert advice to business leaders.About UsMacquarie is a global financial services group with 34 markets and 55 years of unbroken profitability. Our Corporate Operations Group accelerates digitalisation, sustainability, and social impact...

  • Operational Risk Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    **About the Role:**We are seeking an experienced Operational Risk Specialist to join our Business Operational Risk Management team in Sydney.In this role, you will play a vital part in embedding the Risk Management Framework across the Risk Management Group (RMG) divisions. You will gain a thorough understanding of the risks inherent in the management of RMG...

  • Capital Strategist

    2 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    We are seeking a highly skilled Capital Strategist to join our Financial Management Group at Macquarie. As a key member of our team, you will play a crucial role in shaping the strategic direction of our capital position and driving business outcomes.**About the Role:**In this exciting opportunity, you will work closely with senior management and...

  • Financial Planning and Analysis Business Partner

    3 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    About the RoleWe are seeking a highly skilled Financial Planning and Analysis Business Partner to join our team at Macquarie. As a key member of our Corporate Operations Group, you will play a critical role in delivering ad hoc and value-added analysis to support business decisions.With 4-5+ years' experience in Management Accounting and strong analytical...

  • Business Risk Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    Company OverviewMacquarie is a global financial services group operating in 34 markets with 55 years of unbroken profitability.About the RoleThis Business Risk Consultant opportunity is part of our Risk Management Group, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material...

  • Analyst/associate Macquarie Capital

    6 months ago

    Sydney, Australia Macquarie Group Limited Full time

    -Macquarie Capital offers global capability in strategic advisory, corporate restructuring, M&A advisory, Debt and Equity Capital Markets and Principal Finance underpinned by deep specialist expertise across a range of sectors. As an Analyst/Associate, you will work closely with members Macquarie Capital Group on transactions and opportunities, completing...

  • Equity Research Associate Analyst | Macquarie Capital

    4 weeks ago

    Sydney, Australia Macquarie Full time

    ...

  • Equity Research Associate Analyst | Macquarie Capital

    4 weeks ago

    Sydney, Australia Macquarie Full time

    ...

  • Equity Research Associate Analyst | Macquarie Capital

    3 weeks ago

    Sydney, Australia Macquarie Full time

    ...

  • Equity Research Associate Analyst | Macquarie Capital

    2 weeks ago

    Sydney, Australia Macquarie Full time

    ...

  • Executive Assistant Team Leader Macquarie Capital

    2 weeks ago

    Sydney, Australia Macquarie Group Limited Full time

    -We have an exciting career development opportunity to step into a leadership role managing a team of Executive Assistants across the Macquarie Capital business. You will work closely with the Global Head of Admin Management and regional COOs to ensure the business is well supported. You will also have the opportunity to work with senior stakeholders within...