Cruise Reservations Consultant

4 weeks ago


Melbourne, Australia Travel Trade Recruitment Full time

$50000 - $65000 per annum + super + uncapped commission

Melbourne, Victoria
- Cruise
- Permanent
2504LS1

Favourite

Our client, an award-winning luxury cruise line, is looking for multiple Reservations Consultants to join their sales teams.

**Responsibilities**:

- Support direct customers and/or agency partners in booking cruises by providing detailed information on cruise ship amenities, onboard activities, dining options, entertainment, and shore excursions.
- Identify up-selling opportunities with additional products and services including flights, accommodation, and transfers, etc.
- Administer reservation requests and manage invoicing and payments.
- Meet and exceed agreed sales targets.

**Requirements**:

- A minimum of 2 years of experience in the travel industry, selling cruises and/or luxury products.
- Excellent customer service skills and communication in English, **any other language is highly desirable (specifically Chinese/Mandarin)**:

- Strong attention to detail and organisational skills, with the ability to multitask efficiently.
- Self-motivated and driven to reach and exceed sales targets.

Package:

- $50-65,000 per annum + super + uncapped commission
- Full-time, permanent positions
- 7-day rotating roster
- Largely office-based with flexibility after probation

Interested?



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