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Health Service Receptionist
4 months ago
Primary Clinical Services Melbourne Part-time
19/2/2024
- Sunshine location | Close to public transport, access to parking
- Part time ongoing position | (0.8 FTE)
- Access to NFP salary packaging | Join a multidisciplinary team
Your new job
The Health Service Receptionist will provide operational support to the Administration Officer of headspace Sunshine to ensure the effective delivery of all administrative functions. The position will be integral to the overall functioning and delivery of mental health and wellbeing services to young people and their families and carers.
Reporting to the Administration Officer, you will:
- Welcome and assist young people, their families and friends with enquiries and appointments (both face to face and via telephone), responding to all enquiries in a professional and friendly manner.
- General headspace centre presentation, ensuring that the waiting area & consulting rooms are tidy, youth friendly and stocked with relevant and up to date information.
- Obtain and manage client information in a timely and accurate manner, ensuring confidentiality and privacy standards are met. This includes receiving referrals, managing electronic client records systems (PracSoft, Medical Director), scanning and uploading of reports, correspondence and pathology into files.
- Maintain accurate appointment information including the follow up of DNA (did not attend) clients in accordance with centre procedures.
- Our headspace sites operate after 5pm multiple times a week, availability to work across rotating shifts required._
What you’ll need
You are passionate, energetic and determined to make a difference to health and wellbeing outcomes for young people. The following criteria must be met for consideration for this position:
- Demonstrated ability to provide a high standard of confidential reception and administrative services, including a high level of word processing skills.
- Ability to operate with mínimal supervision and as part of a multidisciplinary team with sound problem-solving skills and an ability to multitask.
- Demonstrated ability to communicate warmly and effectively with young people, their families and a diverse range of health and community service providers.
What you’ll get in return
- Salary package of $56,921 p.a + 11% super + NFP salary packaging up to $15,900 + $2,600 meals and entertainment card.
- Ability to purchase additional leave; access to EAP; generous Parental Leave Scheme.
- Opportunity to contribute to service design and growth within youth mental health services.
- Opportunity to be mentored, develop your skills and be challenged.
Orygen - leading the revolution
Imagine a future with unlimited potential. A future where every young person enjoys optimal mental health as they grow into adulthood. At Orygen, this is our life’s work, because we passionately believe it’s what all young people deserve.
Every step of the way, young people and families are at the heart of everything we do. Always.
Through world-leading research that creates change. Through pioneering reform that delivers real-world practical solutions.
At Orygen, that’s the future we’re creating right now. To do it, we have revolution in mind.
Join the revolution
For more information and to review the position description, please follow the link
This is a part-time (0.8 FTE) ongoing position.
Orygen is a child-safe organisation and is committed to promoting and protecting the safety and well-being of all young people and embedding safeguarding practices into all our programs and services.
