Client Service Manager

2 months ago

Mount Gravatt, Australia LMG Brokers Full time

Visionary Finance Group is a Brisbane-based team of dedicated mortgage brokers, providing personalised financial solutions for home, car, and personal loans. Our mission is to help clients turn their property dreams into reality, and we take pride in delivering exceptional service across the city—from Bracken Ridge to Burpengary, to Mt Gravatt, and everywhere in between With a close-knit team of 7 brokers and broker support staff, we foster an inclusive environment with a fantastic culture.

The Role:
We’re on the lookout for an experienced and customer-focused Client Service Manager to join our team at Mt Gravatt. In this role, you’ll be the key point of contact for clients, ensuring their needs are met efficiently and with care. You’ll work alongside our brokers to provide the best financial solutions and help clients navigate their loan journey, from initial inquiry to settlement.

What You'll Do:

- Be the first point of contact for client inquiries, providing exceptional customer service
- Liaise with lenders, clients, and third parties to ensure a smooth loan process
- Manage client communications, keeping them updated throughout their journey
- Maintain accurate records in our CRM system
- Contribute to our positive team culture and support your colleagues as needed

What We Offer:

- Supportive, inclusive workplace with a focus on work-life balance
- Opportunities for training and professional development
- Work-from-home options after the probation period
- A collaborative team where your contributions are valued
- A chance to be part of a growing business passionate about making a difference

About You:

- Previous experience in client services, customer support, or a similar role
- Strong communication and organisational skills
- Ability to manage multiple tasks in a fast-paced environment
- Experience in the finance or mortgage industry is a plus but not essential
- Tech-savvy with knowledge of CRM systems
- Positive attitude, team player, and a passion for helping clients achieve their financial goals

How to Apply:
Flexible work arrangements available after probation

Join us and help make our client’s property dreams come true

  • Client Service Manager

    2 weeks ago

    Mount Gravatt East, Queensland, Australia LMG Brokers Full time

    About UsVisionary Finance Group is a Brisbane-based team of dedicated mortgage brokers, providing personalized financial solutions for home, car, and personal loans. Our mission is to help clients realize their property dreams and deliver exceptional service across the city.The RoleWe are seeking an experienced Client Service Manager to join our team at Mt...

  • Client Service Support

    3 weeks ago

    Mount Gravatt, Australia LMG Brokers Full time

    **About Us** Visionary Finance Group is a Brisbane-based team of dedicated mortgage brokers, providing personalised financial solutions for home, car, and personal loans. Our mission is to help clients turn their property dreams into reality, and we take pride in delivering exceptional service across the city—from Bracken Ridge to Burpengary, to Mt...

  • Client Service Support

    3 weeks ago

    Mount Gravatt, Australia LMG Brokers Full time

    About UsVisionary Finance Group is a Brisbane-based team of dedicated mortgage brokers, providing personalised financial solutions for home, car, and personal loans. Our mission is to help clients turn their property dreams into reality, and we take pride in delivering exceptional service across the city—from Bracken Ridge to Burpengary, to Mt Gravatt, and...

  • Client Service Manager Position

    3 weeks ago

    Mount Gravatt East, Queensland, Australia LMG Brokers Full time

    About UsVisionary Finance Group is a Brisbane-based team of dedicated mortgage brokers, providing personalised financial solutions for home, car, and personal loans. Our mission is to help clients turn their property dreams into reality, and we take pride in delivering exceptional service across the city. The Client Service Manager RoleWe're seeking an...

  • Client Service Coordinator

    6 months ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. CODA is an organisation that prides itself on the work we do and supports we provide which include - 24/7 accommodation and SIL support; STA and holiday support; Community participation supports; Plan Management and Support Coordination services...

  • Client Service Coordinator

    6 months ago

    Upper Mount Gravatt, Australia CODA Disability Support Assoc. Inc. Full time

    CODA Disability Support Assoc. Inc was established in 1989 and is an NDIS registered, not-for-profit organisation. We provide 24/7 Personal Care, In-Home Respite and Community Access supports to adults with a disability living in the extended Brisbane Southside and Bayside areas. Based in Upper Mount Gravatt, we are seeking a client-focused, coordination...

  • Client Service Manager

    3 weeks ago

    Mount Gravatt East, Queensland, Australia LMG Brokers Full time

    About the RoleWe're seeking a highly skilled Client Service Manager to join our team at LMG Brokers. In this role, you'll be the primary point of contact for clients, ensuring their needs are met efficiently and with care. You'll work closely with our brokers to provide the best financial solutions and guide clients through their loan journey, from initial...

  • Client Services Manager

    2 weeks ago

    Mount Gravatt East, Queensland, Australia LMG Brokers Full time

    About UsVisionary Finance Group is a Brisbane-based team of dedicated mortgage brokers providing personalised financial solutions for home, car, and personal loans. Our mission is to help clients turn their property dreams into reality, delivering exceptional service across the city.The RoleAs our Client Services Manager at Mt Gravatt, you will be the key...

  • Client Service Team Lead

    5 days ago

    Mount Gravatt East, Queensland, Australia LMG Brokers Full time

    About LMG BrokersWe are a Brisbane-based team of dedicated mortgage brokers, providing personalized financial solutions for home, car, and personal loans. Our mission is to help clients achieve their property dreams by delivering exceptional service across the city.The RoleWe are seeking an experienced Client Service Manager to join our team at Mt Gravatt....

  • Client Service Manager

    1 week ago

    Mount Gravatt East, Queensland, Australia LMG Brokers Full time

    Job OverviewWe are seeking a highly skilled Client Service Manager to join our team at LMG Brokers in Mt Gravatt. This is a customer-focused role where you will be the key point of contact for clients, ensuring their needs are met efficiently and with care.

  • Client Support Officer

    1 week ago

    Mount Gravatt, Australia Mount Gravatt Community Centre Full time

    Mount Gravatt Community Centre has been serving our local community for 30 years and have grown over this time to now have over 30 employees. Imagine coming to work each day, loving what you do and seeing the real impact you are having in people's lives. We embrace and celebrate diversity amongst our team and value our staff's contribution. To ensure you...

  • Service Manager

    7 months ago

    Mount Gravatt, Australia Poolwerx Full time

    **Full Time - Permanent Position - Immediate Start** **More than just a Company**: A career with the **Poolwerx Mt Gravatt Group** brings you all the opportunities that come with working for a successful, established brand. And you also get the real connection, energy and team spirit of a growing, local, family-owned big, small business. Every day, our...

  • Intake Support Coordinator

    4 weeks ago

    Upper Mount Gravatt, Queensland, Australia Alzheimer's Queensland Full time

    About Alzheimer's QueenslandWe are a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Intake Support Coordinator role is the intake of clients from the My Aged...

  • Senior Financial Manager with Client Focus

    3 weeks ago

    Upper Mount Gravatt, Queensland, Australia Pure Consultancy Full time

    Job DescriptionWe are seeking an experienced Senior Accountant to join our dynamic team at Pure Consultancy.The ideal candidate will possess a strong understanding of accounting principles and excellent communication skills.Key Responsibilities:Client Management: Manage a portfolio of clients, providing high-level tax advice and ensuring their financial...

  • Career Opportunities in Chinese Client Services

    1 month ago

    Upper Mount Gravatt, Queensland, Australia Pure Consultancy Full time

    We are seeking a Senior Accountant to join our team at Pure Consultancy, working closely with a predominantly Chinese client base.Key Responsibilities:Provide high-quality accounting services to our Chinese clientsDevelop a career path to Partnership with opportunities for growth and developmentEnjoy onsite car parking and a competitive salary packageAbout...

  • Client Intake Coordinator

    1 month ago

    Upper Mount Gravatt, Queensland, Australia Alzheimer's Queensland Full time

    About Alzheimer's QueenslandWe are a not-for-profit organisation that prides itself on being an innovative organisation that exceeds clients' expectations, so that people with dementia, the frail and elderly and their families can have an improved quality of life.The purpose of the Client Intake Coordinator role is the intake of clients from the My Aged Care...

  • Client Support Officer

    1 week ago

    Upper Mount Gravatt, Australia Queensland Ageing and Disability Services Full time

    **Client Support Officer** We are seeking a skilled and professional Client Support Officer to join our small but dynamic team. At Mt Gravatt Community Centre / Queensland Ageing and Disability Support Services, we pride ourselves on delivering exceptional client care while fostering a supportive and fulfilling work environment for our staff. This full-time...

  • Financial Services Manager

    6 days ago

    Mount Gravatt East, Queensland, Australia LMG Brokers Full time

    About UsVisionary Finance Group is a Brisbane-based team of dedicated mortgage brokers, providing personalised financial solutions for home, car, and personal loans. Our mission is to help clients turn their property dreams into reality.The RoleWe're seeking an experienced Client Service Manager to join our team at Mt Gravatt. As the key point of contact for...

  • Senior Accountant/Client Manager – Upper Mt Gravatt

    1 month ago

    Upper Mount Gravatt, Queensland, Australia Pure Consultancy Full time

    Job SummaryPure Consultancy is seeking an experienced Senior Accountant to join their dynamic team in Upper Mt Gravatt. As a Senior Accountant, you will be responsible for managing a team of professionals, overseeing client files, and providing high-level tax advice to clients.Key ResponsibilitiesProcess financial statements and tax returns for clientsReview...

  • Assistant Service Manager Oshc

    5 months ago

    Mount Gravatt, Australia PCYC Queensland Full time

    We are currently seeking a passionate and professional OSHC Assistant Service Manager to join the team at our PCYC Mt Gravatt OSHC Service. As the Assistant Service Manager, you will support the OSHC Service Manager to support team members and assist with daily duties. If you love working with children, then we want to hear from you. **What we can offer** -...