Service Desk Analyst
7 months ago
$45-$50 per hour + super.
- Level 1 and 2 support,
- 3-month contract.
Are you an experienced Service Desk Officer looking for an exciting opportunity to make a difference?
Our client, a reputable organization in the public sector, is seeking a skilled and motivated individual to join their team as a Service Desk Officer - Level 1 and 2. This is a 3-month contract position that offers a chance to contribute to the smooth functioning of their operations.
**About Our Client**:
Our client is a leading organization in the public sector, dedicated to serving the community and enhancing the quality of life. They strive to create a safe, inclusive, and sustainable environment for all residents. With a strong vision, mission, and values that drive their work, they are committed to providing exceptional services to the community.
**About the Role**:
As a Service Desk Officer - Level 1 and 2, you will play a vital role in supporting the organization's day-to-day operations. You will be responsible for responding to and resolving level 1 and 2 issues, answering calls from internal staff, and providing efficient and effective support to resolve any IT-related problems. Additionally, you will be involved in fixing printer issues to ensure smooth workflow across the organization.
**Key Responsibilities**:
- Responding to and resolving level 1 and 2 issues promptly and professionally.
- Answering calls from internal staff and providing technical support.
- Fixing printer issues and assisting with other IT-related problems as required.
**Benefits of Working with Our Client**:
When you join our client's team, you can expect to enjoy several benefits, including:
- Great pay: Our client values your skills and expertise, and they offer competitive remuneration to recognize your contribution.
- Good culture: Our client fosters a positive and supportive work environment where collaboration and teamwork are encouraged. You will have the opportunity to work with a diverse and talented team of professionals.
**Public Sector People**:
Public Sector People is a leading recruitment agency specializing in public sector placements. We have a strong network of clients. Our team of experienced consultants is dedicated to matching top talent with rewarding opportunities.
If you are ready to take the next step in your career as a Service Desk Officer - Level 1 and 2, we are looking forward to hearing from you
-
Service Desk Analyst
4 months ago
Melbourne, Australia Fujitsu Full timeAbout the job Service Desk Analyst **Service Desk Analyst** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society...
-
Service Desk Analyst
24 hours ago
Melbourne, Australia Granite Consulting Australia Full timeThe Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient and effective way. Essential: - Minimum of 2-3 years’ experience in an IT support/helpdesk/service...
-
Service Desk Analyst
24 hours ago
Melbourne, Australia Granite Consulting Full timeAmazing culture - Melbourne based with some regional travel - Focus on high level stakeholder service The Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient...
-
Service Desk Analyst
7 months ago
Melbourne, Australia Granite Consulting Full timeAmazing culture - Melbourne based with some regional travel - Focus on high level stakeholder service The Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient...
-
Service Desk Analyst
2 months ago
Melbourne, Australia Optus Full time**Service Desk Analyst**: **Date**:13 Nov 2024 **Location**: Melbourne, Australia **Company**:Singtel Group **It starts with YES!** As a Service Desk Analyst (SDA) you’re required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services. You will be...
-
IT Service Desk Analyst
2 days ago
Melbourne, Australia MedHealth Full timeCompany Description The MedHealth Group is a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual...
-
Service Desk Analyst
3 months ago
Melbourne, Australia Specsavers AU Full timeContract TypeFull time, Permanent RegionMelbourne (Support Office) Job FamilySupport Office|Job Category Technology / IT by08/11 2024 What you'll do **What we can offer you** At Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace...
-
Service Desk Analyst
2 days ago
Melbourne, Australia Robert Half Full timeOur client is one of Australia's largest law firms, seeking an experienced and driven Service Desk Analyst to join their team in Melbourne's CBD. **The Company** Our client is one of Australia's largest, established and most successful law firms. They are now seeking an experienced and driven Service Desk Analyst to grow their team and aid in supporting...
-
IT Service Desk Analyst
7 months ago
Melbourne, Australia Australian Bureau of Meteorology Full timeAPS Level 5, Ongoing - $76,783 - $83,683 + 15.4% super - Melbourne The Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple...
-
Service Desk Analyst
4 months ago
Melbourne, Australia Parliament of Victoria Full timeLocation: Melbourne | CBD Job type: Full time / 12 Months Organisation: Parliament of Victoria **Salary**: $74,580 - $82,571 Occupation: IT and Telecommunications Reference: VG/10092024 At the Department of Parliamentary Services, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support...
-
Service Desk Analyst
6 days ago
Melbourne, Australia Talent Street Full time**Service Desk Analyst - 3 month contract with possible extensions - Victorian Government Agency - Melbourne** **Responsibilities** - Adhere to ITIL best practices as outlined in the IT’s procedures. - Maintain ownership of logged Service Desk tickets. - Provide 1st and 2nd level support in accordance with agreed service levels. - Assist in the...
-
Service Desk Analyst
7 months ago
Melbourne City Centre, Australia HAYS Full timeService Desk Analyst | Healthcare Industry | Fast Growing Organisation | South-Eastern Suburbs **Your new company** Work with a well established Healthcare organisation, as they grow their Service Desk team! Based in Melbourne's, South Eastern Suburbs, our client offer a hybrid working model where they can enjoy collaborating in the office 3 days per week....
-
Service Desk Analyst
7 months ago
Melbourne, Australia Profusion PAC Pty Ltd Full time6 month initial contract with a view to extension/perm - Global financial services organisation - Collaborative, high-performing culture - **IT Service Desk Analyst Level 2 - 6+ month min contract**: - **Global financial services organisation**: - **Collaborative, high-performing culture** - **WFH 2 days per week minimum** **Company Overview** Profusion...
-
Service Desk Analyst
1 week ago
Melbourne, Australia DXC Technology Full timeDXC Technology strives to attract and retain results-oriented employees who provide exceptional value to our work environment and clients. We aim to cultivate an inclusive environment in which all employees are rewarded for superior performance and recognised with opportunities for growth. DXC provides IT managed services and solutions that help our...
-
Service Desk Analyst
5 days ago
Melbourne, Australia DXC Technology Full timeDXC Technology strives to attract and retain results-oriented employees who provide exceptional value to our work environment and clients. We aim to cultivate an inclusive environment in which all employees are rewarded for superior performance and recognised with opportunities for growth. DXC provides IT managed services and solutions that help our...
-
IT Service Desk Analyst
7 months ago
Melbourne, Australia Australian Bureau of Meteorology Full timeAPS Level 5, Ongoing - $76,783 - $83,683 + 15.4% super - Melbourne The Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple...
-
Medhealth - IT Service Desk Analyst
7 months ago
Melbourne, Australia MedHealth Full timeCompany Description The MedHealth Group is a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual...
-
Service Desk Analyst
7 months ago
Melbourne, Australia M&T Resources Full time**Melbourne** **IT & Telecomms** Help Desk / Support - Southeast suburbs - immediate start - 3-month initial contract - with possible extensions - Great govt client Our client is a local government located in the Southeast suburbs who are looking for a passionate and experience Service Desk Analyst to provide IT technical support, answering calls, work...
-
IT Service Desk Analyst
7 months ago
Melbourne City Centre, Australia HAYS Full timeIT Service Desk Analyst job available at a global FMCG organisation | Permanent | Richmond | ASAP **Your new company** A global FMCG organisation requires an IT Service Desk Analyst for a permanent opportunity commencing immediately, to be based onsite in Richmond. The company promotes a collaborative and supportive work environment, offering exposure to...
-
Service Desk Analyst
7 months ago
Melbourne, Australia Experis Full timeA local government client **Short Term contract role** Rate - $48/hour - $55/hour + Super (depending on experience and skills) Location - Narre Warren (South Eastern Melbourne) **About the role -** **Skills**: - Degree or diploma in information technology or equivalent qualification is a must - Solid 5- 7 years' experience as a **Service Desk or within...
