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Call Centre

2 months ago

Brisbane Northern Suburbs, Australia Page Personnel Full time

Choose part time or full time
- Must be available weekends - Penalty rates apply

**About Our Client**:
At times this can be a highly charged environment, so requiring someone who can stay calm and professional under pressure. Great team and manager, this is an exciting and supportive role.
- Answering calls from general public, police, insurance firms and other stakeholders
- Taking appropriate action in a fast and professional manner
- Dispatch incident response vehicles
- Communicating internally to report incidents
- General enquiries

**The Successful Applicant**:

- At least 2 years prior call centre or customer service experience
- Quick thinking and problem-solving skills to manage incidents, while staying calm in high volume and sometimes pressured situations
- Confident in multi-tasking
- Proficient use of standard computer programs and an ability to learn new IT systems
- A high level of written and verbal communication skills
- Available to work weekends
- Flexibility to work hours during peak workload demands as required

**What's on Offer**:

- Permanent opportunity
- Friendly environment
- Parking on site
- Suit your lifestyle - choose part time or full time hours
- Flexibility offered on which days worked but must be available for weekends shifts
- Day and evening shifts available

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