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Warranty Administrator

5 months ago

Sydney, Australia Autosports Group Full time

Bespoke Alexandria is currently recruiting for a **Warranty Administrator**to join our team and be part of our busy service area that encompasses, **Ducati, Rolls-Royce, Aston Martin, Bentley and McLaren.**

Bespoke Alexandria is owned by Autosports Group which is a large listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. What does that mean for you? It means you will be joining a team within a much bigger team offering development opportunities and the chance to work alongside some of best people in our industry today.

**Responsibilities for the role include but are not limited to;**
- Determine if a vehicle is covered by statutory warranty, approved car warranty or goodwill
- Ensure that the daily operations of the warranty department are kept compliant and within factory guidelines.
- Diagnose the specific customer problems and describe clearly on the job sheet.
- Prepare and maintain all warranty documents according to manufacturer’s requirements.
- Submitting warranty claims on-time and reconciliation of warranties.
- Pointing out additional services the customer needs which can be taken care of at the same time (eg repairs)
- Following up on outstanding claims
- Maintaining all service and customer records as required by the warrantor.
- Participate in on-the-job training and OEM training.
- Represent the Autosports Group and our manufacturers with the highest level of professionalism, etiquette and personal presentation.

**To be successful you will**:

- Have experience in a similar role and technical automotive knowledge.
- Be articulate with excellent verbal and written communication skills.
- Have high attention to detail and exceptional analytical skills
- Have Strong Computer skills and be a quick learner.

**More about Bespoke Alexandria**:
**More about the benefits**:

- Receive specific and on the job training
- Ongoing training and Development
- Career Progression
- Family and Friends Referral Program
- Discounted health insurance with HCF
- Parental Leave
- Work in excellent conditions with state-of-the-art facilities

Please note, criminal background checks may be required for this position.

**Job Types**: Full-time, Permanent

**Benefits**:

- Parental leave
- Professional development assistance
- Referral program
- Visa sponsorship

Schedule:

- Day shift
- Monday to Friday

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)