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Hearing Clinic Receptionist

5 months ago


Sydney, Australia Hearing First Full time

We are an independent hearing clinic looking for a customer service officer to join our team. As a customer service officer, you will be responsible for ensuring our clients receive exceptional service and support.

**Responsibilities**:

- Book and confirm appointments for clients
- Follow up with existing clients to encourage renewal of the maintenance program
- Provide administrative support for day-to-day clinic operations

**Requirements**:

- Previous sales and customer service experience
- Experience working with an older demographic
- Strong interpersonal communication skills and empathy for clients

If you're looking for a part-time, casual position where you can make a difference in people's lives, we encourage you to apply.

**Job Types**: Part-time, Casual
Part-time hours: 24-30 per week

**Salary**: $20.33 - $38.46 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Sydney, NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Has you graduated at high school in Australia?

**Education**:

- High School (Year 12) (required)

**Experience**:

- Customer service (required)
- Inbound call centre (preferred)
- Outbound call centre (required)
- Hearing clinic (required)

Work Location: In person