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Hearing Clinic Receptionist
5 months ago
We are an independent hearing clinic looking for a customer service officer to join our team. As a customer service officer, you will be responsible for ensuring our clients receive exceptional service and support.
**Responsibilities**:
- Book and confirm appointments for clients
- Follow up with existing clients to encourage renewal of the maintenance program
- Provide administrative support for day-to-day clinic operations
**Requirements**:
- Previous sales and customer service experience
- Experience working with an older demographic
- Strong interpersonal communication skills and empathy for clients
If you're looking for a part-time, casual position where you can make a difference in people's lives, we encourage you to apply.
**Job Types**: Part-time, Casual
Part-time hours: 24-30 per week
**Salary**: $20.33 - $38.46 per hour
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
Ability to commute/relocate:
- Sydney, NSW: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Has you graduated at high school in Australia?
**Education**:
- High School (Year 12) (required)
**Experience**:
- Customer service (required)
- Inbound call centre (preferred)
- Outbound call centre (required)
- Hearing clinic (required)
Work Location: In person