Broker State Manager Associate Director

6 months ago

Brisbane, Australia Macquarie Group Limited Full time

Join Macquarie’s Home Loan Broker Sales team, reporting to Head of Broker Sales, within Macquarie’s Personal Banking division, a fast-growing business within Macquarie’s Banking and Financial Services Group.

Our Queensland home loan Business Development Management (BDM) team are accountable for delivering exceptional customer experience through a relationship centric culture. Macquarie is a committed partner to the broker industry, and our team is responsible for driving high quality sales volumes and strong market engagement.

At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.

**What role will you play?**

In this role you will be responsible for effectively managing the State team through leading, coaching and developing the Business Development Managers and fostering a high-performance culture that celebrates success, supports learning, personal development and growth and ultimately supports Macquarie to achieve our market share objectives in Personal Banking.

As Broker State Manager you will be ensuring your Business Development Managers are accountable for sales and quality outcomes through portfolio and pipeline management. You’ll offer them support to develop relationships with new and existing brokers and ensure that the loan quality and risk management around each relationship meets Macquarie’s expectations, policies and procedures. You’ll also provide professional guidance to brokers, educating and improving performance and customer experience.

As a Leader you will actively maintain an awareness of the product offerings and pricing information of competitors, to understand Macquarie’s competitiveness and participate in strategic projects, stakeholder engagement and support key priorities within the business. You’ll have the opportunity to collaborate and work across the Personal Banking leadership team to create an inclusive and psychologically safe working environment.

**What you offer**
- A demonstrated sales track record, in a Personal Banking or Mortgage focused business development related role, with previous experience managing a team of sales professionals
- Strong leadership skills and demonstrated ability to motivate a team, communicate expectations, and develop team capability
- Ability to build relationships and have established relationships in Australia’s home loan broker market, including with Aggregators at their State Manager level
- Proven experience delivering an exceptional level of broker partnering,
- Ability to identify and drive data-based decisions to and experience in driving change through agile methodologies
- Excellent communication skills, including experience presenting to large audiences
- A growth and learning mindset, a desire to challenge traditional thinking and an appetite to embrace change.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

**Benefits**

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:

- Hybrid and flexible working arrangements
- Wellbeing and service bonus leave
- Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
- Paid volunteer leave and donation matching
- Range of benefits to support your physical, psychological and financial wellbeing

**About **Banking and Financial Services**

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business, purchasing a car or investing to manage wealth.

**Our commitment to Diversity, Equity and Inclusion**

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

LI-hybrid

**About Macquarie**:
A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

**Job no**: BFS-976052
- **Work type**: Permanent - Full time
- **Loca

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