Sales and Customer Service Representative

4 weeks ago

Sydney, Australia Memory Block Full time

Job Title: Sales and Customer Service Representative

Location: Various locations across NSW;
Chatswood Chase, QVB, Castle Towers, Northern Beaches, Central Coast, Newcastle, and Shellharbour area.

**Salary**: General retail award, plus bonus, and super

**Job Type**: Part-time / Full Time

Are you a people person with a passion for selling unique, eco-friendly products? Do you enjoy helping customers create lasting memories? If so, we want you on our team

Memory Block Australia is a fast-growing business dedicated to printing your favourite photos and designs onto beautiful, eco-friendly wooden blocks. We're looking for motivated, outgoing, and friendly Sales and Customer Service Representatives to join us across NSW and help us bring these special products to customers everywhere.

What makes this role exciting:

- Flexible working hours that suit your schedule and allow for a great work-life balance
- Opportunity to work with a passionate, high-energy team of sales professionals who are dedicated to delivering outstanding customer experiences
- Help customers preserve their cherished memories with unique and eco-friendly wooden photo products
- Competitive hourly rates, with opportunities for bonuses and superannuation
- Employee discount on our range of unique wooden photo products
- Professional development opportunities that include training on developing creativity and thinking outside the box in sales and customer service
- Financial rewards and profit-sharing opportunities for exceptional performers, including exclusive bonuses and personal KPIs and extra bonuses for better performance
- Relocation assistance for those who want to take their career to the next level

Key Responsibilities:

- Process sales orders and handle financial transactions with accuracy
- Maintain high standards in the store, including presentation and cleanliness
- Rotate locations to connect with customers from different areas
- Receive ongoing coaching and support to help you achieve your sales goals

Key Requirements:

- A confident, outgoing, and friendly demeanor with excellent communication and interpersonal skills
- Creative problem solver who enjoys finding solutions that meet the needs of customers
- Basic computer skills and a willingness to learn new systems and technologies
- Retail or customer service experience is an advantage but not essential - we provide extensive training to ensure your success in this role
- Willingness to develop life skills and build confidence in a supportive and exciting work environment

Training:

- Comprehensive training on sales techniques to help you achieve your sales goals
- Learn the psychology behind customer-facing interactions to better understand the needs and wants of our customers
- Develop the confidence to work under pressure in a fast-paced and dynamic work environment
- Ongoing coaching and support from our experienced team to help you succeed in your role

**Job Types**: Full-time, Part-time, Permanent, Fixed term, Casual, Seasonal
Contract length: 8-12 months
Part-time hours: 20-40 per week

**Salary**: From $23.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance
- Profit sharing
- Relocation assistance

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Fixed shift
- Flexible hours
- Monday to Friday
- Morning shift
- On call
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Annual bonus
- Bonus
- Christmas bonus
- Commission
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: One location

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