Public Trust Officer

2 weeks ago

Ipswich, Australia Public Trust Office Full time

About the role
Imagine starting your day with a sense of purpose, knowing your work creates a meaningful difference. As a Public Trust Officer (PTO), you're not just managing cases; you're fostering positive relationships, contributing to change processes, and enhancing the overall customer experience. It's a journey where your skills are a lifeline for individuals facing diverse situations.
At the forefront of delivering exceptional customer service, your role involves responding promptly to inquiries, and exercising judgment in decision-making. Your financial aptitude will be crucial in managing customer cases, ensuring accuracy, and preparing documentation. A key aspect of the role is supporting vulnerable individuals with empathy and maintaining a balance between urgency and quality.
About you

**The following attributes will help you succeed as a PTO**:

- Proactive commitment to providing high-quality customer service
- Positive, empathetic attitude with a solution-focused approach
- Proficient conflict resolution, negotiation, and influencing skills for de-escalation
- Strong work ethic and dedication to the role and the organisation
- Capability to maintain focus and optimism under pressure
- Meticulous attention to detail and ability to thrive in a busy work environment

What we offer
- A fulfilling role where your skills directly impact lives
- Dynamic work environment with diverse responsibilities
- Opportunities for personal and professional growth
- Supportive cultures prioritising employee mental health and wellbeing

Interested in applying?

**Please provide the following information**:

- Your current resume, including an employment history and any relevant qualifications and professional certifications you hold.
- A cover letter (no more than one page) outlining recent motivation and your suitability for the role.
- Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.

The QPT is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Revenue Officer

    5 days ago

    West Ipswich, Australia Queensland Health Full time

    About the role This position provides an efficient and effective client focused Revenue and Administrative service to staff and patients who utilise services at The Patient Accounts Office, Ipswich Hospital and The Trust Office located at The Park - Centre for Mental Health. About you - Knowledge of or ability to rapidly acquire knowledge of the legislation...

  • Administrative Officer

    5 days ago

    Ipswich, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    **Principal responsibilities of this role include**: - Providing quality services in word processing, spread sheeting and data input. Providing administrative services including processing orders, claims for payment, filing, record keeping, administrative support and collation of data and information. Operation and maintenance of office equipment including...

  • Assistant Housing Officer

    3 hours ago

    Ipswich, Australia Churches of Christ Full time

    **Churches of Christ, Housing Services, Ipswich** **Permanent Full-time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Salary-packaging benefits that can increase your take-home pay; - Five...

  • Marketing Officer

    2 weeks ago

    Ipswich, Australia people2people Full time

    2-month temporary role with scope for permanency - Competitive hourly rate based on experience - Western suburbs location - Working hours 8am - 4pm **About the organisation** People2people is proud to collaborate with a highly regarded private education institution in the Western suburbs, seeking an experienced Marketing Officer to join their esteemed team...

  • Aps 3 Participant Support Officer

    5 days ago

    Ipswich, Australia face2face Recruitment Full time

    **Closing Date**:9 am Wednesday 12 April 2023 **face2face reference**:583299 **Location**:Ipswich, Qld **Hours**:Full-Time **Contract length**:13 Month Contract **Entry requirements**:Australian Citizen **Pay range**:$37.36 p/h ex super **About the role**: The position will undertake procedural, clerical, administrative support and operational tasks...

  • Maintenance Officer

    5 days ago

    Ipswich, Australia Churches of Christ Full time

    **Churches of Christ Housing Services, Ipswich region** **Permanent, Full-time opportunity** **About the role** Churches of Christ Housing Services is a community housing provider, focussed on providing affordable housing for people on low incomes, are homeless or are at risk of homelessness. We are seeking a dedicated and organised Maintenance Officer...

  • Aps 3 Participant Support Officer

    4 days ago

    Ipswich, Australia face2face Recruitment Full time

    **Closing Date**:9 am Wednesday 18 January 2023 **face2face reference**:578725 **Location**:Ipswich, Qld **Hours**:Full-time **Contract length**:3-4 Months **Entry requirements**:Australian Citizen **Pay range**:$36.27 p/h ex super **About the role**: The position will undertake procedural, clerical, administrative support and operational tasks including...

  • Court Support Officer

    2 weeks ago

    Ipswich, Australia Aboriginal and Torres Strait Islander Legal Service Full time

    About us - read more ATSILS is a not-for-profit, community-based organisation that delivers innovative, professional criminal, civil and family law services to Aboriginal and Torres Strait Islander clients throughout Queensland. We are 50 years old, and have 250 staff including a specialist Through Care service to complement our legal services. We are fully...

  • Aps3 Service Support Officer

    4 days ago

    Ipswich, Australia DFP Recruitment Services Full time

    **Job description**: **Join our Federal Government client as a Service Support Officer!** **Primary Purpose of the Position**: As a Service Support Officer, you'll play a crucial role in delivering exceptional customer service to clients accessing our services. Whether it's face-to-face at our front reception or through various communication channels,...

  • Guidance Officer

    3 days ago

    Ipswich, Australia Education Full time

    About the School Springfield Central State High School is an Independent Public School (IPS) with students from years 7 to 12. In our short history we have built a strong reputation for providing disciplined learning environments with a focus on academic success. The school has based our strong, positive and vibrant culture around four core values: Respect,...

  • Principal Community Services Officer

    2 days ago

    Ipswich, Australia Children, Youth Justice and Multicultural Affairs Full time

    Support the establishment and operation of high level, strategic multi-agency initiatives including Multi-agency Collaborative Panels. Develop and lead a strong, integrated multi-agency service system in collaboration with non-government funded and unfunded provider/s, and relevant government agencies at a local level, and conduct planning activities,...

  • Property Manager

    3 hours ago

    Ipswich, Australia Gough Recruitment Full time

    Monday to Friday | Company Cars | Boutique Office - Property Management focused business - Exclusively listed with Luke McGrath - Gough Recruitment This team is all about energy! Headed up by a Principal that lives and breathes real estate property management, this is a streamlined business that is devoted to ensuring Property Management is efficient,...

  • Administrator - Outages - Casual

    5 days ago

    Ipswich, Australia UGL Limited Full time

    **Administrator - Outages - Casual** No matter where you are at UGL, you will find people who are passionate about what we do; the projects we work on, the services we provide, the communities in which we work, our principles and our people. - To be considered for a role the following skills and experience will be highly regarded: - Computer literacy and...

  • Support Professional

    5 days ago

    Ipswich, Australia Neta Care Full time

    Join the Neta Care team and make a difference in the lives of children and youth today. Are you keen to work with a company that outworks real values and works with front-line staff for best results? Neta Care aims to create a positive culture, build lives, and strengthen community. We are looking for passionate, caring people with diverse backgrounds to...

  • Administration Officer

    2 days ago

    West Ipswich, Australia Queensland Health Full time

    About the role This position provides Administration support to the Patient Access & Coordination Hub (PACH) for all aspects of Inpatient and staff related transport, staffing & bed management within the West Moreton Health Service District. This position functions with a high degree of professional integrity and collaborates with members of the...

  • Auxiliary Firefighter

    Found in: Talent AU C2 - 2 weeks ago

    Ipswich, Australia Queensland Fire and Emergency Services Full time

      Queensland Fire and Emergency Services One QFES. Many Services, Many Capabilities, Many PartnersStatus   Casual FlexibleClassification:FAUXFDivision:Queensland Fire & Emergency ServicesRegion/Directorate: FR - STH EASTLocation:Forest HillContact: talent.acquisition@qfes.qld.gov.au Current QFES and...

  • Auxiliary Firefighter

    Found in: Talent AU C2 - 2 weeks ago

    Ipswich, Australia Queensland Fire and Emergency Services Full time

      Queensland Fire and Emergency Services One QFES. Many Services, Many Capabilities, Many PartnersStatus   Casual FlexibleClassification:FAUXFDivision:Queensland Fire & Emergency ServicesRegion/Directorate: FR - STH EASTLocation:LaidleyContact: talent.acquisition@qfes.qld.gov.au Current QFES and IGEM...

  • Auxiliary Firefighter

    Found in: Talent AU C2 - 2 weeks ago

    Ipswich, Australia Queensland Fire and Emergency Services Full time

      Queensland Fire and Emergency Services One QFES. Many Services, Many Capabilities, Many PartnersStatus   Casual FlexibleClassification:FAUXFDivision:Queensland Fire & Emergency ServicesRegion/Directorate: FR - STH EASTLocation:MarburgContact: talent.acquisition@qfes.qld.gov.au Current QFES and IGEM...

  • Auxiliary Firefighter

    Found in: Talent AU C2 - 2 weeks ago

    Ipswich, Australia Queensland Fire and Emergency Services Full time

      Queensland Fire and Emergency Services One QFES. Many Services, Many Capabilities, Many PartnersStatus   Casual FlexibleClassification:FAUXFDivision:Queensland Fire & Emergency ServicesRegion/Directorate: FR - STH EASTLocation:EskContact: talent.acquisition@qfes.qld.gov.au Current QFES and IGEM...

  • Auxiliary Firefighter

    Found in: Talent AU C2 - 2 weeks ago

    Ipswich, Australia Queensland Fire and Emergency Services Full time

      Queensland Fire and Emergency Services One QFES. Many Services, Many Capabilities, Many PartnersStatus   Casual FlexibleClassification:FAUXFDivision:Queensland Fire & Emergency ServicesRegion/Directorate: FR - STH EASTLocation:HelidonContact: talent.acquisition@qfes.qld.gov.au Current QFES and IGEM...