Customer Service Representative

6 months ago


Melbourne City Centre, Australia Community Help Co Full time

**Important details about the role**:

- The role is for immediate start, please ensure you are job-ready and reliable
- The hours may vary between 7:00am - 7:00pm; rosters may be updated on a fortnightly basis
- New agents will commence working part-time hours and move into a full-time role
- Individuals must have basic computer literacy skills and a minimum typing speed of 25 WPM
- The role is in-office - Melbourne CBD, VIC, and employees will have access to free on-site parking
- The starting rate for this position is $24.08, after 6-months of training this will increase to $24.87 - we follow the Contract Call Centres Award [MA000023]

About you:

- You have excellent communication skills, written and verbal
- You are able to multi-task and thrive in a fast-paced environment
- You love a challenge and enjoy providing excellent customer service
- You are someone who is reliable and punctual
- You understand the importance of reliability and showing up for your team
- You are ready to join a team of like-minded individuals as soon as possible

What's in it for you?
- Flexibility - we offer flexible working hours, as our operating hours are 24/7
- Skill Development - all CSRs receive ongoing training to develop the professional skills and confidence to be resilient throughout your career
- Guidance and Mentoring - accessible management team there to mentor you along your journey with us
- Work in a friendly and open environment where we promote diversity and equality



  • Darwin city centre, Northern Territory, Australia Programmed Full time

    About the RoleWe are currently seeking a motivated and enthusiastic Customer Service Representative to join our team at Programmed.This is an exciting opportunity for individuals who enjoy working with people, providing excellent customer service and exceeding expectations.As a Customer Service Representative, you will be responsible for managing customer...


  • Darwin city centre, Northern Territory, Australia Betfair Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to...


  • Melbourne City Centre, Australia Fuse Recruitment Full time

    **Melbourne CBD VIC** **$65 - $75 per annum** **Full time** **We are looking for a customer service representative to join our clients team!** Our client is an award winning specialist insurer looking for someone who can promote the value of their products to a panel of broker partners. You will utilise expertise, customer service and interpersonal skills...


  • Darwin city centre, Northern Territory, Australia GFG-Alliance Full time

    Customer Service RepresentativeAt GFG-Alliance, we're seeking a skilled Customer Service Representative to join our Darwin Steel Centre branch. As a key member of our team, you'll work closely with our Sales and Operations teams to deliver exceptional customer experiences.Key Responsibilities:Manage customer enquiries via phone, email, and in-person...


  • Bundaberg city centre, Queensland, Australia Woolworths Full time

    Customer Service RepresentativeAs a Customer Service Representative at Woolworths, you will play a vital role in delivering a differentiated offer to our customers through a team that advocates for the business.Our customers are at the heart of everything we do, and we're looking for someone who shares our passion for great customer service.Key...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Customer Engagement AssociateAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences across all business units. Reporting to the Senior Customer Engagement Associate, your responsibilities will include:Key Responsibilities:Providing superior customer service, prioritizing the customer...


  • Melbourne City Centre, Australia HAYS Full time

    Telesales & Customer Service Representative **Your new company** In this role you’ll be working for a family-owned market leader in the FMCG sector that has been situated in Australia for the last 50 years. **Your new role** - Outbound calling for customer orders from a fixed ring list - Contacting new and existing customers - Promoting new products by...


  • Darwin city centre, Northern Territory, Australia Betfair Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Night Shift Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Customer Service RoleMercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located near the airport and a short drive from the Darwin CBD, offering a prime location for business and leisure travellers.We are seeking a skilled Customer Service Representative to join our team, providing quality service to our guests during check-in,...


  • Darwin city centre, Northern Territory, Australia Telstra Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team in Telstra Retail Stores. As a Retail Sales Consultant, you will be responsible for delivering exceptional customer service and providing tailored solutions to our customers.Key ResponsibilitiesBuild strong relationships with customers to understand their needs and...


  • Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full time

    About the RoleAs a key member of the Bradnam's Windows and Doors team in Bundaberg, this Customer Service and Administration Representative will provide excellent customer service to our growing department.This role involves providing great customer service and accurate information and completed paperwork to internal and external customers.Key...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesDeliver...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    Programmed is seeking experienced Customer Service & Administration professionals for various local roles across multiple industries, including Retail, Freight Management, Transport & Logistics.As a Customer Service Representative, you will be responsible for managing customer enquiries, sales counter sales and support, cash/EFTPOS transactions, and liaising...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    At Programmed, we are always looking for enthusiastic and dedicated individuals to join our team as Customer Service Representatives. As a valued member of our team, you will have the opportunity to work in a dynamic environment, providing exceptional customer service and support to our clients.About the RoleThis is a fantastic chance to kick-start your...


  • Melbourne City Centre, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Darwin city centre, Northern Territory, Australia Betfair Full time

    We are seeking a highly skilled Customer Service Representative to join our dynamic team at Betfair Australia. As a key member of our Customer Service Day Team, you will be responsible for delivering exceptional customer experiences through efficient and professional communication.Key responsibilities include:Providing accurate and timely information to...


  • Darwin city centre, Northern Territory, Australia Betfair Full time

    We are seeking a highly energetic and customer-focused individual to join our Customer Service Night Team on a part-time basis (20 hours).As a Customer Service Representative at Betfair, you will be responsible for providing exceptional customer service to our clients, answering calls and emails, and resolving customer queries in a timely and professional...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel. As a key member of our Front Office team, you will be responsible for handling guest enquiries, bookings, and complaints in a professional and efficient manner.Key ResponsibilitiesRespond to guest enquiries and...


  • Melbourne, Victoria, Australia East Wimmera Health Service Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at East Wimmera Health Service. As a Support Services Officer, you will be responsible for providing exceptional customer service and support to our patients and stakeholders.