Customer Service Representatives

3 days ago


Melbourne City Centre, Australia HAYS Full time

Multiple permanent full time roles available for those looking for to kick-start their finance career.
**Your new company**
Join a global financial services organisation providing tailored automotive finance solutions to customers and businesses, helping them to be on the road sooner with their new vehicle's.

**Your new role**
You will be responsible for providing a first class customer experience by addressing wide range of inquiries related to car loans and insurance, tailoring solutions to the customers financial needs.
- First point of call for all customer queries regarding loans, insurance, warranties and roadside assistance
- Co-ordinating payment arrangements
- Adhering to all Key Performance Indicators and compliance requirements
- Contributing to teams goals and demonstrate flexibility to assist in other areas of the business if required

**What you'll need to succeed**
- Previous customer service experience in fast paced environment or call centre
- Strong communication skills and ability to problem solve
- Confident computer skills and navigating multiple systems
- Rapport building skills and ability to display empathy

**What you'll get in return**
- 4 weeks full time onsite classroom training from 8:45am to 5:00pm, Monday to Friday
- Hybrid working working arrangements - 3 days WFH after the first 2 months of training
- Collaborative team environment with opportunities for career growth
- Variety of employee benefits, wellness facilities and programs for yourself and family members

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2764728



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