Tele Sales Specialist

5 months ago

Cranbourne North, Australia Simon Curwood Jewellers Full time

Are you an experienced Telephone Sales Specialist seeking an opportunity within a progressive company? Simon Curwood Jewelers may have the opportunity you have been waiting for

Our **Fountain Gate** store is now seeking a part time, enthusiastic outbound Tele Sales Specialist to join a dedicated team of creative business developers in generating exceptional business.

**About us**:
Simon Curwood Jewellers is the leading experts in custom made and ready to wear jewellery. With stores throughout Australia, we provide a second to none customer experience including an in-store hologram bar where our customers can create their own ring

We are Australia’s largest and fastest growing custom make jeweller. From custom made to our Prêt-à-porter (ready to wear jewellery), we have one of the largest jewellery collections in Australia.

**The Position**:
As an Outbound Tele Sales Specialist, you will drive our team to achieve optimum client engagement. This position focuses on identifying potential leads, engaging contact with prospect clients and nurturing professional relationships to create sales opportunities.

In addition, you will be responsible for:

- Conduct outbound calls to prospective clientele.
- Develop a strong knowledge of the product and pitch it to prospective clients.
- Set appointments with prospective customers based on our associates’ schedules.
- Refer customer complaints to supervisor for quality control.
- Updating CRM systems/ Spreadsheets
- Achieve set targets and quality standards.
- Building strong relationships and working towards understanding the customers needs.
- Communicate any problems, concerns or questions to supervisory staff.

**About You**:
To be successful in this role, you must possess the following:

- 2+ years’ experience in telemarketing or lead generation
- Excellent communication, interpersonal and rapport building skills, with the ability to engage prospects effectively over the phone.
- Highly motivated Sales assistant that is inspired by results.
- Computer literate with experience in Microsoft Outlook and Excel.
- Excellent time management and organisational skills.
- Strong active listening skills with a willingness to learn.

**Rewards and Recognition**:

- Generous bonus based on lead generations.
- Impressive staff discount rates for beautiful custom-made jewellery.
- On the job training, mentorship, and support throughout your career.
- Become an integral part of a fast-growing jewellery business with potential career progression.
- Experience life defining moments with your clients and become part of their love story.

**Are you ready for the career you've been waiting for?**

We're in the business of making dreams come true. We will guide you, support you and foster an environment where you can achieve your full potential.

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