Care Services Team Support

3 weeks ago

Osborne Park, Australia Home Instead Full time

Are you an administrator keen to learn and develop in the aged care sector, or an experienced aged care Carer with strong administration skills looking for your next step ready to transition to a company that values the client, the carers and encourages a relationship-based service, whilst being part a great team?

**About Us**:
Home Instead Perth North and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our client's needs and we are committed to addressing the individual and national challenges of Australia's ageing population.

Our workplace culture is very important to us. We have a very approachable and supportive team and we support each other to ensure the best quality service for our clients.

**About our Coordinators and the role**:
Our Care Services Coordinators are passionate about the support we provide to our client’s, positively engaging with each individual and their families and ensuring that our support is personalised to what they want it to be.

This role works closely with our coordinator team ensuring they are supported in various administrative tasks to include:

- Answering each incoming call in a friendly, professional and knowledgeable manner.
- Assist with the administrative tasks required by other areas of the business when required.
- Communicating client and CAREGiver concerns or problems with owner’s or other staff members as appropriate.
- Coordinating daily workflow needs and priority with the Client Care Services team.
- Recognising and capturing opportunities to maintain and increase service hours and/or increase quality care.
- Supporting Approved Service Providers orders and other external purchases of good and services.
- Entering and maintaining accurate and up to date CAREGiver and Client information in the Relationship Management System (RMS).
- Maximising the integrity of the data in the RMS and use functionality to support the effective and efficient matching of CAREGivers and clients.

**Qualifications & experience**

We are looking for someone who shares our passion for providing exceptional care to our clients, previous experience of working in aged care would be advatageous

We do need you to have strong administration skills (Microsoft Office, database experience) and an excellent customer approach. Be an effective communicator (clear spoken and written) and have demonstrated problem solving skills.

The role requires you to be able to work both on your own and as part of a team, be self motivated and be able to multi task in this fast paced role.

This role is full time and will be based in our Osborne Park office for 4 days per week and in Clarkson on 1 day per week. Hours are 9am to 5pm

**How to apply**:
**Applicants should be an Australian Citizens or Permanent Australian Resident**

Please note: We will be commencing with shortlisting immediately.

We reserve the right to close the position without notice.

**Salary**: From $60,000.00 per year

**Benefits**:

- Referral program

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Application Question(s):

- Do you have experience working in the aged care sector?

**Experience**:

- administration: 1 year (required)

Licence/Certification:

- Australian Drivers Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Care Services Team Support

    2 weeks ago

    Osborne Park, Australia Home Instead Full time

    Are you an administrator keen to learn and develop in the aged care sector, or an experienced aged care Carer with strong administration skills looking for your next step ready to transition to a company that values the client, the carers and encourages a relationship-based service, whilst being part a great team?About Us:Home Instead Perth North and...

  • Support Worker

    4 weeks ago

    Osborne Park, Australia Dignicare Health Services Pty Ltd Full time

    Dignicare Health Services Pty Ltd is a privately owned Western Australian company based in Perth operating since March 2022. Dignicare Health Services offers a variety of NDIS support services to clients with special needs and aging symptoms. Our team consists of experienced medical professionals and community service workers who offer services to enable...

  • Support Worker/ Personal Care

    1 day ago

    Deer Park, Australia Deivian Care Services Full time

    Deivian Care Services, based in Melbourne, has been a NDIS registered and Aged Care service provider since 2018. Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximizing their independence. As a deeply grounded NDIS and Aged Care provider, we require...

  • Disability Support Worker

    2 weeks ago

    Collingwood Park, Australia Cardinal Care Support Services Full time

    **About Us** At Cardinal Care Support Services, we’re more than just a team - we’re a compassionate community dedicated to enhancing the lives of individuals with disabilities. As an NDIS registered provider, we take pride in delivering personalized care that empowers our clients to thrive. **Role Overview**: As a Disability Support Worker, you’ll be...

  • Disability Support Worker

    2 weeks ago

    Collingwood Park, Queensland, Australia Cardinal Care Support Services Full time

    About UsAt Cardinal Care Support Services, we're more than just a team - we're a compassionate community dedicated to enhancing the lives of individuals with disabilities. As an NDIS registered provider, we take pride in delivering personalized care that empowers our clients to thrive.Role Overview:As a Disability Support Worker, you'll be the heart of our...

  • Disability Support Worker

    1 day ago

    Bligh Park, Australia Complete Care Team Full time

    Complete Care Team is a highly respected company that was established in 1999. We specialise in supporting community based clients with disabilities and in particular clients with complex care needs, including people with Acquired Brain Injuries (ABI) and spinal injuries. We focus on all aspects of our clients needs, providing a quality home based...

  • Disability Support Worker

    2 weeks ago

    Oran Park, Australia Complete Care Team Full time

    Complete Care Team aims to provide a holistic and wellness model of attendant care for people in the community with high support needs. We focus on all aspects of our client's needs, including the physical, emotional, spiritual and social to promote wellness. Our highly respected company was established in 1999, providing a quality home based person-centred...

  • Care Services Coordinator

    3 weeks ago

    Osborne Park, Australia Home Instead Full time

    **About Us**: Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our client's needs and we are committed to...

  • Care Services Coordinator

    4 weeks ago

    Osborne Park, Australia Home Instead Full time

    Join the team at the largest Home Instead office in Australia - Exciting opportunity to support clients within the central Perth Suburbs - Values driven, family friendly, inclusive organisation **About Us**: Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of...

  • Care Services Coordinator

    4 weeks ago

    Osborne Park, Australia Home Instead Full time

    Join the team at the largest Home Instead office in Australia - Exciting opportunity to support clients within the Southern Perth Suburbs - Values driven, family friendly, inclusive organisation **About Us**: Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of...

  • Care Services Coordinator

    4 weeks ago

    Osborne Park, Australia Home Instead Full time

    Join the team at the largest Home Instead office in Australia - Exciting opportunity to support clients within the Southern Perth Suburbs - Values driven, family friendly, inclusive organisation **About Us**: Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of...

  • Care Services Coordinator

    2 weeks ago

    Osborne Park, Australia Home Instead Full time

    About Us:Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our client's needs and we are committed to...

  • Aged Care

    3 weeks ago

    Osborne Park, Australia Raffles Services Group Pty Ltd Full time

    **Southern Support Family is focused on delivering home care, home maintenance and allied health services.** **We also cater for many clients with diverse needs such as the home care package recipients, NDIS participates and those who are culturally & linguistically diverse and those in care facilities.** We are currently seeking Personal Care Assistants...

  • Support Worker

    5 days ago

    Deer Park, Australia Reliance Care & Support Full time

    Reliance Care & Support is committed to provide those in need kind and excellent care services. As a support worker, you will be essential in helping our clients with day-to-day tasks, encouraging their independence, and making sure they are safe and comfortable in a supportive setting.Primary AccountabilitiesCustomer ServiceAssist clients in a way that is...

  • Care Services Coordinator

    2 weeks ago

    Osborne Park, Australia Home Instead Full time

    Join the team at the largest Home Instead office in Australia Exciting opportunity to support clients within the Southern Perth Suburbs Values driven, family friendly, inclusive organisationAbout Us:Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and...

  • Team Lead, Multidisciplinary Care Team

    5 days ago

    Osborne Park, Australia Silver Chain Full time

    You are an AHPRA registered Nurse or Allied Health Professional who is seeking an opportunity to utilise your leadership qualities and skills in this dynamic full time, leadership role. Bring your passion for community services and your abilities to lead your team. Working between our office at Osborne Park and from home, you will guide your team in...

  • Team Lead, Multidisciplinary Care Team

    2 weeks ago

    Osborne Park, Australia Silver Chain Full time

    You are an AHPRA registered Nurse or Allied Health Professional who is seeking an opportunity to utilise your leadership qualities and skills in this dynamic full time, leadership role.Bring your passion for community services and your abilities to lead your team. Working between our office at Osborne Park and from home, you will guide your team in promoting...

  • Team Lead, Multidisciplinary Care Team

    3 months ago

    Osborne Park, Australia Silver Chain Full time

    You are an AHPRA registered Nurse or Allied Health Professional who is seeking an opportunity to utilise your leadership qualities and skills in this dynamic full time, leadership role.Bring your passion for community services and your abilities to lead your team.  Working between our office at Osborne Park and from home, you will guide your team in...

  • Team Lead, Multidisciplinary Care

    2 weeks ago

    Osborne Park, Australia SilverChain Full time

    **Date**:2 Feb 2024 **Location**: Osborne Park, WA, AU, 6017 **Company**:Silver Chain Group Limited **Team Lead, Multidisciplinary Care** - Amazing opportunity for a Senior Occupational Therapist to bring your leadership skills to the fore! - Supporting work/life balance working between office and home - Excellent salary packaging options of up to...

  • Team Lead, Multidisciplinary Care

    3 weeks ago

    Osborne Park, Australia SilverChain Full time

    **Date**:27 Nov 2023 **Location**: Osborne Park, WA, AU, 6017 **Company**:Silver Chain Group Limited - The opportunity**Team Lead, Multidisciplinary Care - Peel** - Amazing opportunity to bring your leadership skills to the fore! - Supporting work/life balance working between office and home - Excellent salary packaging options of up to $18,550 - You are...