Care Services Coordinator

1 week ago

Osborne Park, Australia Home Instead Full time

About Us:

Home Instead Perth North, South and Southwest is a national provider of high-quality in-home care for older Australians. We help with a range of personal and lifestyle needs while providing welcome companionship.

We take personal responsibility for providing the best in-home care and support to meet our client's needs and we are committed to addressing the individual and national challenges of Australia's ageing population.

Our workplace culture is very important to us.

We have a very approachable and supportive team and we support each other to ensure the best quality service for our clients.


About our Coordinators and the role:

Our Care Services Coordinators are passionate about the support we provide to our client's, positively engaging with each individual and their families and ensuring that our support is personalised to what they want it to be.


As Care Services Coordinator you will:

  • Manage your own client base, ensuring services being delivered are those of quality
  • Visit your clients and families on a regular basis to review the services required
  • Complete comprehensive assessments of need and develop care plans inline with funding allowances to ensure client's needs are best supported
  • Work alongside the rostering team when allocating the best suited CAREGiver for the service, taking into consideration the client's preferences and tasks required
  • Monitor and respond to incoming service feedback reports
  • Meet and introduce the CAREGiver to each client's very first service
  • Support with one evening/overnight on call (from home) every 34 weeks

Qualifications & experience


We are looking for someone who shares our passion for providing exceptional care to our clients, you will have previous and relevant experience of working in aged care with some understanding of Home Care Packages and managing care services.

We do need you to have strong administration skills (Microsoft office & database experience) and an excellent customer approach. Be an effective communicator and have demonstrated problem solving skills.


The role requires you to be able to work both on your own and as part of a team, be self motivated and be able to multi task in this fast paced role.


We currently have openings available in both Mandurah and Bunbury.

How to apply:

Please note:
We will be commencing with shortlisting immediately. We reserve the right to close the position without notice.

Job Types:
Full-time, Permanent

Salary:
From $67,000.00 per year

Benefits:

  • Referral program

Schedule:

  • Flexible hours
  • Monday to Friday

Application Question(s):
- happy to have a police clearance completed/Provided with no disclosable outcomes

Licence/Certification:

  • Australian Driver's Licence (required)

Work Authorisation:

  • Australia (required)

Work Location:
One location

Application Deadline: 30/04/2023

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