Executive Manager, Government Notices Unit

3 months ago

Parramatta, Australia Westpac Group Full time

Executive Manager, Government Notices Unit - Financial Crime Surveillance
- **Role can be based in Sydney or Adelaide.**:

- **Permanent, full-time role**

**How will I help?**

The Financial Crime Surveillance (FCS) team is part of Westpac’s Risk Division and is responsible for detecting, deterring and fighting financial crime. This role is part of the first line of defence for financial crime related risks such as anti-money laundering, sanctions, KYC and customer due diligence.

In this role, you’ll be overseeing team performance and implementing strategies to enhance team capabilities. As the Executive Manager, you will define team strategies and investment priorities, ensuring that team managers adhere to Westpac Group protocols, policies, and procedures in all tasks. You'll also identify opportunities for continuous improvement.

A key part of your role is fostering a collaborative team environment while managing business processes, people, risks, and dependencies effectively. You will work closely with internal teams and external partners to address and mitigate financial crime risks.

Your day to day will look like:

- **People Leadership**: Drive team performance through clear objectives, coaching, development, recruitment, and recognition of customer-focused behaviours.
- **Operations Management**:Ensure effective resource management, accurate forecasting, skill development, and KPI analysis. Oversee integrated teams, resolve customer issues, execute remediation plans for performance gaps, and drive customer-centric practices to achieve operational excellence.
- **Stakeholder Management**:Build and manage key internal and offshore relationships to enhance customer experience, ensure partner accountability, and drive process improvements. Lead a customer-focused culture, oversee incident management, and contribute to service level agreement development for partners.
- **Projects and Continuous Improvement**:Lead process improvements, offer expertise on initiatives, ensure accurate documentation, and support Team Managers in delivering operational and commercial value

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Legal qualification (Australian preferred, international considered) with specialisation in administrative or public law, and/or data privacy.
- Strong knowledge of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws, specifically in handling statutory notices.
- Ability to leverage business metrics for managing operations and improving efficiency.
- Proven experience in managing internal stakeholder relationships and driving successful outcomes.
- Experience in leading and managing team-based change initiatives.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared vision to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, desire to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

Do you need reasonable adjustments during the recruitment process?

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