Medical Receptionist

6 months ago

Geelong, Australia Integral Diagnostics Full time

Friendly & Supportive Team
- Training Provided
- State of the art facility
- Opportunity to develop and grow

Lake Imaging, founded in 2002, has become the largest radiology provider in central and western Victoria with more than 19 clinics providing a wide range of diagnostic imaging services to the St John of God private hospitals, community-based clinics and speciality centres in Melbourne, Ballarat, Geelong, Warrnambool, and the surf coast.

Lake Imaging is part of Integral Diagnostics (IDX Group), a leading provider of quality diagnostic imaging services in clinics across Australia and New Zealand, with an established reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams.

**ABOUT THE ROLE**

Working as part of a team and being the face of our organisation, we are seeking a Full or Part Medical Receptionist to work across our Geelong Locations as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.

Reporting to the site Administration Supervisor your responsibilities will include:

- Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
- Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
- Make a patient bookings while maximising appointment slots
- Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
- Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.

**ABOUT YOU**
- Previous medical receptionist experience desired not essential
- Excellent interpersonal skills in order to show patients care, compassion and empathy
- Excellent time management skills in order to prioritise tasks
- Excellent communication skills
- Ability to work autonomously as well as part of a team
- Excellent keyboard skills for data entry into RIS system
- EFTPOS and cash handling skills
- Demonstrated commitment to ongoing professional development
- The flexibility to work between sites in Geelong Region

**FOR YOU**
- Competitive salary with annual reviews
- Additional Paid Parental Leave
- Fitness Passport with over 1000+ locations nationwide
- A recognition and rewards platforms for salary packing options and employee discounts at hundreds of retailers for everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.
- Generous employee referral bonuses for a financial incentive to our employees on referring great talent to our team.
- An innovative and evolving company.
- Supportive and engaging clinic managers.
- Career advancement and succession options
- Great work-life balance with flexibility available for FT or PT

**Interested?**

Simply submit your resume by selecting APPLY.

Skip the agency, contact our Talent Acquisition team directly

Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.

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