Medical Secretary

3 weeks ago

Geelong, Australia Geelong Paediatric Group Full time

**Medical secretary/receptionist/administrator with an interest in accounts, required for immediate start in a busy and professional Paediatric group, near Geelong CBD.**

We are looking for an onsite friendly, hardworking, patient focused individual to join our small, busy administration/reception team. On a permanent part-time basis, 32 hours per week, plus 4 hours on rostered Fridays.

Be part of a rewarding and supportive team and practice, where workplace culture is very important.

Gain valuable knowledge and experience in a busy, welcoming, diverse and inclusive paediatric practice.

**Key duties will include, but are not limited to**:

- Scheduling appointments and diary management.
- Billing, receipting, invoicing, accounts and consultations. Banking and reconciling accounts and following up on payments, unpaid invoices and debtors with Medicare, patients and other organisations.
- Be first point of contact and manage enquiries promptly and efficiently, via phones, face to face, and other electronic communications
- Process and manage, forms, documents, requests, correspondence, and files.
- Other general office and administration duties,
- Demonstrate and provide high levels of customer service, professional care and administration support to the patients, families, clinicians, staff, the business, other allied health services, and practice users or visitors.

**Essential.**
- Experience / a willingness to learn / a keen interest in, basic accounts, billing, banking, and debtors.
- Ability to work autonomously, show initiative and work productively, individually and within a team
- Ability to multitask in a busy, fast paced, evolving and sometimes demanding environment where each day can be different
- Excellent time management skills and the ability to prioritise workload and duties on the go
- Be self-motivating, mature, diligent, reliable, punctual and have a strong work ethic.
- Possess intermediate to advanced computer and technology skills,
- A willingness and ability to learn new skills and industry specific computer programs.
- The ability to maintain a high level of professionalism, integrity and confidentiality
- Be available to work shifts between the hours of 8:30am and 6:00pm.
- Understand and demonstrate inclusiveness

Days of work will primarily be Monday to Thursday, with occasional rostered Fridays for 4 hours, (no weekend work or public holiday work is required).

Previous experience and training would be highly regarded, but not essential and training/mentoring will be provided.

**Desirable skills and/or experience**
- Previous experience or training in medical reception or similar administrative position
- Understand medical terminology
- Previous experience in the use of medical practice computer management software.
- An understanding of the Medicare benefits schedule (MBS) and/or item numbers.

**Job Type**: Part-time

Pay: $29.00 - $35.00 per hour

Expected hours: No less than 32 per week

Schedule:

- 8 hour shift
- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 02/11/2024

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