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Support Coordinator

1 month ago

Melrose Park, Australia The Benevolent Society Full time

**Full time position based in Melrose Park, SA**:

- ** $79k - $84k inclusive of Super + Salary Packaging**:

- ** Flexible Friendly organisation, WFH & part time options available**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

As our Support Coordinator, you will support people with a disability and their families or carers to design, coordinate and monitor the delivery of services to enhance an individual's quality of life. Use strengths based practice to support your clients to identify their specific needs, preferences and goals; to promote their independence and participation in the community.

**Duties**
- Support clients to develop, implement, monitor and achieve their goals using a range of person-centred tools.
- Establish and maintain network relationships with key agencies, other service providers, and referral services.
- Ensure effective monitoring and reporting through accurate and relevant client records in line with confidentiality and privacy requirements.
- Provide information and referrals to support clients to access appropriate resources and services, both within The Benevolent Society and with external agencies and service providers.

**Our Benefits**

We support people to live their best life. That includes you, our employee. A ‘**best life’** is unique to everyone and can change as life changes:

- ** Salary Benefits** -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- ** Recognition and Reward -** Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- **Wellness -** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- ** Professional development -** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- **Our Reconciliation Commitment - **First Nations employees have access to cultural and ceremonial leave, as well as the options to be a voice on our **First Nations Staff Reference Group** & RAP working group and have the opportunity for cultural and professional development that supports career pathways.

**Skills and Experience**
- Relevant qualification and/or experience working within the Disability sector
- Demonstrated understanding of the needs of people with a disability and their carers
- Experience working collaboratively to enhance client outcomes
- Ability to appropriately respond to the needs of people of all abilities and cultural backgrounds
- Excellent interpersonal and communication skills and a strong commitment to customer service
- Previous experience in a billable environment supporting Participants receiving NDIS funding is highly desirable
- Current driver's license and willingness to travel to clients where required
- Working with Children Check, NSW CRCC, and NSW NDIS worker screening check
- If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace._

Contact Ash on 0401 675 558 for a friendly and confidential discussion.
- Internally this role is called a Client Support Partner