Sales & Service Consultant
3 weeks ago
Make a difference.
As a Customer Sales & Service Consultant you can. Here’s how
- Help restore family heirlooms
- Restore faith
- Help customers recover after tragedy.
Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready?
**YOUR ROLE**
In this role, you will be responsible for handling a high volume of inbound calls to assist with the growth and retention of new and existing customers. You will be the first point of contact for customers, working in a fast-paced environment and interacting with various people to assist customers with their insurance needs. Exceptional customer service will be provided to maximise sales and retention opportunities by identifying customer needs. In addition, you will live by our values and provide certainty to every customer by supporting them when they need us.
**ABOUT YOU**
- A passion for customer service
- Proven ability in using multiple different screens, systems, and platforms simultaneously
- Ability to work collaboratively within a team environment
- Time management skills
- Demonstrated ability to think outside of the box
- Sales and results driven
- Flexible and resilient.
Applications close 6 March 2023, 11.59pm AEDT.
**ABOUT US**
IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.
You’ll know our brands - NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
When you join IAG, you’re not joining one brand. You’re joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.
We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.
At IAG you’ll experience the following:
Be you:
- Carers hub and resources support.
Feel connected:
- Access up to 50% off home, motor and small business insurance.
Grow your way:
- Grow your financial future with 13% superannuation as standard.
Meaningful impact:
- Community volunteer days and team volunteer activities.
We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plain in on our company website.
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