Services Optimisation Manager

Job Expectations A fantastic opportunity at nbn, Australia’s largest infrastructure project, as a Service Optimiser. You will be reporting to the Workflow Delivery Manager where you will be responsible for taking the capacity plan and producing an optimal work order schedule for the on-the-day teams to execute along with the field workforce. The Service...

We're seeking a skilled Dialler Campaign Optimiser to join our team at Tal Services Limited. In this role, you'll be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key Responsibilities:Develop and implement effective strategies to achieve business objectivesMonitor and analyse campaign metrics to identify areas...

About the RoleWe are seeking a highly skilled Dialler Analyst to join our team at Tal Services Limited. As a Dialler Analyst, you will play a critical role in enabling our Outbound Contact Centres to achieve targets and objectives through meeting contact rate, leads utilisation and occupancy targets.Key ResponsibilitiesDesign, build, and maintain dialling...

Job DescriptionAt Tal Services Limited, we are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team. As a key member of our Outbound Contact Centre, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key ResponsibilitiesDesign and optimise dialling campaigns to achieve...

Job Expectations A fantastic opportunity at nbn, Australia’s largest infrastructure project, as a Service Alerts Optimiser, reporting to the Workflow Delivery Manager. A bit about your role The Service Alerts Optimiser will be monitoring all service work orders to ensure Appointment, SLA, Regulatory and MPA Customer appointments are met within agreed...

Job Title: Dialler Campaign Optimisation SpecialistCompany Description: At Tal Services Limited, we're dedicated to delivering exceptional customer experiences. Our team is passionate about driving business growth through innovative solutions.Job Description:We're seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team. As a key...

**Be inspired everyday - let your work make a difference!** At HESTA we’re a leading national superannuation fund dedicated to people working in health and community services - a growing sector of ordinary people doing extraordinary things, day in day out, right across Australia. More than 1 million Australians trust HESTA with their money. So together,...

#LI-JC1 Who we are We are a leading global insurance organisation with operations in approximately 70 countries and jurisdictions. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions and other financial services. These diverse offerings include products and services that help businesses and...

At Tal Services Limited, we're seeking a skilled Dialler Campaign Optimisation Specialist to join our team. As a key member of our Outbound Contact Centre, you'll play a vital role in driving service delivery improvements through monitoring and analysis of leads performance outcomes.Key Responsibilities:Design, build, and maintain dialling campaigns using...

About the RoleWe are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team at Tal Services Limited. As a key member of our Outbound Contact Centre, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key ResponsibilitiesDesign and optimise dialling campaigns to achieve...

Digital Optimisation Manager The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia's salary packaging industry to today, MMS has a proud history of...

**Your Impact** This role will be responsible for the review and optimisation of services performed by the Business Services team, as well as overseeing the successful transition of services from functional teams within Asahi to the central Business Services team. You will work closely with the Business Process Owner to support and implement changes to...

**Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **Exciting opportunity for a Records Management professional with a Risk mindset based in Melbourne.**: - **Play a pivotal role in ensuring customer personal information is protected and reducing NAB’s risk profile!**: - **Make a genuine difference through the work you do.** **In this...

Unlocking Growth with Conversion OptimisationXero is a leading cloud-based accounting platform that empowers small businesses and their advisors to thrive. As a Conversion Optimisation Manager, you will play a pivotal role in driving our global conversion optimisation agenda for the Performance Marketing team.Key Responsibilities:Develop and execute a...

Job Title: Cost Optimisation ManagerJoin Salt Recruitment, a leading logistics company, as a Cost Optimisation Manager and play a vital role in driving operational excellence. As a key driver of cost reduction, you will lead initiatives to improve logistics performance and enhance supply chain efficiency.Key Responsibilities:Lead and manage cost optimisation...

The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia’s salary packaging industry to today, MMS has a proud history of innovation and exceptional...

**Job no**: 996729 **Work type**: Full-Time **Location**: Melbourne - CBD & Inner **Categories**: Human Resources We are looking for an experienced Workplace Optimisation Manager to lead our Country Road Group (CRG) Workforce Optimisation team and drive effective use of our planning and time attendance system (Dayforce). The Workplace Optimisation Manager...

About the RoleThis is a unique opportunity to join Xero, a leading company in Australia, as a Creative Optimisation Manager. The role involves driving the global creative optimisation agenda for the Performance Marketing team, analysing data, identifying trends, and creating personalised and engaging ad content.Key ResponsibilitiesDevelop and execute a...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

**Your opportunity** Australian Unity is excited and proud to be partnering with Beyond Blue to deliver the Beyond Blue Support Services to all Australians in need. The Beyond Blue Support Service is a 24/7 omnichannel brief intervention and information service that aims to be an accessible source of support for the mental health and wellbeing for all...