Dialler Campaign Optimiser

2 weeks ago


Melbourne, Victoria, Australia Tal Services Limited Full time

We're seeking a skilled Dialler Campaign Optimiser to join our team at Tal Services Limited. In this role, you'll be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.

Key Responsibilities:

  • Develop and implement effective strategies to achieve business objectives
  • Monitor and analyse campaign metrics to identify areas for improvement
  • Collaborate with cross-functional teams to ensure seamless integration and execution of campaigns
  • Troubleshoot and resolve any issues related to dialling campaigns

Requirements:

  • Proven experience in building and optimising dialling campaigns using Genesys Cloud CX
  • Strong analytical skills with the ability to interpret data and make data-driven decisions
  • Excellent problem-solving skills and attention to detail
  • Experience with SQL and PowerBI Reporting
  • Strong communication and interpersonal skills
  • Ability to effectively manage concurrent projects and initiatives at once and to deadlines

About the Role:

This is a challenging and rewarding role that requires a high level of technical expertise and business acumen. As a Dialler Campaign Optimiser, you'll have the opportunity to work with a talented team to drive business growth and improve customer outcomes.

About Us:

Tal Services Limited is a leading provider of insurance and financial services. We're committed to delivering exceptional customer experiences and building long-term relationships with our clients.



  • Melbourne, Victoria, Australia TAL Full time

    Job Title: Dialler Campaign Optimisation SpecialistJob Summary: We are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team at TAL. As a Dialler Campaign Optimisation Specialist, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX to achieve business objectives.Key...


  • Melbourne, Victoria, Australia Tal Services Limited Full time

    About the RoleWe are seeking a highly skilled Dialler Analyst to join our team at Tal Services Limited. As a Dialler Analyst, you will play a critical role in enabling our Outbound Contact Centres to achieve targets and objectives through meeting contact rate, leads utilisation and occupancy targets.Key ResponsibilitiesDesign, build, and maintain dialling...


  • Melbourne, Victoria, Australia TAL Full time

    Job Title: Dialler Campaign Optimisation SpecialistJob Summary:We are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team at TAL. As a Dialler Campaign Optimisation Specialist, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX. Your primary goal will be to optimise...


  • Melbourne, Victoria, Australia TAL Full time

    Job Title: Dialler Campaign Optimisation SpecialistAbout the Role:We are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team at TAL. As a Dialler Campaign Optimisation Specialist, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX. Your primary objective will be to...


  • Melbourne, Victoria, Australia TAL Full time

    JOB TITLE: Dialler AnalystAt TAL, we are looking for a highly skilled Dialler Analyst to join our team. As a Dialler Analyst, you will play a critical role in enabling the Outbound Contact Centres to achieve targets and objectives through meeting contact rate, leads utilisation and occupancy targets.Key Responsibilities:Campaign Management: Drive the most...


  • Melbourne, Victoria, Australia Tal Services Limited Full time

    Job DescriptionAt Tal Services Limited, we are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team. As a key member of our Outbound Contact Centre, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key ResponsibilitiesDesign and optimise dialling campaigns to achieve...


  • Melbourne, Victoria, Australia Tal Services Limited Full time

    Job Title: Dialler Campaign Optimisation SpecialistCompany Description: At Tal Services Limited, we're dedicated to delivering exceptional customer experiences. Our team is passionate about driving business growth through innovative solutions.Job Description:We're seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team. As a key...


  • Melbourne, Victoria, Australia TAL Full time

    Job SummaryWe are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team at TAL. As a key member of our Outbound Contact Centre, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key ResponsibilitiesDrive service delivery improvements through monitoring and analysis of leads...


  • Melbourne, Victoria, Australia TAL Full time

    Job DescriptionAt TAL, we are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team. As a key member of our Outbound Contact Centre, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.The successful candidate will have a proven track record of building and optimising...


  • Melbourne, Victoria, Australia Tal Services Limited Full time

    About the RoleWe are seeking a highly skilled Dialler Campaign Optimisation Specialist to join our team at Tal Services Limited. As a key member of our Outbound Contact Centre, you will be responsible for designing, building, and maintaining dialling campaigns using Genesys Cloud CX.Key ResponsibilitiesDesign and optimise dialling campaigns to achieve...


  • Melbourne, Victoria, Australia Tal Services Limited Full time

    At Tal Services Limited, we're seeking a skilled Dialler Campaign Optimisation Specialist to join our team. As a key member of our Outbound Contact Centre, you'll play a vital role in driving service delivery improvements through monitoring and analysis of leads performance outcomes.Key Responsibilities:Design, build, and maintain dialling campaigns using...


  • Melbourne, Victoria, Australia ARN Australia Full time

    About the RoleWe are seeking a highly skilled Digital Campaign Executive to join our team at ARN Australia. As a key member of our Digital Ad Operations team, you will play a pivotal role in driving the success of our digital campaigns.Your primary responsibility will be to set up digital campaigns, ensuring accurate line-item implementation, and verifying...


  • Melbourne, Victoria, Australia ARN Australia Full time

    About the RoleWe are seeking a highly skilled Digital Campaign Executive to join our team at ARN Australia. As a key member of our Digital Ad Operations team, you will play a pivotal role in driving the success of our digital campaigns.Your primary responsibility will be to set up digital campaigns, ensuring accurate line-item implementation, and verifying...


  • Melbourne, Victoria, Australia ARN Australia Full time

    About the RoleWe are seeking a highly skilled Digital Campaign Executive to join our team at ARN Australia. As a key member of our Digital Ad Operations team, you will play a pivotal role in driving the success of our digital campaigns.Your primary responsibility will be to set up digital campaigns, ensuring accurate line-item implementation, and verifying...


  • Melbourne, Victoria, Australia Australian Radio Network Full time

    About the RoleWe are seeking a highly skilled Digital Campaign Executive to join our team at the Australian Radio Network. As a key member of our Digital Ad Operations team, you will play a pivotal role in driving the success of our digital campaigns.Your primary responsibility will be to set up digital campaigns, ensuring accurate line-item implementation,...


  • Melbourne, Victoria, Australia RACV Full time

    About the OpportunityRACV is embarking on a transformative journey to deliver a cleaner energy future for its members and customers. As a key member of the RACV Energy team, you will play a pivotal role in achieving RACV's solar sales and acquisition goals.Key ResponsibilitiesDevelop and drive the delivery of the RACV Solar cross-channel acquisition strategy...


  • Melbourne, Victoria, Australia RACV Full time

    About the OpportunityRACV is embarking on a transformative journey to deliver a cleaner energy future for its members and customers. As a key member of the RACV Energy team, you will play a pivotal role in achieving RACV's solar sales and acquisition goals.Key ResponsibilitiesDevelop and drive the delivery of the RACV Solar cross-channel acquisition strategy...

  • Campaigns Strategist

    4 weeks ago


    Melbourne, Victoria, Australia ARN Full time

    About the RoleWe are seeking a highly skilled Campaigns Specialist to join our Melbourne team. As a key member of our team, you will be responsible for developing and executing strategically sound, creative, and feasible client integrated campaigns to deliver revenue targets and drive ratings.As part of ARN, the recognised leader in audio in Australia, you...


  • Melbourne, Victoria, Australia Xero Full time

    About the RoleThis is a unique opportunity to join Xero, a leading company in Australia, as a Creative Optimisation Manager. The role involves driving the global creative optimisation agenda for the Performance Marketing team, analysing data, identifying trends, and creating personalised and engaging ad content.Key ResponsibilitiesDevelop and execute a...


  • Melbourne, Victoria, Australia ARN Full time

    About the RoleThis is a Digital Campaign Executive position with ARN, a leading company in Australia, offering an exciting opportunity to join a rapidly growing team.The successful candidate will be responsible for setting up digital campaigns within Ad-Tech, cross-checking line items, and maximising revenue by optimising campaigns to meet booked targets.Key...