Account Manager

2 months ago

Brisbane, Australia I-MED Full time

**About I-MED Radiology Network**

I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.

Across Australia and New Zealand, we operate 240 clinics and perform approximately 7 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 450 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics. Our extensive teleradiology operation supports over 2 million patients annually, providing 24/7 radiology reporting across Australia and New Zealand through I-TeleRAD, and expanding into the US with the 2024 acquisition of StatRad.

At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in the world. That's our vision, underpinned by our purpose - to help save lives and reduce uncertainty. We strive to be the provider of choice, providing answers to health questions and delivering high quality care and service to our patients and referrers, every time.

**The Role**

**Key responsibilities**
- Drive Growth in Sales Revenue and Procedure Numbers -Develop and enhance referrer relationships and engagement levels to improve the financial performance of the business
- Develop and Execute Territory Sales Plans to drive growth, improve financial performance and combat competition through marketing led initiatives including brand, service, product and pricing differentiation
- Implementation and Administration of Regular Clinical Meetings - Implement and maintain MDTs to engage referring clinicians, ensure availability of necessary imaging and clinical information, and document clinical outcomes as required by stakeholders.
- Facilitate Productive and Lasting Customer Relationships Develop and maintain a strong knowledge of each Territory's referrer base and implement effective strategies to develop and enhance referrer relationships and engagement
- Facilitate Effective Communication Between Internal and External Customers
- Management of Referrers in a Brisbane Region -Manage and maintain referrer management system Salesforce to plan effectively, monitor and measure performance and drive business outcomes
- Knowledge of Clinics and Services - Ensure strong understanding of territory/region clinics and services to be able to promote and address customer needs effectively
- Maintain accurate and relevant information on Competitors & Market
- Relationships Management & Teamwork
- Professional Development & Growth - To be able to share relevant knowledge and information with others in the team.
- Minimum 2 years' experience and proven success in a sales role ideally within a healthcare business environment
- Strong working knowledge of radiology services and modalities, or demonstrated ability to acquire such knowledge rapidly
- Proven ability to understand and disseminate technical information
- A current Australian Driver's Licence is required.

**Life at I-MED Radiology**
- Opportunities to progress with I-MED's continued growth and expansion.
- The shared collective knowledge and support of the I-MED network.
- Competitive remuneration package with flexible work arrangements and car allowance.
- Commitment to your health and well-being, including access to employee assistance program.
- A range of employee benefits, such as paid parental leave and discounted health insurance.
- Innovative, respectful, and welcoming environment united in the pursuit of excellence.

**Living our values**:
**_ Working together. Innovation. Compassion. Connection. Quality._**

These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis. So much so, that we are the provider of choice for more specialists, GPs, hospitals, and allied health professionals around the country. We know practitioners and patients depend on us, and by remaining true to our values, we strive to deliver the most exceptional service.

**Equal Opportunity Employer: I-MED is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

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